Release Notes | Deutsche Post

You can find the current technical documentation at: www.postident.de/handbuch

Release Notes 35.0 (10.11.2026) English

POSTIDENT System

Auskunftsportal: New export function for your account overview
User accounts with the "User Administration" role can now export an overview of all user and system accounts for your company from the POSTIDENT Information Portal as an Excel file. To do so, select the "Export account list" button in the upper-right corner of the "User Administration" section. The file contains a separate row for each combination of account and assigned role.

User management dashboard with user and group tables and an add-user button.

POSTIDENT by video chat

New substatus reason for identification documents not accepted due to regulatory requirements
As announced in our communication of 27 August 2026, we are adding a new substatus reason to the result information. This is set if an identification document that is generally supported by the respective identification method does not meet the applicable regulatory requirements.
Status Substatus Substatus reason Change
incomplete 50 Problem with identification document 501 Identification document not accepted by regulation NEW: Substatus reason

Status	Substatus	Substatus reason	Change
incomplete	50 Problem with identification document	501 Identification document not accepted by regulation	NEW: Substatus reason

POSTIDENT Apps and SDK

Android App

AutoID
- Modernised app design: POSTIDENT by AutoID has been technically and visually modernised and adapted to current Android standards..

Process description

Document capture

Capture of security features

Face comparison

Online ID function (eID)
- The "Submit" button has been visually highlighted, making it easier to identify.
- If the connection between the smartphone and the identification document is interrupted, the NFC scan can be restarted without having to restart the entire identification process.

General app improvements
- Navigation structure: The navigation has been made clearer. Users can now more easily see where they are in the identification process and which steps are still to come.

New Navigation structure

iOS App

AutoID
- Modernised app design: POSTIDENT via AutoID has been technically and visually modernised and adapted to current iOS standards.

Process description

Document capture

Capture of security features

Face comparison

Online ID function (eID)
- The "Submit" button has been visually highlighted, making it easier to identify.

Six-digit PIN form with visibility toggle, Clear and Submit buttons.

General app improvements
- Optimised display on iOS 26
  The display of the POSTIDENT App has been optimised for the "Liquid Glass" design introduced with iOS 26.
- iPhone 18 Pro - camera support
  Camera functionality within the POSTIDENT App has been optimised for the iPhone 18 Pro to continue to ensure reliable image capture quality.

Overview of current versions:

SDK	Version	Date of release	End of official support	New features
iOS	2.18	10.06.2026	10.12.2026	SDKUIConfigBuilder Class Re enabled We have re enabled the SDKUIConfigBuilder class, allowing you to individually configure the animation behavior during SDK startup and adapt it to your app's requirements. Support for iOS Versions Compatibility with iOS 26 The POSTIDENT app is fully compatible with iOS 26. Improved Support for Older iOS Versions Optimizations for older iOS versions (e.g. iOS?17.x) ensure more stable operation. General Improvements Optimized Design and Improved Stability Revised app interfaces and enhancements to app behavior in the event of interruptions across various usage scenarios. POSTIDENT via eID Function Improved support for PIN selection Users receive helpful guidance directly within the app on selecting the correct PIN (5 or 6 digit, or PIN unknown). Clearer display of ID data to be read The requested data from the ID document is presented in a more clearly structured and easier-to-understand format. POSTIDENT by post office Improved display with large font sizes The post office matrix code and identification data are reliably displayed even when larger font sizes are used. Further UX optimizations Enhancements to enable easier and more accessible use of the post office method. Notice Regarding SSL/TLS Security in the POSTIDENT SDK: We are providing updated certificate and hash value information for the existing SSL/TLS pinning method for the last time. This is due to a planned certificate change in the autumn. From 2027 onwards, we will significantly simplify security: Regular updates of certificate hash values will no longer be required, substantially reducing your maintenance effort. Current adjustments (transition phase) For the POSTIDENT SDK, we are providing updated hash values for the previously used SSL/TLS pinning method for the last time. This adjustment is necessary because the POSTIDENT certificates will be renewed in the autumn. What does this mean for you? Please integrate this SDK version to ensure continued stable and smooth operation. If POSTIDENT domains are also used outside the SDK, the new hash values must be stored there as well. Affected POSTIDENT domains: postident.deutschepost.de videoident.deutschepost.de master.prod.api.postident.de postident-itu.deutschepost.de Future migration to CA certificate pinning From April 2027, the previously used SSL/TLS pinning will be completely replaced by CA certificate pinning at DPDHL level. Your benefits from this change: No further updates of hash values required in the event of certificate changes Significantly reduced maintenance and update effort for your app Increased stability for future certificate renewals To continue using POSTIDENT SDKs, it is necessary to switch to the respective current SDK version no later than April 2027.
iOS	2.19	26.08.2026	26.02.2027	Initialization of the Host App in Light or Dark Mode When initializing the SDK, it will now be possible to enforce either Light Mode or Dark Mode via a flag. This can be particularly useful in scenarios where the host app uses a Dark Mode-like design by default. POSTIDENT E-Signing For regulatory reasons, it is not permitted that, in cases with multiple signatories, at least two signatories use the same device (smartphone or tablet). Previously, this invalid configuration was only detected at the end of the process. To improve the user experience, a validation is now performed at the beginning of the identification process. If another signatory in the same signing case has already used the same device for identification, the user will receive a clear and informative error message at an early stage.
iOS	2.20	21.10.2026	21.04.2027	Navigation Structure The navigation structure within the POSTIDENT SDK has been simplified and made more intuitive. This provides users with clearer guidance throughout the identification process and a better understanding of their current step as well as the remaining steps. POSTIDENT by AutoID The user interfaces within the AutoID process have been further optimized and standardized. In addition to revising the method and process descriptions, the screens used for capturing ID documents and video selfies have been modernized to guide users more effectively through the identification process.
iOS	2.21	exp. cw 48 2026		POSTIDENT by AutoID The method has been technically and visually modernised and adapted to current iOS standards. POSTIDENT by Online ID function The "Submit" button has been visually highlighted, making it easier to identify. General improvements Optimised display on iOS 26 The display of the POSTIDENT App has been optimised for the "Liquid Glass" design introduced with iOS 26. iPhone 18 Pro - camera support Camera functionality within the POSTIDENT App has been optimised for the iPhone 18 Pro to continue to ensure reliable image capture quality.
Android	2.18	12.06.2026	12.12.2026	Stability improvements Resolution of multiple defects and crashes to ensure more reliable use of the app. Modernized app design The Android app has been technically and visually modernized and now complies with current platform standards. This applies to the methods "POSTIDENT by Online Identification Function" and "POSTIDENT by post office". Notice Regarding SSL/TLS Security in the POSTIDENT SDK: We are providing updated certificate and hash value information for the existing SSL/TLS pinning method for the last time. This is due to a planned certificate change in the autumn. From 2027 onwards, we will significantly simplify security: Regular updates of certificate hash values will no longer be required, substantially reducing your maintenance effort. Current adjustments (transition phase) For the POSTIDENT SDK, we are providing updated hash values for the previously used SSL/TLS pinning method for the last time. This adjustment is necessary because the POSTIDENT certificates will be renewed in the autumn. What does this mean for you? Please integrate this SDK version to ensure continued stable and smooth operation. If POSTIDENT domains are also used outside the SDK, the new hash values must be stored there as well. Affected POSTIDENT domains: postident.deutschepost.de videoident.deutschepost.de master.prod.api.postident.de postident-itu.deutschepost.de Future migration to CA certificate pinning From April 2027, the previously used SSL/TLS pinning will be completely replaced by CA certificate pinning at DPDHL level. Your benefits from this change: No further updates of hash values required in the event of certificate changes Significantly reduced maintenance and update effort for your app Increased stability for future certificate renewals To continue using POSTIDENT SDKs, it is necessary to switch to the respective current SDK version no later than April 2027.
Android	2.19	21.09.2026	21.03.2027	UX Improvements Standardization of navigation and usability for the "Accessibility Statement" and FAQs. POSTIDENT E-Signing For regulatory reasons, it is not permitted that, in cases with multiple signatories, at least two signatories use the same device (smartphone or tablet). Previously, this invalid configuration was only detected at the end of the process. To improve the user experience, a validation is now performed at the beginning of the identification process. If another signatory in the same signing case has already used the same device for identification, the user will receive a clear and informative error message at an early stage. Dependency Version Compatibility OKHttp 4.x The POSTIDENT SDK still uses OkHttp internally, but the SDK now publishes a shaded implementation of OkHttp and Okio so that consuming applications do not need to align their own OkHttp versions with the SDK. This is intentionally done to support customer applications that already use a different OkHttp version or need to upgrade OkHttp on their own schedule. In other words: you can use the OkHttp version that best fits your application without having to force the SDK to the same version. The shaded HTTP client is packaged inside the SDK artifacts, relocated away from the standard okhttp3 / okio package names, and is not exposed as a regular transitive dependency anymore. Integrators should continue to depend only on the published SDK artifacts and should not reference shaded OkHttp classes directly.
Android	2.20	16.10.2026	16.04.2027	Android 16 Additional security mechanisms have been integrated for Android 16 to further protect sensitive customer data against unauthorized access during the identification process. POSTIDENT by AutoID The user interfaces within the AutoID process have been further optimized and standardized. In addition to revising the method and process descriptions, the screens used for capturing ID documents and video selfies have been modernized to guide users more effectively through the identification process.
Android	2.21	exp. cw 48 2026		New Google Play quality requirements New technical quality requirements from Google for Android apps will apply from February 2027. The POSTIDENT Android SDK has been updated accordingly as of version 2.21. We recommend that business customers who have integrated the POSTIDENT Android SDK into their app update to version 2.21 or later. In addition, please review Google's requirements for your own app. POSTIDENT by AutoID The method has been technically and visually modernised and adapted to current Android standards. POSTIDENT by Online ID function The "Submit" button has been visually highlighted, making it easier to identify. If the connection between the smartphone and the identification document is interrupted, the NFC scan can be restarted without having to restart the entire identification process. General improvements Navigation structure: The navigation has been made clearer. Users can now more easily see where they are in the identification process and which steps are still to come.

