Postident Release Notes

You can find the current technical documentation at: www.postident.de/handbuch

Release Notes 27.0 (08.07.2025) English

POSTIDENT System

  • Introduction of the new regulatory class Gambling

With this release, we are introducing the new regulatory class "Gambling," which meets the requirements of customers subject to the State Treaty on Gambling (GlüStV). The existing regulatory classes eIDAS, GwG, TKG, and Standard remain unaffected by this. Initially, the new class will allow the use of the methods POSTIDENT by AutoID and POSTIDENT by Online Identification Function (eID), as well as POSTIDENT by Post Office. Our documentation in the Standard Connect & Result API Guide 1 Start and in the Standard Connect & Result Guide 2 Result on our download page will be supplemented with information about the new class at the time of release

  • Support for Dark Mode Logos

Starting with Release 27.0, as announced in our communication on June 16, 2025, we will support business customer logos in dark mode design. If you have already stored one or more business customer logos in your configurations, we kindly ask you to provide our service team at serviceteam.postident@deutschepost.de with special dark mode versions

POSTIDENT by Online Identification Function (eID)

  • Introduction of New Substatus Reasons

As previously announced via separate communication on June 5, 2025, the status model at the level of substatus reasons has been expanded as follows: 

Status Substatus Substatus reason Change
230 65 654 Certificate has expired NEW
  65 663 Document with inactive eID function NEW
  • Test App: Simulation of eID with ID Photos

If the feature eID with ID photo upload is activated in the configuration used for simulating an eID identification in the POSTIDENT test app, ID photos are now also included in the results of the simulated identification. 

POSTIDENT E- Signing

  • Replacement of SMS-TAN with PushTAN 

In the signing process after video identification, the TANs for signing and re-entry will be transmitted via push notifications instead of SMS in the future. The TAN will be sent to the device with which the private customer identified themselves. This change will not take effect immediately with the rollout of Release 27.0, but only with the update of the mobile apps. 

POSTIDENT Apps and SDK

  • Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK.
  • Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated:
    • RequiredDataMissing: Missing required data.
    • CancellationByUser: Process canceled by the user.
    • Document with inactive eID function: The ID does not have an active online identification function.

  • Overview of current versions:

SDK

Version

 Date of release

End of official support

New Features
iOS 2.9 12.12.2024 12.06.2025
  • Provision of the POSTIDENT SDK as a Compiled Version
  • The "Place of Issue" field will no longer be displayed to users in the video chat method and thus will no longer be recorded (Video Chat)
  • Improved support for the camera lenses of the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max
  • Support for SDK version 2.1 will be discontinued
iOS 2.10 26.02.2025 26.08.2025
  • Video chat: Improved quality and stability of video connection
  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
iOS 2.11    
  • no release version
iOS 2.12 05.06.2025 05.12.2025
  • The capture process for recognizing security holograms has been made more user-friendly (AutoID)
  • Support for iOS 15 will be discontinued (minimum iOS 16 required)
iOS 2.13 exp. cw 30 2025  
  • Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK.
  • Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated:
    • RequiredDataMissing: Missing required data.
    • CancellationByUser: Process canceled by the user.
    • Document with inactive eID function: The ID does not have an active online identification function.
Android 2.8

02.10.2024

 02.04.2025
  • Discontinuation of support for Android 8
  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN
  • Resolution of errors
Android 2.8.1 16.10.2024 16.04.2025
  • Bugfix for AutoID for the case where a user wants to restart the SDK after the AutoID procedure has already been completed once
Android 2.9 12.12.2024 12.06.2025
  • Provision of the POSTIDENT SDK as a Compiled Versio
  • The "Place of Issue" field will no longer be displayed to users in the video chat method and thus will no longer be recorded (Video Chat)
  • Support for SDK version 2.1 will be discontinued
Android    2.10 25.02.2025 25.08.2025
  • Video chat: Improved quality and stability of video connection
  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
Android 2.11

25.04.2025

25.10.2025
  • Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs.
  • Increase the resolution of the video stream to 1024x768px.
Android 2.12 05.06.2025 05.12.2025
  • The capture process for recognizing security holograms has been made more user-friendly (AutoID)

Estimation report of each SDK module's impact in size (MB) on a host app.

