Successfully tested by customers

Numerous customers already rely on TRIGGERDIALOG for successful communication with existing customers. Some do so to welcome and activate newly acquired customers; others, to implement successful cross-selling and upselling. Contact made by printed mail always pays off. Read the testimonials of delighted users to find out more.


Hellweg Baumarkt

Automated innovation

Successful cross-media trigger campaign for dispatching renovation offers at exactly the right time.

„Thanks to Triggerdialog, we have developed a solution together with Deutsche Post that makes it possible to reach our customers with needs-based, personalised print offers in just two days. Since this approach was not only quite economically successful but also easy on our marketing resources thanks to the automation of the process, the solution has become an established part of our marketing innovations.”

Jan Buse CRM & E-commerce, Hellweg

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Successful address

hubert uses addressed print mailshots for the first time and the result is the noticeable increase in website traffic.

„TRIGGERDIALOG is a perfect tool for personalised marketing to target groups. In our highly competitive market, which is strongly driven by online business, it’s difficult to advertise to our target group of restaurateurs, caterers and canteens. Turnover here is high, loyalty low. The print quality of the mailshot was highly professional and we were particularly pleased with the support we received from the TRIGGERDIALOG team and print shop.”

Martin Hepp, managing director Hubert Europa Service GmbH

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Logo Shop Apotheke

Successful for a good cause

Shop-Apotheke uses successful online/offline combination to contact customers

"We regularly use print-based measures. However, using a cross-media approach to address selected newsletter contacts by post was a special measure for us. I am particularly pleased that we could combine our campaign with a good cause. We are very satisfied with the results and achieved a very positive conversion uplift."

Patrick Schneider, Head of Sales at

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Above-average reactivation rate

Sanicare uses print-based mailing for inactive existing customers for the first time and the result is an uplift of 3 %.

„Deutsche Post’s Triggerdialog module and Emarsys made it possible for us to make an easy and effective switch to a different advertising media and reach inactive customers and newsletter subscribers.”

Christine Ahuis-Reckordt, e-mail marketing manager, SANICARE mail-order chemist’s

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Profitable and made-to-measure

Cross-channel campaign generates noticeable impact on subscriptions for VNR Verlag

"Our initial experiences with print mailings from optivo and Deutsche Post have been very positive. We were advised proficiently and given professional support through the entire print campaign. What really impressed us was the personalization, which was very easy, and the short production lead times. We can definitely envisage further expanding our collaboration in this area."

Josephine Jaguste, Product Management Business Development B2B at VNR

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Discover the possibilities of TRIGGERDIALOG

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Greater success for your dialogue marketing!

TRIGGERDIALOG is one of many different intelligent dialogue marketing solutions for successful dialogue with existing customers. Find out about more services of interest for your various advertising targets.