Release 36.0:

Rollout of Release 36.0 is scheduled for 19.01.2027.

Release Notes 34.0 (01.09.2026) English

POSTIDENT System

Introduction of the Alternative Authentication Method "JWT Bearer Token" for System Accounts on the Standard Connect & Result (SCR) API
In addition to the existing Basic Auth authentication method, Release 34.0 introduces JWT Bearer Token as an alternative authentication method for system accounts on the Standard Connect & Result (SCR) API. Due to its weaker security characteristics, the Basic Auth method will be discontinued in the future. The exact date will be communicated separately.
With the JWT Bearer Token method, you first request a token by submitting an assertion signed with your private key. You then use the returned bearer token to authorize subsequent API requests. Once the token expires, a new token must be requested. The public keys required to verify assertions signed with your private key can either be maintained by the POSTIDENT Service Team for your system account or managed directly in the POSTIDENT Information Portal by a user account with the User Administration role. To configure a public key yourself, open the relevant system account in the User Administration section and click Add New SCR Public Key in the SCR Public Keys section of the Credentials panel. Enter your public key in the dialog that opens and click Save.

Our technical documentation at https://www.postident.de/download will be extended when Release 34.0 is rolled out and will include the key definition as well as an implementation example.

POSTIDENT Apps and SDK

Android App

Additional security mechanisms have been integrated for Android 16 to further protect sensitive customer data against unauthorized access during the identification process.
POSTIDENT by AutoID
The user interfaces within the AutoID process have been revised in several areas and more closely aligned with the other POSTIDENT methods. This particularly affects the method descriptions and the user guidance provided during the capture of ID documents and video selfies.

iOS App

Navigation Structure
The navigation structure within the POSTIDENT app has been simplified and made more intuitive. This provides users with clearer guidance throughout the identification process and a better understanding of their current step as well as the remaining steps.

App-Onboarding

Post Office

eID

POSTIDENT E-Signing
A defect related to notification permissions during identification using eID has been resolved.
POSTIDENT by AutoID
The user interfaces within the AutoID process have been further optimized and standardized. In addition to revising the method and process descriptions, the screens used for capturing ID documents and video selfies have been modernized to guide users more effectively through the identification process.

Overview of current versions:

SDK	Version	Date of release	End of official support	New features
iOS	2.17.1	27.04.2026	27.10.2026	POSTIDENT by post office Integration of the business customer's name in the display of the matrix code Correction of the display indicating until when an identification in post office is available ("valid until") Minor adjustment of the matrix code layout when using dark mode to improve scanability in a post office branch POSTIDENT by eID function To improve usability and accessibility, the previous PIN input fields have been redesigned as so called "PIN boxes" POSTIDENT by AutoID Minor improvement of user understanding during face verification by replacing the illustration graphic
iOS	2.18.3	10.06.2026	10.12.2026	SDKUIConfigBuilder Class Re enabled We have re enabled the SDKUIConfigBuilder class, allowing you to individually configure the animation behavior during SDK startup and adapt it to your app's requirements. Support for iOS Versions Compatibility with iOS 26 The POSTIDENT app is fully compatible with iOS 26. Improved Support for Older iOS Versions Optimizations for older iOS versions (e.g. iOS?17.x) ensure more stable operation. General Improvements Optimized Design and Improved Stability Revised app interfaces and enhancements to app behavior in the event of interruptions across various usage scenarios. POSTIDENT via Online ID Function Improved support for PIN selection Users receive helpful guidance directly within the app on selecting the correct PIN (5 or 6 digit, or PIN unknown). Clearer display of ID data to be read The requested data from the ID document is presented in a more clearly structured and easier-to-understand format. POSTIDENT by post office Improved display with large font sizes The post office matrix code and identification data are reliably displayed even when larger font sizes are used. Further UX optimizations Enhancements to enable easier and more accessible use of the post office method. Notice Regarding SSL/TLS Security in the POSTIDENT SDK: We are providing updated certificate and hash value information for the existing SSL/TLS pinning method for the last time. This is due to a planned certificate change in the autumn. From 2027 onwards, we will significantly simplify security: Regular updates of certificate hash values will no longer be required, substantially reducing your maintenance effort. Current adjustments (transition phase) For the POSTIDENT SDK, we are providing updated hash values for the previously used SSL/TLS pinning method for the last time. This adjustment is necessary because the POSTIDENT certificates will be renewed in the autumn. What does this mean for you? Please integrate this SDK version to ensure continued stable and smooth operation. If POSTIDENT domains are also used outside the SDK, the new hash values must be stored there as well. Affected POSTIDENT domains: postident.deutschepost.de videoident.deutschepost.de master.prod.api.postident.de postident-itu.deutschepost.de Future migration to CA certificate pinning From April 2027, the previously used SSL/TLS pinning will be completely replaced by CA certificate pinning at DPDHL level. Your benefits from this change: No further updates of hash values required in the event of certificate changes Significantly reduced maintenance and update effort for your app Increased stability for future certificate renewals To continue using POSTIDENT SDKs, it is necessary to switch to the respective current SDK version no later than April 2027.
iOS	2.19	exp. CW 30 2026		Initialization of the Host App in Light or Dark Mode When initializing the SDK, it will now be possible to enforce either Light Mode or Dark Mode via a flag. This can be particularly useful in scenarios where the host app uses a Dark Mode-like design by default. E-Signing For regulatory reasons, it is not permitted that, in cases with multiple signatories, at least two signatories use the same device (smartphone or tablet). Previously, this invalid configuration was only detected at the end of the process. To improve the user experience, a validation is now performed at the beginning of the identification process. If another signatory in the same signing case has already used the same device for identification, the user will receive a clear and informative error message at an early stage.
iOS	2.20	exp. cw 40 2026		Navigation Structure The navigation structure within the POSTIDENT SDK has been simplified and made more intuitive. This provides users with clearer guidance throughout the identification process and a better understanding of their current step as well as the remaining steps. POSTIDENT by AutoID The user interfaces within the AutoID process have been further optimized and standardized. In addition to revising the method and process descriptions, the screens used for capturing ID documents and video selfies have been modernized to guide users more effectively through the identification process
Android	2.17	01.04.2026	01.10.2026	Android 16 Support "Edge-to-Edge" The latest SDK version now supports Android 16 (target level 36) as well as the "Edge to Edge" feature. Additional information from the SDK README file: Do not override or remove this property via manifest merger rules (e.g. tools:remove or tools:replace). Removing it will cause SDK screens to rotate on large screen devices, which is currently not supported and will result in degraded user experience. Android 17 (API level 37): Google will remove the opt-out capability for orientation restrictions on large screens. Do not target API level 37 or higher until a future version of the POSTIDENT SDK with full landscape support has been released. Targeting API 37 without an updated SDK version will cause layout issues on large screen devices. POSTIDENT by AutoID Minor improvement of user understanding during face verification by replacing the illustration graphic SDK Dependency Version Compatibility The POSTIDENT SDK relies on a set of well-established third-party libraries. While these dependencies are declared internally, they are resolved together with the consuming application's dependency graph at build time. To ensure correct behavior, applications integrating this SDK must use compatible versions of the required libraries. Gradle will automatically select the highest compatible version present in the dependency graph. Using significantly older versions than those listed below may lead to build-time resolution failures or unexpected runtime behavior. The SDK is regularly tested against the versions specified below.
Android	2.18	12.06.2026	12.12.2026	Stability improvements Resolution of multiple defects and crashes to ensure more reliable use of the app. Modernized app design The Android app has been technically and visually modernized and now complies with current platform standards. This applies to the methods "POSTIDENT by Online Identification Function" and "POSTIDENT by post office". Notice Regarding SSL/TLS Security in the POSTIDENT SDK: We are providing updated certificate and hash value information for the existing SSL/TLS pinning method for the last time. This is due to a planned certificate change in the autumn. From 2027 onwards, we will significantly simplify security: Regular updates of certificate hash values will no longer be required, substantially reducing your maintenance effort. Current adjustments (transition phase) For the POSTIDENT SDK, we are providing updated hash values for the previously used SSL/TLS pinning method for the last time. This adjustment is necessary because the POSTIDENT certificates will be renewed in the autumn. What does this mean for you? Please integrate this SDK version to ensure continued stable and smooth operation. If POSTIDENT domains are also used outside the SDK, the new hash values must be stored there as well. Affected POSTIDENT domains: postident.deutschepost.de videoident.deutschepost.de master.prod.api.postident.de postident-itu.deutschepost.de Future migration to CA certificate pinning From April 2027, the previously used SSL/TLS pinning will be completely replaced by CA certificate pinning at DPDHL level. Your benefits from this change: No further updates of hash values required in the event of certificate changes Significantly reduced maintenance and update effort for your app Increased stability for future certificate renewals To continue using POSTIDENT SDKs, it is necessary to switch to the respective current SDK version no later than April 2027.
Android	2.19	exp. CW 30 2026		UX Improvements Standardization of navigation and usability for the "Accessibility Statement" and FAQs. E-Signing For regulatory reasons, it is not permitted that, in cases with multiple signatories, at least two signatories use the same device (smartphone or tablet). Previously, this invalid configuration was only detected at the end of the process. To improve the user experience, a validation is now performed at the beginning of the identification process. If another signatory in the same signing case has already used the same device for identification, the user will receive a clear and informative error message at an early stage. Dependency Version Compatibility OKHttp 4.x The POSTIDENT SDK still uses OkHttp internally, but the SDK now publishes a shaded implementation of OkHttp and Okio so that consuming applications do not need to align their own OkHttp versions with the SDK. This is intentionally done to support customer applications that already use a different OkHttp version or need to upgrade OkHttp on their own schedule. In other words: you can use the OkHttp version that best fits your application without having to force the SDK to the same version. The shaded HTTP client is packaged inside the SDK artifacts, relocated away from the standard okhttp3 / okio package names, and is not exposed as a regular transitive dependency anymore. Integrators should continue to depend only on the published SDK artifacts and should not reference shaded OkHttp classes directly.
Android	2.20	exp. cw 40 2026		Android 16 Additional security mechanisms have been integrated for Android 16 to further protect sensitive customer data against unauthorized access during the identification process. POSTIDENT by AutoID The user interfaces within the AutoID process have been further optimized and standardized. In addition to revising the method and process descriptions, the screens used for capturing ID documents and video selfies have been modernized to guide users more effectively through the identification process.