The APK-Size is the total size of the raw Android Package file after building the project, including compiled code, resources, assets and libraries.    

The Download-Size is *the size users download from the PlayStore* when installing the app. It is an estimate and depends on PlayStore optimizations and device specs.        

Please also note that the estimated sizes are calculated using official Google/Android tools, but the actual sizes may be smaller.

Post-Ident module impact on app size:
Android 2.13 exp. CW 30 2025  
  • Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK.
  • Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated:
    • RequiredDataMissing: Missing required data.
    • CancellationByUser: Process canceled by the user.
    • Document with inactive eID function: The ID does not have an active online identification function.

Estimation report of each SDK module's impact in size (MB) on a host app.

The APK-Size is the total size of the raw Android Package file after building the project, including compiled code, resources, assets and libraries.    

The Download-Size is *the size users download from the PlayStore* when installing the app. It is an estimate and depends on PlayStore optimizations and device specs.        

Please also note that the estimated sizes are calculated using official Google/Android tools, but the actual sizes may be smaller.

Post-Ident module impact on app size:
         

Release 28.0:

Rollout of Release 28.0 is scheduled for 02.09.2025.

POSTIDENT System

  • Extension of status model for ident configurations:

In Release 24.0, we replaced the previous lock feature for ident configurations with a lifecycle status. We have now supplemented this with an additional interim status. This allows for the retrieval of result data from existing, completed transactions until the storage period expires.

Users with the role "user management" see this in the information portal as a colored "stamp" that indicates the lifecycle status "inactive, retrieval possible" (see screenshot below). Signing configurations remain unchanged.

POSTIDENT by AutoID

  • Introduction of new substatus reason

In the course of the planned introduction of a new regulatory class, we are introducing a new substatus reason.

Status Substatus Substatus reason Change
750 81 836 Document not accepted by regulation NEW

POSTIDENT Delivery

  • Introduction of new substatus reason and adjustment of status text for existing substatus reason

As already announced via separate communication on 03.04.2025, the status model at the substatus reasons level was adjusted with patch 25.1.0 on 16.04.2025 as follows:

Status Substatus Substatus reason Change
309 26 334 No final delivery tracking event (delivery timeout), no return shipment started until timeout Text adjusted (clarification & unification of wording)
342 No final delivery tracking event, return shipment started NEW

POSTIDENT Apps and SDK

  •  AutoID:
    • The capture process for recognizing security holograms on Android and iOS devices has been made more user-friendly.
  • Comprehensive:

    • Support for iOS 15 will be discontinued. End users must have at least iOS 16.

  • Overview of current versions:

SDK

Version

 Date of release

End of official support

New Features
iOS 2.8 02.10.2024 02.04.2025
  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN
  • Resolution of errors
iOS 2.9 12.12.2024 12.06.2025
  • Provision of the POSTIDENT SDK as a Compiled Version
  • The "Place of Issue" field will no longer be displayed to users in the video chat method and thus will no longer be recorded (Video Chat)
  • Improved support for the camera lenses of the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max
  • Support for SDK version 2.1 will be discontinued
iOS 2.10 26.02.2025 26.08.2025
  • Video chat: Improved quality and stability of video connection
  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
iOS 2.11    
  • no release version
iOS 2.12 est. CW 22 2025 est. CW 48 2025
  • The capture process for recognizing security holograms has been made more user-friendly (AutoID)
  • Support for iOS 15 will be discontinued (minimum iOS 16 required)
Android 2.8

02.10.2024

 02.04.2025
  • Discontinuation of support for Android 8
  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN
  • Resolution of errors
Android 2.8.1 16.10.2024 16.04.2025
  • Bugfix for AutoID for the case where a user wants to restart the SDK after the AutoID procedure has already been completed once
Android 2.9 12.12.2024 12.06.2025
  • Provision of the POSTIDENT SDK as a Compiled Versio
  • The "Place of Issue" field will no longer be displayed to users in the video chat method and thus will no longer be recorded (Video Chat)
  • Support for SDK version 2.1 will be discontinued
Android    2.10 25.02.2025 25.08.2025
  • Video chat: Improved quality and stability of video connection
  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
Android 2.11

25.04.2025

25.10.2025
  • Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs.
  • Increase the resolution of the video stream to 1024x768px.
Android 2.12 exp. CW 22 2025 exp. CW 48 2025
  • The capture process for recognizing security holograms has been made more user-friendly (AutoID)

Estimation report of each SDK module's impact in size (MB) on a host app.

The APK-Size is the total size of the raw Android Package file after building the project, including compiled code, resources, assets and libraries.    

The Download-Size is *the size users download from the PlayStore* when installing the app. It is an estimate and depends on PlayStore optimizations and device specs.        

Please also note that the estimated sizes are calculated using official Google/Android tools, but the actual sizes may be smaller.

Post-Ident module impact on app size:

Release 27.0:

Rollout of Release 27.0 is scheduled for 08.07.2025.

POSTIDENT System

  • UI Improvements Information Portal: Search with Multiple Transaction Numbers

The separate transaction search by transaction number introduced with Release 23.0 now allows for the comma-separated input of up to 10 transaction numbers, enabling simultaneous searches for multiple transactions based on their transaction numbers. Since the multiple search can find transactions from various billing numbers, the result list includes an additional column for the billing number.

Screenshot transaction search by transaction number: result list with additional column for billing number

POSTIDENT E-Signing

  • Extension of result data with re-entry information

The result data for a signature process, which can be retrieved via SCR-Signing or SFTP, will be extended to include information about the signer's re-entry during the signature process.

Specifically, it includes an indication of whether a signer aborted the signature process after a successful identification and then used the re-entry to the signing portal for the signature. Only re-entries between successful identification and signing are considered.

For this purpose, the result file will be extended by a new, additional field signer.usedReentryAfterIdentBeforeSigning of type boolean.

POSTIDENT Apps and SDK

  • Video chat
    • Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs.
    • Increase the resolution of the video stream to 1024x768px.
  • Overview of current versions:

SDK

Version

Date of release

End of official support

New features
iOS 2.4 07.02.2024 07.08.2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • support of iPhone 15 Pro and 15 Pro Max camera lenses
    • Discontinuation of iOS support for iOS 13 and 14
iOS 2.5 11.04.2024 11.10.2024
  • SDK in general:
    • Permission query for the "photo library" has been expanded
iOS 2.6 06.06.2024 06.12.2024

With SDK v2.5 we meet Apple's requirements regarding the Privacy Manifest.