Release 35.0:

Rollout of Release 35.0 is scheduled for 10.11.2026.

Release Notes 33.0 (07.07.2026) English

POSTIDENT System

Introduction of Optional Access Restriction for User and System Accounts to Permitted Source IP Ranges (Whitelist)
As of this release, it is optionally possible to restrict access to our interfaces (SCR and SFTP) and user interfaces (POSTIDENT information portal, POSTIDENT test app) for user and system accounts to a whitelist of permitted source IP ranges. If no permitted source IP ranges are configured, access from all IPs remains possible.
Users with the role "User Administration" can configure the permitted source IP ranges individually for each user or system account in CIDR notation within the POSTIDENT information portal. To do so, select the respective user or system account under the "User Administration" menu item, switch to edit mode, and click the "Add Source IP" button in the new section "Permitted Source IPs (Whitelist)". Source IPs that should no longer be permitted can be removed using the "Remove Source IP" button or modified by editing the configured IP range. To apply the configuration, you must confirm each change by clicking "Save changes".
Alternatively, you may instruct the service team to maintain the source IPs for each user or system account.

Introduction of Passkeys as a Second Factor for User Account Identification
Passkeys are now supported as a second factor for identification of information portal users, in addition to one-time passwords.
Passkeys can also be used as a second factor when resetting passwords.

POSTIDENT by AutoID

More Granular Result Processing for Face Verification
As part of Face Verification, we verify that the ID document and the user match by comparing the ID photo with an image captured from the user during the process. Previously, this check produced a binary result (passed | failed). A failed Face Verification resulted in a final rejection of the identification (declined / 11 Fraud suspicion / 111 Person does not match photo).
To prevent users from being incorrectly rejected in borderline cases between "passed" and "failed", while still ensuring that fraudulent attempts do not succeed, we are introducing a ternary result for Face Verification (passed | inconclusive | failed).
In the case of an inconclusive result, the identification is not finally rejected, allowing the user to perform additional identification attempts within the same case. For this purpose, the new sub-status reason 837 is introduced
Status Substatus Substatus reason Change
incomplete 87 Problem with person 837 Face verification inconclusive NEW: Substatus reason

Status	Substatus	Substatus reason	Change
incomplete	87 Problem with person	837 Face verification inconclusive	NEW: Substatus reason

When this sub-status occurs, the user is informed via the POSTIDENT app and/or email that the identification was not successful and is provided with information on the reason and the option to retry within the existing case.

POSTIDENT by post office

Extension of the POSTIDENT Test App
As of this release, it is possible to simulate sub-status reason 122 "ID document officially blocked", introduced with Release 29.0, in the POSTIDENT test app.
In addition, the simulation has been extended to include the document- and card-specific identifier (DKK) announced in the Release Notes 32.0.

POSTIDENT E-Signing

Improved User Experience Through Early Detection of Invalid Device Usage
For regulatory reasons, it is not permitted that, in cases with multiple signatories, at least two signatories use the same device (smartphone or tablet). Previously, this invalid configuration was only detected at the end of the process.
To improve the user experience, a validation is now performed at the beginning of the identification process. If another signatory in the same signing case has already used the same device for identification, the user will receive a clear and informative error message at an early stage.

POSTIDENT Apps and SDK

POSTIDENT Android App

General
Standardization of navigation and usability for the "Accessibility Statement" and FAQs.

POSTIDENT iOS App

POSTIDENT by video chat
Minor UX improvements when entering ID data (address, city, postal code, and phone number).

Overview of current versions:

SDK	Version	Date of release	End of official support	New features
iOS	2.17.1	27.04.2026	27.10.2026	POSTIDENT by post office Integration of the business customer's name in the display of the matrix code Correction of the display indicating until when an identification in post office is available ("valid until") Minor adjustment of the matrix code layout when using dark mode to improve scanability in a post office branch POSTIDENT by eID function To improve usability and accessibility, the previous PIN input fields have been redesigned as so called "PIN boxes" POSTIDENT by AutoID Minor improvement of user understanding during face verification by replacing the illustration graphic
iOS	2.18.3	10.06.2026	10.12.2026	SDKUIConfigBuilder Class Re enabled We have re enabled the SDKUIConfigBuilder class, allowing you to individually configure the animation behavior during SDK startup and adapt it to your app's requirements. Support for iOS Versions Compatibility with iOS 26 The POSTIDENT app is fully compatible with iOS 26. Improved Support for Older iOS Versions Optimizations for older iOS versions (e.g. iOS?17.x) ensure more stable operation. General Improvements Optimized Design and Improved Stability Revised app interfaces and enhancements to app behavior in the event of interruptions across various usage scenarios. POSTIDENT via Online ID Function Improved support for PIN selection Users receive helpful guidance directly within the app on selecting the correct PIN (5 or 6 digit, or PIN unknown). Clearer display of ID data to be read The requested data from the ID document is presented in a more clearly structured and easier-to-understand format. POSTIDENT by post office Improved display with large font sizes The post office matrix code and identification data are reliably displayed even when larger font sizes are used. Further UX optimizations Enhancements to enable easier and more accessible use of the post office method. Notice Regarding SSL/TLS Security in the POSTIDENT SDK: We are providing updated certificate and hash value information for the existing SSL/TLS pinning method for the last time. This is due to a planned certificate change in the autumn. From 2027 onwards, we will significantly simplify security: Regular updates of certificate hash values will no longer be required, substantially reducing your maintenance effort. Current adjustments (transition phase) For the POSTIDENT SDK, we are providing updated hash values for the previously used SSL/TLS pinning method for the last time. This adjustment is necessary because the POSTIDENT certificates will be renewed in the autumn. What does this mean for you? Please integrate this SDK version to ensure continued stable and smooth operation. If POSTIDENT domains are also used outside the SDK, the new hash values must be stored there as well. Affected POSTIDENT domains: postident.deutschepost.de videoident.deutschepost.de master.prod.api.postident.de postident-itu.deutschepost.de Future migration to CA certificate pinning From April 2027, the previously used SSL/TLS pinning will be completely replaced by CA certificate pinning at DPDHL level. Your benefits from this change: No further updates of hash values required in the event of certificate changes Significantly reduced maintenance and update effort for your app Increased stability for future certificate renewals To continue using POSTIDENT SDKs, it is necessary to switch to the respective current SDK version no later than April 2027.
iOS	2.19	exp. CW 30 2026		Initialization of the Host App in Light or Dark Mode When initializing the SDK, it will now be possible to enforce either Light Mode or Dark Mode via a flag. This can be particularly useful in scenarios where the host app uses a Dark Mode-like design by default. E-Signing For regulatory reasons, it is not permitted that, in cases with multiple signatories, at least two signatories use the same device (smartphone or tablet). Previously, this invalid configuration was only detected at the end of the process. To improve the user experience, a validation is now performed at the beginning of the identification process. If another signatory in the same signing case has already used the same device for identification, the user will receive a clear and informative error message at an early stage.
Android	2.17	01.04.2026	01.10.2026	Android 16 Support "Edge-to-Edge" The latest SDK version now supports Android 16 (target level 36) as well as the "Edge to Edge" feature. Additional information from the SDK README file: Do not override or remove this property via manifest merger rules (e.g. tools:remove or tools:replace). Removing it will cause SDK screens to rotate on large screen devices, which is currently not supported and will result in degraded user experience. Android 17 (API level 37): Google will remove the opt-out capability for orientation restrictions on large screens. Do not target API level 37 or higher until a future version of the POSTIDENT SDK with full landscape support has been released. Targeting API 37 without an updated SDK version will cause layout issues on large screen devices. POSTIDENT by AutoID Minor improvement of user understanding during face verification by replacing the illustration graphic SDK Dependency Version Compatibility The POSTIDENT SDK relies on a set of well-established third-party libraries. While these dependencies are declared internally, they are resolved together with the consuming application's dependency graph at build time. To ensure correct behavior, applications integrating this SDK must use compatible versions of the required libraries. Gradle will automatically select the highest compatible version present in the dependency graph. Using significantly older versions than those listed below may lead to build-time resolution failures or unexpected runtime behavior. The SDK is regularly tested against the versions specified below.
Android	2.18	12.06.2026	12.12.2026	Stability improvements Resolution of multiple defects and crashes to ensure more reliable use of the app. Modernized app design The Android app has been technically and visually modernized and now complies with current platform standards. This applies to the methods "POSTIDENT by Online Identification Function" and "POSTIDENT by post office". Notice Regarding SSL/TLS Security in the POSTIDENT SDK: We are providing updated certificate and hash value information for the existing SSL/TLS pinning method for the last time. This is due to a planned certificate change in the autumn. From 2027 onwards, we will significantly simplify security: Regular updates of certificate hash values will no longer be required, substantially reducing your maintenance effort. Current adjustments (transition phase) For the POSTIDENT SDK, we are providing updated hash values for the previously used SSL/TLS pinning method for the last time. This adjustment is necessary because the POSTIDENT certificates will be renewed in the autumn. What does this mean for you? Please integrate this SDK version to ensure continued stable and smooth operation. If POSTIDENT domains are also used outside the SDK, the new hash values must be stored there as well. Affected POSTIDENT domains: postident.deutschepost.de videoident.deutschepost.de master.prod.api.postident.de postident-itu.deutschepost.de Future migration to CA certificate pinning From April 2027, the previously used SSL/TLS pinning will be completely replaced by CA certificate pinning at DPDHL level. Your benefits from this change: No further updates of hash values required in the event of certificate changes Significantly reduced maintenance and update effort for your app Increased stability for future certificate renewals To continue using POSTIDENT SDKs, it is necessary to switch to the respective current SDK version no later than April 2027.
Android	2.19	exp. CW 30 2026		UX Improvements Standardization of navigation and usability for the "Accessibility Statement" and FAQs. E-Signing For regulatory reasons, it is not permitted that, in cases with multiple signatories, at least two signatories use the same device (smartphone or tablet). Previously, this invalid configuration was only detected at the end of the process. To improve the user experience, a validation is now performed at the beginning of the identification process. If another signatory in the same signing case has already used the same device for identification, the user will receive a clear and informative error message at an early stage. Dependency Version Compatibility OKHttp 4.x The POSTIDENT SDK still uses OkHttp internally, but the SDK now publishes a shaded implementation of OkHttp and Okio so that consuming applications do not need to align their own OkHttp versions with the SDK. This is intentionally done to support customer applications that already use a different OkHttp version or need to upgrade OkHttp on their own schedule. In other words: you can use the OkHttp version that best fits your application without having to force the SDK to the same version. The shaded HTTP client is packaged inside the SDK artifacts, relocated away from the standard okhttp3 / okio package names, and is not exposed as a regular transitive dependency anymore. Integrators should continue to depend only on the published SDK artifacts and should not reference shaded OkHttp classes directly.