  • Online Identification Function (eID) with ID photo upload
    • New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card.
  • Support for user languages French, Italian, Portuguese and Turkish
    • Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish
  • Hologram Animation (AutoID)
    • Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
iOS 2.7 30.07.2024 30.01.2025
  • Optimization of hologram animation (AutoID)
    • Displaying an optimized animation with a tilted identification document in the AutoID process (in step 2)
  • Correction of the Whitelabel color definition for the "queue" notification (before connecting with the VideoIdent agent)
  • Optimization of user guidance for positioning the ID card on an iPhone in POSTIDENT using the online ID function (eID)
iOS 2.8 02.10.2024 02.04.2025
  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN
  • Resolution of errors
iOS 2.9 12.12.2024 12.06.2025
  • Provision of the POSTIDENT SDK as a Compiled Version
  • The "Place of Issue" field will no longer be displayed to users in the video chat process and thus will no longer be recorded (Video Chat)
  • Improved support for the camera lenses of the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max
  • Support for SDK version 2.1 will be discontinued
iOS 2.10 26.02.2025 26.08.2025
  • Video chat: Improved quality and stability of video connection
  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
iOS 2.11 exp. cw 14 2025  
  • Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs.
  • Increase the resolution of the video stream to 1024x768px.
Android 2.4 05.02.2024 05.08.2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • Discontinuation of Android support for Android 5, 6 and 7
Android 2.4.1 14.02.2024 14.08.2024
  • Correction of an error in the handling of CallBackUrls when using the AutoID method
Android 2.5 11.04.2024 11.10.2024
  • Video chat:
    • Correction of faulty behavior when the SDK crashes during a video chat and the speaker can no longer be activated correctly
  • SDK in general:
    • Correction of faulty behavior when the user rejects a permission request (on first query)
    • Updating of the developer SDK README documentation
Android 2.6 06.06.2024 06.12.2024
  • Online Identification Function (eID) with ID photo upload
    • New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card.
  • Support for user languages French, Italian, Portuguese and Turkish
    • Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish
  • Hologram Animation (AutoID)
    • Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
Android 2.7 25.07.2024 25.01.2025
  • Optimization of hologram animation (AutoID)
    • Displaying an optimized animation with a tilted identification document in the AutoID process (in step 2)
Android 2.8 02.10.2024 02.04.2025
  • Discontinuation of support for Android 8 
  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN
  • Resolution of errors
Android 2.8.1 16.10.2024 16.04.2025
  • Bugfix for AutoID for the case where a user wants to restart the SDK after the AutoID procedure has already been completed once
Android 2.9 12.12.2024 12.06.2025
  • Provision of the POSTIDENT SDK as a Compiled Version
  • The "Place of Issue" field will no longer be displayed to users in the video chat process and thus will no longer be recorded (Video Chat) 
  • Support for SDK version 2.1 will be discontinued
Android 2.10 25.02.2025 25.08.2025
  • Video chat: Improved quality and stability of video connection
  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
Android 2.11 exp. cw 14 2025  
  • Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs.
  • Increase the resolution of the video stream to 1024x768px.

Release 26.0:

Rollout of Release 26.0 is scheduled for 13.05.2025.

POSTIDENT System

Introduction of individually storable user preferences for download options in the POSTIDENT information portal

As announced in the Release Notes for Release 23.0, we have added a new section for configuring individual preferences for the default setting of download options in the user settings area, in addition to the already existing settings for email notifications.

If a user configures this, it will be used as the default setting for downloads initiated in the Ident results or fraud suspicion reports (visibility depending on role) areas instead of the system default (only result PDF). However, the default setting can still be individually adjusted for each download in the respective download area.

Access via "Voreinstellung ändern" during download or through the user settings in the logged-in area:

Form to change the default setting:

Replacement of block feature for ident configurations (billing numbers) by status

Users of the information portal with the role of user management can view an overview of all configurations of the POSTIDENT business customer to which they belong in the configurations area. Previously, blocked configurations were marked by an icon and a light yellow row background.

From Release 24.0, the previous block feature for ident configurations will be replaced by a detailed lifecycle status of the configuration, which will be displayed as a colored "stamp" in traffic light logic in the table (see screenshot below). Signing configurations will continue to be displayed as before for the time being.

The lifecycle status allows for the controlled phase-out of configurations that are no longer needed in the future. For this purpose, a new sunset phase is introduced, during which no new cases can be created, but existing ones can still be processed.

Output of address supplement in the result PDF

If an address supplement was recorded as part of the identification, it will now also be output as part of the address in the result PDF.

POSTIDENT by AutoID

New status combination
750 incomplete / 81 Problem with document / 835 Document blocked by business customer

POSTIDENT by Video Chat

New status combinations
430 incomplete / 50 Problem with document / 500 Identification document blocked by business customer
430 incomplete / 51 Language problems / 510 Communication with user not possible due to language problems
430 incomplete / 51 Language problems / 511 Language of the user blocked by business customer

POSTIDENT by Online Identification Function (eID)

Simplification of status model

As announced in our communication of 02.10.2024 to business customers using the eID method, we have simplified the status model of the eID method in two steps. From Release 24.0, the following status combinations apply:

Status Substatus Substatus reason
230 incomplete
65 Problem during eID phase 632 eID server internal error
650 eID type unknown
651 eID type not accepted or supported
652 problem with attestation request
653 certificate does not cover requested attribute set
66 Problem with document 660 Document authenticity not verifiable (e.g. test ID card, chip corrupted)
661 Document not supported
662 Document expired
592 ID card does not provide all of the required data
64 Problem during custom step 640 Document image upload step cannot start
97 Cancellation by user 973 Timeout at user
974 Timeout in app because in background
975 User cancelled eID attempt
98 Cancellation for technical reasons 989 Other technical reason for cancellation 
99 Cancellation for other reasons 996 Ident/case already finished
998 Other reason for cancellation
205 declined 11 Fraud suspicion 122 Identification document blocked by authorities
12 Operation valid time frame exceeded (case ID) -
200 success - -

The documentation in the Standard Connect & Result Ident REST API Guide 2 Result will be updated accordingly with Release 24.0.

POSTIDENT Apps and SDK

  • Post office
    • New Note for use in Germany: We have expanded the text to clarify that POSTIDENT by Post Office can only be used in offices of Deutsche Post. This helps to avoid misunderstandings (e.g., that users try to identify themselves in offices of foreign postal companies).
  • Video chat
    • Improved quality and stability: By implementing new technology for video chat connections, there will be even fewer connection interruptions in video chats in the future.
  • SDK support
    • Support for POSTIDENT SDK version 2.2 or older will be discontinued. The minimum supported SDK version is now 2.3.
  • Overview of current versions:

SDK

Version

Date of release

End of official support

New features
iOS 2.4 07.02.2024 07.08.2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • support of iPhone 15 Pro and 15 Pro Max camera lenses
    • Discontinuation of iOS support for iOS 13 and 14
iOS 2.5 11.04.2024 11.10.2024
  • SDK in general:
    • Permission query for the "photo library" has been expanded
iOS 2.6 06.06.2024 06.12.2024

With SDK v2.5 we meet Apple's requirements regarding the Privacy Manifest.

  • Online Identification Function (eID) with ID photo upload
    • New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card.
  • Support for user languages French, Italian, Portuguese and Turkish
    • Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish
  • Hologram Animation (AutoID)
    • Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
iOS 2.7 30.07.2024 30.01.2025
  • Optimization of hologram animation (AutoID)
    • Displaying an optimized animation with a tilted identification document in the AutoID process (in step 2)
  • Correction of the Whitelabel color definition for the "queue" notification (before connecting with the VideoIdent agent)
  • Optimization of user guidance for positioning the ID card on an iPhone in POSTIDENT using the online ID function (eID)
iOS 2.8 02.10.2024 02.04.2025
  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN
  • Resolution of errors
iOS 2.9 12.12.2024 12.06.2025
  • Provision of the POSTIDENT SDK as a Compiled Version
  • The "Place of Issue" field will no longer be displayed to users in the video chat process and thus will no longer be recorded (Video Chat)
  • Improved support for the camera lenses of the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max
  • Support for SDK version 2.1 will be discontinued
iOS 2.10 exp. cw KW 6 2025  
  • Video chat: Improved quality and stability of video connection
  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
Android 2.4 05.02.2024 05.08.2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • Discontinuation of Android support for Android 5, 6 and 7
Android 2.4.1 14.02.2024 14.08.2024 Correction of an error in the handling of CallBackUrls when using the AutoID method
Android 2.5 11.04.2024 11.10.2024
  • Video chat:
    • Correction of faulty behavior when the SDK crashes during a video chat and the speaker can no longer be activated correctly
  • SDK in general:
    • Correction of faulty behavior when the user rejects a permission request (on first query)
    • Updating of the developer SDK README documentation
Android 2.6 06.06.2024 06.12.2024
  • Online Identification Function (eID) with ID photo upload
    • New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card.
  • Support for user languages French, Italian, Portuguese and Turkish
    • Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish
  • Hologram Animation (AutoID)
    • Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
Android 2.7 25.07.2024 25.01.2025
  • Optimization of hologram animation (AutoID)
    • Displaying an optimized animation with a tilted identification document in the AutoID process (in step 2)
Android 2.8 02.10.2024 02.04.2025
  • Discontinuation of support for Android 8 
  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN
  • Resolution of errors
Android 2.8.1 16.10.2024 16.04.2025
  • Bugfix for AutoID for the case where a user wants to restart the SDK after the AutoID procedure has already been completed once
Android 2.9 12.12.2024 12.06.2025
  • Provision of the POSTIDENT SDK as a Compiled Version
  • The "Place of Issue" field will no longer be displayed to users in the video chat process and thus will no longer be recorded (Video Chat) 
    • Support for SDK version 2.1 will be discontinued
Android 2.10 exp. cw KW 6 2025  
  • Video chat: Improved quality and stability of video connection
  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post