Release 34.0:

Rollout of Release 34.0 is scheduled for 01.09.2026.

Release Notes 32.0 (12.05.2026) English

POSTIDENT by post office

Reading the eID chip in post offices
As announced, starting in July 2026 the chip of identity documents with German eIDs will be read in the post office, and a blocking list check will be performed (see the announcement of the new sub-status reason "Identification document blocked by authorities" in the release notes for Release 29.0).
With Release 32.0, we are now additionally providing the DKK (service- and card-specific identifier) in the result PDF and in the additionalDataBasic object of the result JSON (additionalDataBasic.dkk). The presence of the DKK in the result data indicates that a successful chip reading has taken place for the identification method:


DKK is filled - no blocking list note -	DKK is not filled - blocking list note -	DKK is not filled - no blocking list check possible -
The eID chip was successfully read and used to determine the result data. Irrespective of this, all ident statuses - "Incomplete", "Declined", or "Success" - remain possible.	The eID chip was read and a blocking list entry is present. This leads to the ident status "Declined" / "Fraud suspicion" / "Identification document blocked by authorities"	The eID chip was not read, or was not read successfully (for example, because the ID document used does not contain a German eID chip). Irrespective of this, all ident statuses - "Incomplete", "Declined", or "Success" - remain possible.

POSTIDENT Delivery

Restoration of restricted access rights to the archive endpoint of the ident product
Up to Release 31.0, it was incorrectly possible to archive cases of the POSTIDENT Delivery product via the archive endpoint of the POSTIDENT Ident product (GET .../{clientId}/cases/archive) instead of using the archive endpoint intended for the POSTIDENT Delivery product (GET .../{clientId}/cases/delivery/archive). As some POSTIDENT Delivery customers were using this incorrect endpoint, we temporarily allowed its use during a transition period. With Release 32.0, this transition period will now come to an end. Please use exclusively the following endpoints to archive cases via SCR:
POSTIDENT Ident POSTIDENT Zustellung
PATCH .../{clientId}/cases/archive PATCH .../{clientId}/cases/delivery/archive

POSTIDENT Ident	POSTIDENT Zustellung
PATCH .../{clientId}/cases/archive	PATCH .../{clientId}/cases/delivery/archive

POSTIDENT Apps and SDK

Android App

Stability improvements
Resolution of multiple defects and crashes to ensure more reliable use of the app.
Modernized app design
The Android app has been technically and visually modernized and now complies with current platform standards. This applies to the methods "POSTIDENT by Online Identification Function" and "POSTIDENT by post office".

POSTIDENT by Online Identification Function (Android)
Screenshots
Meaning	Method description "Online Identification Function"	"Online Identification Function" User Consent (new)	PIN selection option (new)	Entry of 6-Digit PIN	NFC-Scan

POSTIDENT by post office (Android)
Screenshots
Meaning	Method description "Post office"	Display of coupon codes	Coupon code details

POSTIDENT iOS App

Support for iOS versions

Compatibility with iOS 26

The POSTIDENT app is fully compatible with iOS 26.
Improved support for older iOS Versions

Optimizations for older iOS versions (e.g. iOS 17.x) ensure more stable usage.

General Improvements

Optimized Design and Improved Stability

Revised app interfaces and improvements in app behavior in the event of interruptions across various usage scenarios.

POSTIDENT via Online ID Function

Improved support for PIN selection

Users receive helpful guidance directly within the app on selecting the correct PIN (5 or 6 digit, or PIN unknown).
Clearer display of ID data to be read

The requested data from the ID document is presented in a more clearly structured and easier-to-understand format.

POSTIDENT by post office

Improved display with large font sizes:
The post office matrix code and identification data are reliably displayed even when larger font sizes are used.
Further UX optimizations
Enhancements to enable easier and more accessible use of the post office method.

Overview of current versions:

SDK	Version	Date of release	End of official support	New Features
iOS	2.17.1	exp. CW 18 2026		POSTIDENT by post office Integration of the business customer's name in the display of the matrix code Correction of the display indicating until when an identification is available ("valid until") Minor adjustment of the matrix code layout when using dark mode to improve scanability in a post office branch POSTIDENT by eID function To improve usability and accessibility, the previous PIN input fields have been redesigned as so called "PIN boxes" POSTIDENT by AutoID Minor improvement of user understanding during face verification by replacing the illustration graphic
iOS	2.18	exp. CW 22 2026		SDKUIConfigBuilder Class Re-enabled We have re-enabled the SDKUIConfigBuilder class, allowing you to individually configure the animation behavior during SDK startup and adapt it to your app's requirements. Support for iOS Versions Compatibility with iOS 26 The POSTIDENT app is fully compatible with iOS 26. Improved Support for Older iOS Versions Optimizations for older iOS versions (e.g. iOS 17.x) ensure more stable operation. General Improvements Optimized Design and Improved Stability Revised app interfaces and enhancements to app behavior in the event of interruptions across various usage scenarios. POSTIDENT via Online ID Function Improved support for PIN selection Users receive helpful guidance directly within the app on selecting the correct PIN (5 or 6 digit, or PIN unknown). Clearer display of ID data to be read The requested data from the ID document is presented in a more clearly structured and easier-to-understand format. POSTIDENT by post office Improved display with large font sizes The post office matrix code and identification data are reliably displayed even when larger font sizes are used. Further UX optimizations Enhancements to enable easier and more accessible use of the post office method. Notice Regarding SSL/TLS Security in the POSTIDENT SDK: We are providing updated certificate and hash value information for the existing SSL/TLS pinning method for the last time. This is due to a planned certificate change in the autumn. From 2027 onwards, we will significantly simplify security: Regular updates of certificate hash values will no longer be required, substantially reducing your maintenance effort. Current adjustments (transition phase) For the POSTIDENT SDK, we are providing updated hash values for the previously used SSL/TLS pinning method for the last time. This adjustment is necessary because the POSTIDENT certificates will be renewed in the autumn. What does this mean for you? Please integrate this SDK version to ensure continued stable and smooth operation. If POSTIDENT domains are also used outside the SDK, the new hash values must be stored there as well. Affected POSTIDENT domains: postident.deutschepost.de videoident.deutschepost.de master.prod.api.postident.de postident-itu.deutschepost.de Future migration to CA certificate pinning From March 2027, the previously used SSL/TLS pinning will be completely replaced by CA certificate pinning at DPDHL level. Your benefits from this change: No further updates of hash values required in the event of certificate changes Significantly reduced maintenance and update effort for your app Increased stability for future certificate renewals To continue using POSTIDENT SDKs, it is necessary to switch to the respective current SDK version no later than March 2027.
Android	2.17	01.04.2026	01.10.2026	Android 16 Support "Edge-to-Edge" The latest SDK version now supports Android 16 (target level 36) as well as the "Edge to Edge" feature. Additional information from the SDK README file: Do not override or remove this property via manifest merger rules (e.g. tools:remove or tools:replace). Removing it will cause SDK screens to rotate on large screen devices, which is currently not supported and will result in degraded user experience. Android 17 (API level 37): Google will remove the opt-out capability for orientation restrictions on large screens. Do not target API level 37 or higher until a future version of the POSTIDENT SDK with full landscape support has been released. Targeting API 37 without an updated SDK version will cause layout issues on large screen devices. POSTIDENT by AutoID Minor improvement of user understanding during face verification by replacing the illustration graphic. SDK Dependency Version Compatibility The POSTIDENT SDK relies on a set of well-established third-party libraries. While these dependencies are declared internally, they are resolved together with the consuming application's dependency graph at build time. To ensure correct behavior, applications integrating this SDK must use compatible versions of the required libraries. Gradle will automatically select the highest compatible version present in the dependency graph. Using significantly older versions than those listed below may lead to build-time resolution failures or unexpected runtime behavior. The SDK is regularly tested against the versions specified below.
Android	2.18	exp. CW 22 2026		Stability improvements Resolution of multiple defects and crashes to ensure more reliable use of the app. Modernized app design The Android app has been technically and visually modernized and now complies with current platform standards. This applies to the methods "POSTIDENT by Online Identification Function" and "POSTIDENT by post office." Notice Regarding SSL/TLS Security in the POSTIDENT SDK: We are providing updated certificate and hash value information for the existing SSL/TLS pinning method for the last time. This is due to a planned certificate change in the autumn. From 2027 onwards, we will significantly simplify security: Regular updates of certificate hash values will no longer be required, substantially reducing your maintenance effort. Current adjustments (transition phase) For the POSTIDENT SDK, we are providing updated hash values for the previously used SSL/TLS pinning method for the last time. This adjustment is necessary because the POSTIDENT certificates will be renewed in the autumn. What does this mean for you? Please integrate this SDK version to ensure continued stable and smooth operation. If POSTIDENT domains are also used outside the SDK, the new hash values must be stored there as well. Affected POSTIDENT domains: postident.deutschepost.de videoident.deutschepost.de master.prod.api.postident.de postident-itu.deutschepost.de Future migration to CA certificate pinning From March 2027, the previously used SSL/TLS pinning will be completely replaced by CA certificate pinning at DPDHL level. Your benefits from this change: No further updates of hash values required in the event of certificate changes Significantly reduced maintenance and update effort for your app Increased stability for future certificate renewals To continue using POSTIDENT SDKs, it is necessary to switch to the respective current SDK version no later than March 2027.

Release 33.0:

Rollout of Release 33.0 is scheduled for 07.07.2026.

Release Notes 31.0 (17.03.2026) English

POSTIDENT E-Signing

When creating a E-Signing case via SST SCR-Signing, providing the signer's mobile phone number in the "mobilePhone" field is no longer mandatory. Since Release 27.0, TANs for the signature are no longer sent by SMS; instead, a push notification is delivered to the device with which the signer has identified themselves.

POSTIDENT Apps and SDK

Android

The Android version 31.0 now supports Android 16 (target level 36) as well as the "Edge-to-Edge" features

iOS

POSTIDENT by post office
- Integration of the business customer's name in the display of the matrix code
- Correction of the display indicating until when an identification is available ("valid until")

Display of matrix codes

Detailed information on matrix codes

Minor adjustment of the matrix code layout when using dark mode to improve scanability in a post office branch

POSTIDENT by eID function
- To improve usability and accessibility, the previous PIN input fields have been redesigned as so called "PIN boxes"

POSTIDENT by AutoID
- Minor improvement of user understanding during face verification by replacing the illustration graphic

Overview of current versions:

SDK	Version	Date of release	End of official support	New Features
iOS	2.14	08.10.2025	08.04.2026	Bug Fix: The CAN input field, which appears after 2 incorrect entries of the transport PIN, was limited to 5 characters (instead of 6 characters).
iOS	2.15			No SDK version has been released.
iOS	2.16	25.02.2026	25.08.2026	POSTIDENT App: Accessible, Modern, and Technologically Updated The POSTIDENT App has been redesigned to be fully accessible, support dark mode, and allow usage in landscape orientation. The new user experience ensures a consistent interface across all identification methods. From a technological perspective, the app now utilizes SwiftUI (iOS). Note: Some identification methods will be updated in the coming weeks. What's new in the SDK? Method Selection The "Branch" method The "Online ID Function" method Redesign of previously non-adapted methods to enable a smooth and user-friendly transition Implementation of the ITU hash value due to the certificate change scheduled for the end of October 2025 Addendum: Support for iOS 16 will be discontinued (minimum requirement: iOS 17).
iOS	2.17	exp. CW 14 2026		POSTIDENT by post office Integration of the business customer's name in the display of the matrix code Correction of the display indicating until when an identification is available ("valid until") Minor adjustment of the matrix code layout when using dark mode to improve scanability in a post office branch POSTIDENT by eID function To improve usability and accessibility, the previous PIN input fields have been redesigned as so called "PIN boxes" POSTIDENT by AutoID Minor improvement of user understanding during face verification by replacing the illustration graphic
Android	2.14	15.10.2025	15.04.2026	Implementation of Google's requirement to support memory pages with 16 KB on 64-bit devices
Android	2.14.1	25.02.2026	25.08.2026	Patch version to support Android 16 (target level 36) as well as the “Edge-to-Edge” features
Android	2.15			No SDK version has been released
Android	2.16	exp. CW 10 2026		POSTIDENT App: Accessible, Modern, and Technologically Updated The POSTIDENT App has been redesigned to be fully accessible, support dark mode, and allow usage in landscape orientation. The new user experience ensures a consistent interface across all identification methods. From a technological perspective, the app now utilizes Jetpack Compose. Note: Some identification methods will be updated in the coming weeks. What's new in the SDK? Method Selection Redesign of previously non-adapted methods to enable a smooth and user-friendly transition. Revision of backup handling in the POSTIDENT SDK Starting with Android SDK version 2.16, the POSTIDENT SDK no longer manages the backup function itself. Instead, your own application (the host app) will in future be able to fully decide whether and how data should be backed up.
Android	2.17	exp. CW 14 2026		Android 16 Support "Edge-to-Edge" The latest SDK version now supports Android 16 (target level 36) as well as the "Edge to Edge" feature. Additional information from the SDK README file: Do not override or remove this property via manifest merger rules (e.g. tools:remove or tools:replace). Removing it will cause SDK screens to rotate on large screen devices, which is currently not supported and will result in degraded user experience. Android 17 (API level 37): Google will remove the opt-out capability for orientation restrictions on large screens. Do not target API level 37 or higher until a future version of the POSTIDENT SDK with full landscape support has been released. Targeting API 37 without an updated SDK version will cause layout issues on large screen devices. POSTIDENT by AutoID Minor improvement of user understanding during face verification by replacing the illustration graphic. SDK Dependency Version Compatibility The POSTIDENT SDK relies on a set of well-established third-party libraries. While these dependencies are declared internally, they are resolved together with the consuming application's dependency graph at build time. To ensure correct behavior, applications integrating this SDK must use compatible versions of the required libraries. Gradle will automatically select the highest compatible version present in the dependency graph. Using significantly older versions than those listed below may lead to build-time resolution failures or unexpected runtime behavior. The SDK is regularly tested against the versions specified below.

Release 32.0:

Der Rollout von Release 32.0 ist für den 12.05.2026 geplant.

Release Notes 30.0 (20.01.2026) English

POSTIDENT Delivery

Introduction of New Substatuses and Substatus Reasons
As previously announced via separate communication on December 16, 2025, the status model has been extended at the level of substatus reasons with three new substatus reasons:


Status	Substatus	Substatus reason	Change
declined	25 Problem with digital provisioning (data quality)	343 Case closed after feedback from business customer on data problem in submitted data	NEW: substatus reason
declined	25 Problem with digital provisioning (data quality)	344 Other problem in digital provisioning	NEW: substatus reason
declined	27 Problem with physical provisioning	345 Other problem in physical provisioning	NEW: substatus reason

POSTIDENT Apps and SDK

Online Identification Function (iOS): To improve usability and accessibility, the previous PIN input fields have been redesigned as so-called "PIN boxes."

Post office (iOS): Adjustment of the matrix code layout when using dark mode to improve scanability in a post office branch.

Overview of current versions:

SDK	Version	Date of release	End of official support	New Features
iOS	2.10	26.02.2025	26.08.2025	Video chat: Improved quality and stability of video connection New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
iOS	2.11			no release version
iOS	2.12	05.06.2025	05.12.2025	The capture process for recognizing security holograms has been made more user-friendly (AutoID) Support for iOS 15 will be discontinued (minimum iOS 16 required)
iOS	2.13	23.07.2025	23.01.2026	Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK. Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated: RequiredDataMissing: Missing required data. CancellationByUser: Process canceled by the user. Document with inactive eID function: The ID does not have an active online identification function.
iOS	2.14	08.10.2025	08.04.2026	Bug Fix: The CAN input field, which appears after 2 incorrect entries of the transport PIN, was limited to 5 characters (instead of 6 characters).
iOS	2.15	exp. CW 48 2025		POSTIDENT App: Accessible, Modern, and Technologically Updated The POSTIDENT App has been redesigned to be fully accessible, support dark mode, and allow usage in landscape orientation. The new user experience ensures a consistent interface across all identification methods. From a technological perspective, the app now utilizes SwiftUI (iOS). Note: Some identification methods will be updated in the coming weeks. What's new in the SDK? Method Selection The "Branch" method The "Online ID Function" method Redesign of previously non-adapted methods to enable a smooth and user-friendly transition
Android	2.10	25.02.2025	25.08.2025	Video chat: Improved quality and stability of video connection New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
Android	2.11	25.04.2025	25.10.2025	Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs. Increase the resolution of the video stream to 1024x768px.
Android	2.12	05.06.2025	05.12.2025	The capture process for recognizing security holograms has been made more user-friendly (AutoID)
Android	2.13	24.07.2025	24.01.2026	Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK. Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated: RequiredDataMissing: Missing required data. CancellationByUser: Process canceled by the user. Document with inactive eID function: The ID does not have an active online identification function. Estimation report of each SDK module's impact in size (MB) on a host app. The APK-Size is the total size of the raw Android Package file after building the project, including compiled code, resources, assets and libraries. The Download-Size is the size users download from the PlayStore when installing the app. It is an estimate and depends on PlayStore optimizations and device specs. Please also note that the estimated sizes are calculated using official Google/Android tools, but the actual sizes may be smaller. Post-Ident module impact on app size:
Android	2.14	15.10.2025	15.04.2026	Implementation of Google's requirement to support memory pages with 16 KB on 64-bit devices
Android	2.15	exp. CW 3 2026		POSTIDENT App: Accessible, Modern, and Technologically Updated The POSTIDENT App has been redesigned to be fully accessible, support dark mode, and allow usage in landscape orientation. The new user experience ensures a consistent interface across all identification methods. From a technological perspective, the app now utilizes Jetpack Compose. Note: Some identification methods will be updated in the coming weeks. What's new in the SDK? Method Selection Redesign of previously non-adapted methods to enable a smooth and user-friendly transition.
Android	2.16	exp. CW 7 2026		Backup Function Starting with Android SDK version 2.16, the POSTIDENT SDK will no longer control the backup function. Consequently, the host app can manage the backup function independently.

Release 31.0:

Rollout of Release 31.0 is scheduled for 17.03.2026.

Release Notes 29.0 (11.11.2025) English

POSTIDENT by Video Chat

Introduction of New Substatuses and Substatus Reasons

As previously announced via separate communication on August 20, 2025, the status model has been extended with one additional substatus and two new substatus reasons:


Status	Substatus	Substatus reason	Change
421	10 Unrecoverable processing error	125 Processing error by agent	NEW: substatus & substatus reason
421	10 Unrecoverable processing error	126 Other processing error	NEW: substatus & substatus reason

POSTIDENT by Post Office

Introduction of a New Substatus Reason

As previously announced via separate communication on August 20, 2025, the status model has been extended by one additional substatus reason:


Status	Substatus	Substatus reason	Change
151	11 Fraud suspicion	122 Identification document blocked by authorities	NEW: substatus reason

POSTIDENT Apps and SDK

POSTIDENT App: New Design, Enhanced Accessibility, Improved User Experience

The POSTIDENT App now features a completely redesigned interface. With a focus on digital accessibility, a new user experience, and a consistent style across all identification methods (Online ID function, AutoID, branch, video chat), the app has been fundamentally modernized. It also supports dark mode and landscape orientation.