Release 25.0:

Rollout of Release 25.0 is scheduled for March 18th, 2025.

POSTIDENT System

Revision of Sections for Retrieving Identity Results and Fraud Suspicion Reports

To enhance user-friendliness, the sections for identity results (visible to users with the Portal Result Data role) and fraud suspicion reports (visible to users with the Portal Fraud Manager role) have been revised as follows:

  • Redesign of the Search Mask

The search mask for searching identity results has been redesigned as follows: 

 

1. Integration of Advanced Search Fields into the Main Mask with a More Compact Layout

Previously, several search fields were hidden in the default view of the search mask and could be displayed (and hidden again) via the "Advanced Search" button. This was done to keep the user interface clear. By using a two-column layout, the advanced search fields have now been integrated into the main mask, eliminating the need for an additional click to use these fields, making all search options immediately visible to the user.

2. Separation of the Search Mask into two search modes

Since a process number directly identifies a process, entering a process number alongside other search criteria makes no sense. The search mask has therefore been split into two search masks: a single-element search mask where you can start a search directly by entering a process number without additional search criteria, and a search mask where you can find the remaining search criteria. The latter is the default search mask displayed when accessing the identity results and fraud suspicion reports sections. You can switch between the two masks using the two newly introduced buttons: Process Search with Process Number and Process Search with Search Criteria.

3. Integration of approximate search as standard

Since Release 22.0, users can perform an approximate search (wildcard search) using a placeholder. With Release 23.0, the search for approximate matches of the entered search parameters becomes the standard behavior, without the need to enter placeholders. An exact search for precise matches of the search parameters is still possible by selecting the checkbox "Search Only Exact Results".
 
4. Replacement of the control element for selecting billing numbers (ClientIDs)

The control element previously used in the search mask to select one, several, or all billing numbers (ClientIDs) has been replaced with an alternative control element, which offers advantages for customers with a high number of different configurations. The billing numbers (ClientIDs) can now be selected via checkboxes in a dropdown menu. The complete list of billing numbers (ClientIDs) can be efficiently searched and restricted by entering the billing number, ClientID, or short name (or parts thereof). By default, all billing numbers (ClientIDs) are selected when the page loads.

  • Integration of download options into the Result List display

To maximize the space available for displaying search results under the search mask, the form elements for selecting download options have been moved to a pop-over control element, which can be toggled on and off via a click. By default, the option "Result PDF" is selected. If you wish to download identification data and/or image files and determine the format of the downloaded identification data, you can do so in the mentioned pop-over control element. We plan to introduce individual user preferences for download options with Release 24.0, allowing you to configure a default setting for download options that deviates from the system standard.

  • Introduction of filter criteria to restrict the Result List

From Release 23.0, the result list of the search can be further restricted using the filter criteria "Procedure", "Identity Status", and "Identity Substatus". By clicking "Reset Filters" or removing individual filter criteria, the result list can be expanded again.

POSTIDENT by AutoID

  • Addition of new Substatus Reason

With Release 23.0, we introduce the new substatus reason 124 "Digital manipulation". This appears in the combination 761 "declined" / 11 "Fraud suspicion" / 124 "Digital manipulation". The new substatus reason accounts for the ongoing examination of digital manipulations (e.g., deep fakes), which are now differentiated by the new substatus reason. The documentation in the Standard Connect & Result Ident REST API Guide 2 Result will be updated accordingly with Release 23.0.