This version also introduces a new technological foundation. Development now uses SwiftUI for iOS and Jetpack Compose for Android-providing greater flexibility and a modern, future-proof architecture.

Note: The rollout is taking place gradually. Some methods are currently being adapted and will soon be available in the new design and with full accessibility.

Design Features:

Design & Usability

Unified Style Guide: Consistent design for a seamless experience
Modern Look: Fresh, contemporary appearance
Simplified Usability: Reduced complexity for smooth processes
UX Optimization: Intuitive user guidance
User Focus: User-centered approaches for greater satisfaction

Technology & Performance

Technology Shift: SwiftUI and Jetpack Compose
Faster Load Times: Optimized performance
Real-Time Feedback: Immediate responses during interactions
Adaptability: Scalable across all devices
Future-Proofing: Ready for emerging technologies

Accessibility

Inclusive Features: Accessible for all users

POSTIDENT - iOS App

With this release, the methods POSTIDENT by Online Identification Function (eID) and POSTIDENT by Post Office are being rolled out in a digitally accessible format and with the new design (App and SDK).

iOS Screenshots (Selection)

Getting started with the POSTIDENT App

Start the POSTIDENT App -

Entering CaseId

App Menu

(Access to FAQs, legal notices, etc.)

Manual entering CaseId (Darkmode)

App Onboarding

Method selection

(Darkmode)

Self-Awareness Screen

POSTIDENT by Post Office

Method desciption

"Post office"

Display of coupon codes

Coupon code details

Using the Post Finder

POSTIDENT by Online Identification Function (eID)

Method desciption

"Online Identification Function"

User Consent (new)

PIN Selection Option

(new, Darkmode)

Entry of 6-Digit PIN

(Darkmode)

NFC-Scan

"Online Identification Function"

with ID Document Image

POSTIDENT - Android App

With this release, the onboarding process up to the procedure selection in the Android app is being rolled out in a digitally accessible format and with the new design (app only).

Android Screenshots

Getting started with the POSTIDENT App

Start the POSTIDENT App -

Entering CaseId

App Menu

(Access to FAQs, legal notices, etc.)

Manual entering CaseId

App Onboarding

Overview of current versions:

SDK	Version	Date of release	End of official support	New Features
iOS	2.10	26.02.2025	26.08.2025	Video chat: Improved quality and stability of video connection New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
iOS	2.11			no release version
iOS	2.12	05.06.2025	05.12.2025	The capture process for recognizing security holograms has been made more user-friendly (AutoID) Support for iOS 15 will be discontinued (minimum iOS 16 required)
iOS	2.13	23.07.2025	23.01.2026	Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK. Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated: RequiredDataMissing: Missing required data. CancellationByUser: Process canceled by the user. Document with inactive eID function: The ID does not have an active online identification function.
iOS	2.14	08.10.2025	08.04.2026	Bug Fix: The CAN input field, which appears after 2 incorrect entries of the transport PIN, was limited to 5 characters (instead of 6 characters).
iOS	2.15	exp. CW 48 2025		POSTIDENT App: Accessible, Modern, and Technologically Updated The POSTIDENT App has been redesigned to be fully accessible, support dark mode, and allow usage in landscape orientation. The new user experience ensures a consistent interface across all identification methods. From a technological perspective, the app now utilizes SwiftUI (iOS). Note: Some identification methods will be updated in the coming weeks. What's new in the SDK? Method Selection The "Branch" method The "Online ID Function" method Redesign of previously non-adapted methods to enable a smooth and user-friendly transition
Android	2.10	25.02.2025	25.08.2025	Video chat: Improved quality and stability of video connection New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
Android	2.11	25.04.2025	25.10.2025	Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs. Increase the resolution of the video stream to 1024x768px.
Android	2.12	05.06.2025	05.12.2025	The capture process for recognizing security holograms has been made more user-friendly (AutoID)
Android	2.13	24.07.2025	24.01.2026	Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK. Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated: RequiredDataMissing: Missing required data. CancellationByUser: Process canceled by the user. Document with inactive eID function: The ID does not have an active online identification function. Estimation report of each SDK module's impact in size (MB) on a host app. The APK-Size is the total size of the raw Android Package file after building the project, including compiled code, resources, assets and libraries. The Download-Size is the size users download from the PlayStore when installing the app. It is an estimate and depends on PlayStore optimizations and device specs. Please also note that the estimated sizes are calculated using official Google/Android tools, but the actual sizes may be smaller. Post-Ident module impact on app size:
Android	2.14	15.10.2025	15.04.2026	Implementation of Google's requirement to support memory pages with 16 KB on 64-bit devices
Android	2.15	exp. CW 48 2025		POSTIDENT App: Accessible, Modern, and Technologically Updated The POSTIDENT App has been redesigned to be fully accessible, support dark mode, and allow usage in landscape orientation. The new user experience ensures a consistent interface across all identification methods. From a technological perspective, the app now utilizes Jetpack Compose. Note: Some identification methods will be updated in the coming weeks. What's new in the SDK? Method Selection Redesign of previously non-adapted methods to enable a smooth and user-friendly transition.

Release 30.0:

Rollout of Release 30.0 is scheduled for 20.01.2026.

Release Notes 28.0 (02.09.2025) English

POSTIDENT System

POSTIDENT by Online Identification Function (eID)

eID with ID document image upload: Delivery of images also via SFTP

When capturing ID document images in the eID process (with the corresponding feature activated), these were previously included via SCR and in the downloadable ZIP from the POSTIDENT information portal. Starting with the release, the ID document images will also be delivered via SFTP.

POSTIDENT by Video chat

A bug in the video agent system has been fixed that, in very rare cases, delivered an incorrect value for the document type. This bug was already resolved on July 28, 2025.

POSTIDENT Apps and SDK

Comprehensive: 
- Bug Fix (iOS): The CAN input field, which appears after 2 incorrect entries of the transport PIN, was limited to 5 characters (instead of 6 characters).

Overview of current versions:

SDK	Version	Date of release	End of official support	New Features
iOS	2.9	12.12.2024	12.06.2025	Provision of the POSTIDENT SDK as a Compiled Version The "Place of Issue" field will no longer be displayed to users in the video chat method and thus will no longer be recorded (Video Chat) Improved support for the camera lenses of the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max Support for SDK version 2.1 will be discontinued
iOS	2.10	26.02.2025	26.08.2025	Video chat: Improved quality and stability of video connection New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
iOS	2.11			No release version
iOS	2.12	05.06.2025	05.12.2025	The capture process for recognizing security holograms has been made more user-friendly (AutoID) Support for iOS 15 will be discontinued (minimum iOS 16 required)
iOS	2.13	23.07.2025	23.01.2026	Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK. Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated: RequiredDataMissing: Missing required data. CancellationByUser: Process canceled by the user. Document with inactive eID function: The ID does not have an active online identification function.
iOS	2.14	exp. cw 38 2025		Bug Fix: The CAN input field, which appears after 2 incorrect entries of the transport PIN, was limited to 5 characters (instead of 6 characters).
Android	2.9	12.12.2024	12.06.2025	Provision of the POSTIDENT SDK as a Compiled Versio The "Place of Issue" field will no longer be displayed to users in the video chat method and thus will no longer be recorded (Video Chat) Support for SDK version 2.1 will be discontinued
Android	2.10	25.02.2025	25.08.2025	Video chat: Improved quality and stability of video connection New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
Android	2.11	25.04.2025	25.10.2025	Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs. Increase the resolution of the video stream to 1024x768px.
Android	2.12	05.06.2025	05.12.2025	The capture process for recognizing security holograms has been made more user-friendly (AutoID)
Android	2.13	24.07.2025	24.01.2026	Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK. Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated: RequiredDataMissing: Missing required data. CancellationByUser: Process canceled by the user. Document with inactive eID function: The ID does not have an active online identification function. Estimation report of each SDK module's impact in size (MB) on a host app. The APK-Size is the total size of the raw Android Package file after building the project, including compiled code, resources, assets and libraries. The Download-Size is the size users download from the PlayStore when installing the app. It is an estimate and depends on PlayStore optimizations and device specs. Please also note that the estimated sizes are calculated using official Google/Android tools, but the actual sizes may be smaller. Post-Ident module impact on app size:
Android	2.14	exp. cw 38 2025		Implementation of Google's requirement to support memory pages with 16 KB on 64-bit devices

Release 29.0:

Rollout of Release 29.0 is scheduled for 11.11.2025.

Release Notes 27.0 (08.07.2025) English

POSTIDENT System

Introduction of the new regulatory class Gambling

With this release, we are introducing the new regulatory class "Gambling," which meets the requirements of customers subject to the State Treaty on Gambling (GlüStV). The existing regulatory classes eIDAS, GwG, TKG, and Standard remain unaffected by this. Initially, the new class will allow the use of the methods POSTIDENT by AutoID and POSTIDENT by Online Identification Function (eID), as well as POSTIDENT by Post Office. Our documentation in the Standard Connect & Result API Guide 1 Start and in the Standard Connect & Result Guide 2 Result on our download page will be supplemented with information about the new class at the time of release

Support for Dark Mode Logos

Starting with Release 27.0, as announced in our communication on June 16, 2025, we will support business customer logos in dark mode design. If you have already stored one or more business customer logos in your configurations, we kindly ask you to provide our service team at serviceteam.postident@deutschepost.de with special dark mode versions

POSTIDENT by Online Identification Function (eID)

Introduction of New Substatus Reasons

As previously announced via separate communication on June 5, 2025, the status model at the level of substatus reasons has been expanded as follows:

Status	Substatus	Substatus reason	Change
230	65	654 Certificate has expired	NEW
	65	663 Document with inactive eID function	NEW

Test App: Simulation of eID with ID Photos

If the feature eID with ID photo upload is activated in the configuration used for simulating an eID identification in the POSTIDENT test app, ID photos are now also included in the results of the simulated identification.

POSTIDENT E- Signing

Replacement of SMS-TAN with PushTAN

In the signing process after video identification, the TANs for signing and re-entry will be transmitted via push notifications instead of SMS in the future. The TAN will be sent to the device with which the private customer identified themselves. This change will not take effect immediately with the rollout of Release 27.0, but only with the update of the mobile apps.

POSTIDENT Apps and SDK

Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK.
Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated:
- RequiredDataMissing: Missing required data.
- CancellationByUser: Process canceled by the user.
- Document with inactive eID function: The ID does not have an active online identification function.

Overview of current versions:

SDK	Version	Date of release	End of official support	New Features
iOS	2.9	12.12.2024	12.06.2025	Provision of the POSTIDENT SDK as a Compiled Version The "Place of Issue" field will no longer be displayed to users in the video chat method and thus will no longer be recorded (Video Chat) Improved support for the camera lenses of the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max Support for SDK version 2.1 will be discontinued
iOS	2.10	26.02.2025	26.08.2025	Video chat: Improved quality and stability of video connection New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
iOS	2.11			no release version
iOS	2.12	05.06.2025	05.12.2025	The capture process for recognizing security holograms has been made more user-friendly (AutoID) Support for iOS 15 will be discontinued (minimum iOS 16 required)
iOS	2.13	exp. cw 30 2025		Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK. Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated: RequiredDataMissing: Missing required data. CancellationByUser: Process canceled by the user. Document with inactive eID function: The ID does not have an active online identification function.
Android	2.8	02.10.2024	02.04.2025	Discontinuation of support for Android 8 Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN Resolution of errors
Android	2.8.1	16.10.2024	16.04.2025	Bugfix for AutoID for the case where a user wants to restart the SDK after the AutoID procedure has already been completed once
Android	2.9	12.12.2024	12.06.2025	Provision of the POSTIDENT SDK as a Compiled Versio The "Place of Issue" field will no longer be displayed to users in the video chat method and thus will no longer be recorded (Video Chat) Support for SDK version 2.1 will be discontinued
Android	2.10	25.02.2025	25.08.2025	Video chat: Improved quality and stability of video connection New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
Android	2.11	25.04.2025	25.10.2025	Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs. Increase the resolution of the video stream to 1024x768px.
Android	2.12	05.06.2025	05.12.2025	The capture process for recognizing security holograms has been made more user-friendly (AutoID) Estimation report of each SDK module's impact in size (MB) on a host app. The APK-Size is the total size of the raw Android Package file after building the project, including compiled code, resources, assets and libraries. The Download-Size is the size users download from the PlayStore when installing the app. It is an estimate and depends on PlayStore optimizations and device specs. Please also note that the estimated sizes are calculated using official Google/Android tools, but the actual sizes may be smaller. Post-Ident module impact on app size:
Android	2.13	exp. CW 30 2025		Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK. Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated: RequiredDataMissing: Missing required data. CancellationByUser: Process canceled by the user. Document with inactive eID function: The ID does not have an active online identification function. Estimation report of each SDK module's impact in size (MB) on a host app. The APK-Size is the total size of the raw Android Package file after building the project, including compiled code, resources, assets and libraries. The Download-Size is the size users download from the PlayStore when installing the app. It is an estimate and depends on PlayStore optimizations and device specs. Please also note that the estimated sizes are calculated using official Google/Android tools, but the actual sizes may be smaller. Post-Ident module impact on app size:

Release 28.0:

Rollout of Release 28.0 is scheduled for 02.09.2025.

Release Notes 26.0 (13.05.2025) English

POSTIDENT System

Extension of status model for ident configurations:

In Release 24.0, we replaced the previous lock feature for ident configurations with a lifecycle status. We have now supplemented this with an additional interim status. This allows for the retrieval of result data from existing, completed transactions until the storage period expires.

Users with the role "user management" see this in the information portal as a colored "stamp" that indicates the lifecycle status "inactive, retrieval possible" (see screenshot below). Signing configurations remain unchanged.

POSTIDENT by AutoID

Introduction of new substatus reason

In the course of the planned introduction of a new regulatory class, we are introducing a new substatus reason.

Status	Substatus	Substatus reason	Change
750	81	836 Document not accepted by regulation	NEW

POSTIDENT Delivery

Introduction of new substatus reason and adjustment of status text for existing substatus reason

As already announced via separate communication on 03.04.2025, the status model at the substatus reasons level was adjusted with patch 25.1.0 on 16.04.2025 as follows:

Status	Substatus	Substatus reason	Change
309	26	334 No final delivery tracking event (delivery timeout), no return shipment started until timeout	Text adjusted (clarification & unification of wording)
309	26	342 No final delivery tracking event, return shipment started	NEW

POSTIDENT Apps and SDK

AutoID:
- The capture process for recognizing security holograms on Android and iOS devices has been made more user-friendly.
Comprehensive:
- Support for iOS 15 will be discontinued. End users must have at least iOS 16.
Overview of current versions:

SDK	Version	Date of release	End of official support	New Features
iOS	2.8	02.10.2024	02.04.2025	Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN Resolution of errors
iOS	2.9	12.12.2024	12.06.2025	Provision of the POSTIDENT SDK as a Compiled Version The "Place of Issue" field will no longer be displayed to users in the video chat method and thus will no longer be recorded (Video Chat) Improved support for the camera lenses of the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max Support for SDK version 2.1 will be discontinued
iOS	2.10	26.02.2025	26.08.2025	Video chat: Improved quality and stability of video connection New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
iOS	2.11			no release version
iOS	2.12	est. CW 22 2025	est. CW 48 2025	The capture process for recognizing security holograms has been made more user-friendly (AutoID) Support for iOS 15 will be discontinued (minimum iOS 16 required)
Android	2.8	02.10.2024	02.04.2025	Discontinuation of support for Android 8 Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN Resolution of errors
Android	2.8.1	16.10.2024	16.04.2025	Bugfix for AutoID for the case where a user wants to restart the SDK after the AutoID procedure has already been completed once
Android	2.9	12.12.2024	12.06.2025	Provision of the POSTIDENT SDK as a Compiled Versio The "Place of Issue" field will no longer be displayed to users in the video chat method and thus will no longer be recorded (Video Chat) Support for SDK version 2.1 will be discontinued
Android	2.10	25.02.2025	25.08.2025	Video chat: Improved quality and stability of video connection New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
Android	2.11	25.04.2025	25.10.2025	Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs. Increase the resolution of the video stream to 1024x768px.
Android	2.12	exp. CW 22 2025	exp. CW 48 2025	The capture process for recognizing security holograms has been made more user-friendly (AutoID) Estimation report of each SDK module's impact in size (MB) on a host app. The APK-Size is the total size of the raw Android Package file after building the project, including compiled code, resources, assets and libraries. The Download-Size is the size users download from the PlayStore when installing the app. It is an estimate and depends on PlayStore optimizations and device specs. Please also note that the estimated sizes are calculated using official Google/Android tools, but the actual sizes may be smaller. Post-Ident module impact on app size:

Release 27.0:

Rollout of Release 27.0 is scheduled for 08.07.2025.

Release Notes 25.0 (18.03.2025) English

POSTIDENT System

UI Improvements Information Portal: Search with Multiple Transaction Numbers

The separate transaction search by transaction number introduced with Release 23.0 now allows for the comma-separated input of up to 10 transaction numbers, enabling simultaneous searches for multiple transactions based on their transaction numbers. Since the multiple search can find transactions from various billing numbers, the result list includes an additional column for the billing number.

Screenshot transaction search by transaction number: result list with additional column for billing number

POSTIDENT E-Signing

Extension of result data with re-entry information

The result data for a signature process, which can be retrieved via SCR-Signing or SFTP, will be extended to include information about the signer's re-entry during the signature process.

Specifically, it includes an indication of whether a signer aborted the signature process after a successful identification and then used the re-entry to the signing portal for the signature. Only re-entries between successful identification and signing are considered.

For this purpose, the result file will be extended by a new, additional field signer.usedReentryAfterIdentBeforeSigning of type boolean.

POSTIDENT Apps and SDK

Video chat
- Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs.
- Increase the resolution of the video stream to 1024x768px.

Overview of current versions:

SDK	Version	Date of release	End of official support	New features
iOS	2.4	07.02.2024	07.08.2024	POSTIDENT by AutoID Providing a SecondaryButton color definition for individual design customization POSTIDENT by video chat support of iPhone 15 Pro and 15 Pro Max camera lenses Discontinuation of iOS support for iOS 13 and 14
iOS	2.5	11.04.2024	11.10.2024	SDK in general: Permission query for the "photo library" has been expanded
iOS	2.6	06.06.2024	06.12.2024	With SDK v2.5 we meet Apple's requirements regarding the Privacy Manifest. Online Identification Function (eID) with ID photo upload New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card. Support for user languages French, Italian, Portuguese and Turkish Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish Hologram Animation (AutoID) Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
iOS	2.7	30.07.2024	30.01.2025	Optimization of hologram animation (AutoID) Displaying an optimized animation with a tilted identification document in the AutoID process (in step 2) Correction of the Whitelabel color definition for the "queue" notification (before connecting with the VideoIdent agent) Optimization of user guidance for positioning the ID card on an iPhone in POSTIDENT using the online ID function (eID)
iOS	2.8	02.10.2024	02.04.2025	Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN Resolution of errors
iOS	2.9	12.12.2024	12.06.2025	Provision of the POSTIDENT SDK as a Compiled Version The "Place of Issue" field will no longer be displayed to users in the video chat process and thus will no longer be recorded (Video Chat) Improved support for the camera lenses of the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max Support for SDK version 2.1 will be discontinued
iOS	2.10	26.02.2025	26.08.2025	Video chat: Improved quality and stability of video connection New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
iOS	2.11	exp. cw 14 2025		Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs. Increase the resolution of the video stream to 1024x768px.
Android	2.4	05.02.2024	05.08.2024	POSTIDENT by AutoID Providing a SecondaryButton color definition for individual design customization POSTIDENT by video chat Discontinuation of Android support for Android 5, 6 and 7
Android	2.4.1	14.02.2024	14.08.2024	Correction of an error in the handling of CallBackUrls when using the AutoID method
Android	2.5	11.04.2024	11.10.2024	Video chat: Correction of faulty behavior when the SDK crashes during a video chat and the speaker can no longer be activated correctly SDK in general: Correction of faulty behavior when the user rejects a permission request (on first query) Updating of the developer SDK README documentation
Android	2.6	06.06.2024	06.12.2024	Online Identification Function (eID) with ID photo upload New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card. Support for user languages French, Italian, Portuguese and Turkish Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish Hologram Animation (AutoID) Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
Android	2.7	25.07.2024	25.01.2025	Optimization of hologram animation (AutoID) Displaying an optimized animation with a tilted identification document in the AutoID process (in step 2)
Android	2.8	02.10.2024	02.04.2025	Discontinuation of support for Android 8 Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN Resolution of errors
Android	2.8.1	16.10.2024	16.04.2025	Bugfix for AutoID for the case where a user wants to restart the SDK after the AutoID procedure has already been completed once
Android	2.9	12.12.2024	12.06.2025	Provision of the POSTIDENT SDK as a Compiled Version The "Place of Issue" field will no longer be displayed to users in the video chat process and thus will no longer be recorded (Video Chat) Support for SDK version 2.1 will be discontinued
Android	2.10	25.02.2025	25.08.2025	Video chat: Improved quality and stability of video connection New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
Android	2.11	exp. cw 14 2025		Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs. Increase the resolution of the video stream to 1024x768px.