  • Introduction of Notification Webhooks for Review Needs

With Release 23.0, we introduce the sending of webhooks for the identity statuses 710 and 720 (both "review pending"). If webhooks for statuses of the type "Notification" are configured for you, you will receive a webhook upon reaching statuses 710 or 720 from the release. The documentation in the Standard Connect & Result Ident REST API Guide 2 Result will be updated accordingly with Release 23.0.

POSTIDENT by Online Identification Function (eID)

  • New Substatuses and Substatus Reasons

As announced in our communication on 02.10.2024 to business customers using the eID procedure, we will simplify the status model of the eID procedure in two steps. In preparation for the actual simplification with Release 24.0, two new substatuses and six new substatus reasons will be introduced in the first step with Release 23.0:

Substatus  
65 Problem during eID Phase 230 incomplete / 65 Problem during eID Phase / 650 - 653
66 Problem with document 230 incomplete / 66 Problem with document / 660

 

Substatus Reason  
650 eID type unknown 230 incomplete / 65 Problem during eID Phase / 650 eID type unknown
651 eID type not accepted or supported 230 incomplete / 65 Problem during eID Phase / 651 eID type not accepted or supported
652 problem with attestation request 230 incomplete / 65 Problem during eID Phase / 652 problem with attestation request
653 certificate does not cover requested attribute set 230 incomplete / 65 Problem during eID Phase / 653 certificate does not cover requested attribute set
632 eID server internal error 230 incomplete / 63 eID Problem with eID server / 632 eID server internal error
660 Document authenticity not verifiable (e.g. test ID card, chip corrupted) 230 incomplete / 66 Problem with document / 660 Document authenticity not verifiable (e.g. test ID card, chip corrupted)

 

Additionally, the following substatus reasons are expected to become inactive from 11.12.24 due to a change on the part of a service provider:

  • 591 ID card with invalid certificate (e.g. test ID card)
  • 600 eCardAPI reports unknown error
  • 610 Error in eID Client
  • 611 Incomplete data from PIN or card
  • 612 Authentication failed
  • 613 PIN entered incorrectly too often
  • 614 PIN deactivated
  • 620 Error in communcation between eCard client and card reader
  • 621 Error in communication between eID client and card
  • 622 Fehler in Chip-Karte
  • 623 Card slipped / not readable / removed
  • 630 eID server not operational
  • 631 eID client cannot communicate with eID server

The documentation in the Standard Connect & Result Ident REST API Guide 2 Result will be updated accordingly with Release 23.0.

POSTIDENT Delivery

  • Introduction of new Substatus Reasons

With Release 23.0, we introduce the new substatus reasons 340 "Case declined due to return address data in digital provisioning by business customer that is not expected due to other configuration" and 341 "Delivery not possible: Recipient cannot be determined", which appear in the combinations 309 "declined" / 25 "Problem with digital provisioning (data quality)" / 340 "Case declined due to return address data in digital provisioning by business customer that is not expected due to other configuration" and 309 "declined" / 26 "Delivery of shipment not possible" / 341 "Delivery not possible: Recipient cannot be determined". The documentation in the Standard Connect & Result Ident REST API Guide 2 Result will be updated accordingly with Release 23.0.

Status 340 is set when a shipment-specific return address is provided in the request XML, even though the use of a central return address is configured for you. If you wish to switch from a central return address to shipment-specific return addresses, please contact the POSTIDENT service team to adjust your configuration.

POSTIDENT Apps and SDK

SDK:

  • The POSTIDENT SDK will additionally be provided as a compiled SDK version (iOS and Android). Business customers can thus integrate an SDK version without having to provide extended development effort.
    • The compiled SDK version does not allow insight into the provided code (the previous SDK can be used for this purpose)
    • The compiled SDK is specially equipped with enhanced security and hardening measures
    • Documentation for integrating the compiled SDK will be provided
  • Support for SDK version 2.1 will be discontinued

Video chat:

  • The "Place of Issue" field will no longer be displayed to users in the video chat process and thus will no longer be recorded.