Release 26.0:

Rollout of Release 26.0 is scheduled for 13.05.2025.

Release Notes 24.0 (21.01.2025) English

POSTIDENT System

Introduction of individually storable user preferences for download options in the POSTIDENT information portal

As announced in the Release Notes for Release 23.0, we have added a new section for configuring individual preferences for the default setting of download options in the user settings area, in addition to the already existing settings for email notifications.

If a user configures this, it will be used as the default setting for downloads initiated in the Ident results or fraud suspicion reports (visibility depending on role) areas instead of the system default (only result PDF). However, the default setting can still be individually adjusted for each download in the respective download area.

Access via "Voreinstellung ändern" during download or through the user settings in the logged-in area:

Form to change the default setting:

Replacement of block feature for ident configurations (billing numbers) by status

Users of the information portal with the role of user management can view an overview of all configurations of the POSTIDENT business customer to which they belong in the configurations area. Previously, blocked configurations were marked by an icon and a light yellow row background.

From Release 24.0, the previous block feature for ident configurations will be replaced by a detailed lifecycle status of the configuration, which will be displayed as a colored "stamp" in traffic light logic in the table (see screenshot below). Signing configurations will continue to be displayed as before for the time being.

The lifecycle status allows for the controlled phase-out of configurations that are no longer needed in the future. For this purpose, a new sunset phase is introduced, during which no new cases can be created, but existing ones can still be processed.

Output of address supplement in the result PDF

If an address supplement was recorded as part of the identification, it will now also be output as part of the address in the result PDF.

POSTIDENT by AutoID

New status combination

750 incomplete / 81 Problem with document / 835 Document blocked by business customer

POSTIDENT by Video Chat

New status combinations

430 incomplete / 50 Problem with document / 500 Identification document blocked by business customer

430 incomplete / 51 Language problems / 510 Communication with user not possible due to language problems

430 incomplete / 51 Language problems / 511 Language of the user blocked by business customer

POSTIDENT by Online Identification Function (eID)

Simplification of status model

As announced in our communication of 02.10.2024 to business customers using the eID method, we have simplified the status model of the eID method in two steps. From Release 24.0, the following status combinations apply:

Status	Substatus	Substatus reason
230 incomplete
	65 Problem during eID phase	632 eID server internal error
		650 eID type unknown
		651 eID type not accepted or supported
		652 problem with attestation request
		653 certificate does not cover requested attribute set
	66 Problem with document	660 Document authenticity not verifiable (e.g. test ID card, chip corrupted)
		661 Document not supported
		662 Document expired
		592 ID card does not provide all of the required data
	64 Problem during custom step	640 Document image upload step cannot start
	97 Cancellation by user	973 Timeout at user
		974 Timeout in app because in background
		975 User cancelled eID attempt
	98 Cancellation for technical reasons	989 Other technical reason for cancellation
	99 Cancellation for other reasons	996 Ident/case already finished
	99 Cancellation for other reasons	998 Other reason for cancellation
205 declined	11 Fraud suspicion	122 Identification document blocked by authorities
205 declined	12 Operation valid time frame exceeded (case ID)	-
200 success	-	-

The documentation in the Standard Connect & Result Ident REST API Guide 2 Result on our download page will be updated accordingly with Release 24.0.

POSTIDENT Apps and SDK

Post office
- New Note for use in Germany: We have expanded the text to clarify that POSTIDENT by Post Office can only be used in offices of Deutsche Post. This helps to avoid misunderstandings (e.g., that users try to identify themselves in offices of foreign postal companies).
Video chat
- Improved quality and stability: By implementing new technology for video chat connections, there will be even fewer connection interruptions in video chats in the future.
SDK support
- Support for POSTIDENT SDK version 2.2 or older will be discontinued. The minimum supported SDK version is now 2.3.

Overview of current versions:

SDK	Version	Date of release	End of official support	New features
iOS	2.4	07.02.2024	07.08.2024	POSTIDENT by AutoID Providing a SecondaryButton color definition for individual design customization POSTIDENT by video chat support of iPhone 15 Pro and 15 Pro Max camera lenses Discontinuation of iOS support for iOS 13 and 14
iOS	2.5	11.04.2024	11.10.2024	SDK in general: Permission query for the "photo library" has been expanded
iOS	2.6	06.06.2024	06.12.2024	With SDK v2.5 we meet Apple's requirements regarding the Privacy Manifest. Online Identification Function (eID) with ID photo upload New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card. Support for user languages French, Italian, Portuguese and Turkish Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish Hologram Animation (AutoID) Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
iOS	2.7	30.07.2024	30.01.2025	Optimization of hologram animation (AutoID) Displaying an optimized animation with a tilted identification document in the AutoID process (in step 2) Correction of the Whitelabel color definition for the "queue" notification (before connecting with the VideoIdent agent) Optimization of user guidance for positioning the ID card on an iPhone in POSTIDENT using the online ID function (eID)
iOS	2.8	02.10.2024	02.04.2025	Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN Resolution of errors
iOS	2.9	12.12.2024	12.06.2025	Provision of the POSTIDENT SDK as a Compiled Version The "Place of Issue" field will no longer be displayed to users in the video chat process and thus will no longer be recorded (Video Chat) Improved support for the camera lenses of the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max Support for SDK version 2.1 will be discontinued
iOS	2.10	exp. cw KW 6 2025		Video chat: Improved quality and stability of video connection New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
Android	2.4	05.02.2024	05.08.2024	POSTIDENT by AutoID Providing a SecondaryButton color definition for individual design customization POSTIDENT by video chat Discontinuation of Android support for Android 5, 6 and 7
Android	2.4.1	14.02.2024	14.08.2024	Correction of an error in the handling of CallBackUrls when using the AutoID method
Android	2.5	11.04.2024	11.10.2024	Video chat: Correction of faulty behavior when the SDK crashes during a video chat and the speaker can no longer be activated correctly SDK in general: Correction of faulty behavior when the user rejects a permission request (on first query) Updating of the developer SDK README documentation
Android	2.6	06.06.2024	06.12.2024	Online Identification Function (eID) with ID photo upload New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card. Support for user languages French, Italian, Portuguese and Turkish Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish Hologram Animation (AutoID) Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
Android	2.7	25.07.2024	25.01.2025	Optimization of hologram animation (AutoID) Displaying an optimized animation with a tilted identification document in the AutoID process (in step 2)
Android	2.8	02.10.2024	02.04.2025	Discontinuation of support for Android 8 Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN Resolution of errors
Android	2.8.1	16.10.2024	16.04.2025	Bugfix for AutoID for the case where a user wants to restart the SDK after the AutoID procedure has already been completed once
Android	2.9	12.12.2024	12.06.2025	Provision of the POSTIDENT SDK as a Compiled Version The "Place of Issue" field will no longer be displayed to users in the video chat process and thus will no longer be recorded (Video Chat) Support for SDK version 2.1 will be discontinued
Android	2.10	exp. cw KW 6 2025		Video chat: Improved quality and stability of video connection New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post

Release 25.0:

Rollout of Release 25.0 is scheduled for March 18^th, 2025.

Are you looking for information on previous releases?

Release notes from previous years can be found here.

Postident Release Notes

Release Notes 2026

POSTIDENT System

POSTIDENT by video chat

POSTIDENT Apps and SDK

Android App

iOS App

Overview of current versions:

POSTIDENT System

POSTIDENT Apps and SDK

Android App

iOS App

Overview of current versions:

POSTIDENT System

POSTIDENT by AutoID

POSTIDENT by post office

POSTIDENT E-Signing

POSTIDENT Apps and SDK

POSTIDENT Android App

POSTIDENT iOS App

Overview of current versions:

POSTIDENT by post office

POSTIDENT Delivery

POSTIDENT Apps and SDK

Android App

POSTIDENT iOS App

Support for iOS versions

General Improvements

POSTIDENT via Online ID Function

POSTIDENT by post office

Overview of current versions:

POSTIDENT E-Signing

POSTIDENT Apps and SDK

POSTIDENT Delivery

POSTIDENT Apps and SDK

Release Notes 2025

POSTIDENT by Video Chat

POSTIDENT by Post Office

POSTIDENT Apps and SDK

POSTIDENT - iOS App

POSTIDENT - Android App

POSTIDENT System

POSTIDENT by Online Identification Function (eID)

POSTIDENT by Video chat

POSTIDENT Apps and SDK

POSTIDENT System

POSTIDENT by Online Identification Function (eID)

POSTIDENT E- Signing

POSTIDENT Apps and SDK

POSTIDENT System

POSTIDENT by AutoID

POSTIDENT Delivery

POSTIDENT Apps and SDK

POSTIDENT System

POSTIDENT E-Signing

POSTIDENT Apps and SDK

POSTIDENT System

POSTIDENT by AutoID

POSTIDENT by Video Chat

POSTIDENT by Online Identification Function (eID)

POSTIDENT Apps and SDK

Are you looking for information on previous releases?

POSTIDENT by Online Identification Function (eID)