Online Identification Function (eID) with Photo Upload:

  • To use the online identification function (eID) with photo upload, only the POSTIDENT apps can be used. Therefore, the option to use external card readers when the photo upload function is activated will be removed.

Comprehensive:

  • Improved support for the camera lenses of the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max
  • The new POSTIDENT app icon now offers a better view in dark mode and adjusts the icon colors to the user settings
  • Overview of current versions:

SDK

Version

Date of release

End of official support

New features
iOS 2.1 27.07.2023 27.01.2024
  • Support of the eID card for citizens of the EU and the EEA with POSTIDENT by online ID function (eID)
  • UX improvements
  • Videochat:
    • Optimization of connection quality
    • Improvement of image and video recordings
    • Improvement of performance and stability
iOS 2.2 09.10.2023 09.04.2024
  • Support of the user languages Spanish and Polish
    • If the user has set up the languages Spanish or Polish in the smartphone/tablet settings, the POSTIDENT app will adopt the selected language. If the user has not set up German, Spanish or Polish, the default language is English.
    • The support of the new languages Spanish and Polish only refers to the ident process in the app. E-mails and SMS will continue to be offered in German and English.
  • Improvement of user understanding
    • To explain the CAN (access number), the existing FAQ for the article "What is the CAN and what do I need it for?" will be added with Release 16.0. Specifically, the FAQ contains extended information on when to use the 6-digit access number on the front of the ID card.
  • UX adjustments when using an iPad (iOS)
  • Improved compatibility of older iPhones with a 720p front camera when using Fotoident
iOS 2.3 06.12.2023 06.06.2024
  •  POSTIDENT by online ID function
    • Adjustment of individual text elements for POSTIDENT by online ID function process due to the rebranding of “AusweisApp2” to the new name “AusweisApp”
  • POSTIDENT by video chat
    • In order to make it easier for the user to interact with the agent, a new page is integrated before the chat starts. This page contains tips for the user so that the agent can quickly and easily recognize the security features on the ID card.
iOS 2.4 07.02.2024 07.08.2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • support of iPhone 15 Pro and 15 Pro Max camera lenses
    • Discontinuation of iOS support for iOS 13 and 14
iOS 2.5 11.04.2024 11.10.2024
  • SDK in general:
    • Permission query for the "photo library" has been expanded
iOS 2.6 06.06.2024 06.12.2024

With SDK v2.5 we meet Apple's requirements regarding the Privacy Manifest.

  • Online Identification Function (eID) with ID photo upload
    • New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card.
  • Support for user languages French, Italian, Portuguese and Turkish
    • Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish
  • Hologram Animation (AutoID)
    • Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
iOS 2.7 30.07.2024 30.01.2025
  • Optimization of hologram animation (AutoID)
    • Displaying an optimized animation with a tilted identification document in the AutoID process (in step 2)
  • Correction of the Whitelabel color definition for the "queue" notification (before connecting with the VideoIdent agent)
  • Optimization of user guidance for positioning the ID card on an iPhone in POSTIDENT using the online ID function (eID)
iOS 2.8 02.10.2024 02.04.2025
  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN
  • Resolution of errors
iOS 2.9 exp. CW 48 2024  
  • Provision of the POSTIDENT SDK as a Compiled Version
  • The "Place of Issue" field will no longer be displayed to users in the video chat process and thus will no longer be recorded (Video Chat)
  • Improved support for the camera lenses of the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max
  • Support for SDK version 2.1 will be discontinued
Android 2.0 23.06.2023 23.12.2023
  • Replacement of the previous video interface for POSTIDENT by video chat
    • Replacement of the previous "IceLink" video interface with a WebRTC interface developed in-house
    • Ensuring the future performance and stability of the iOS framework
    • Further improvements of the video chat connectivity quality
  • Correct selection of the camera on PRO models
    • Support of the electronic residence permit with POSTIDENT by online ID function (eID) for GwG and eIDAS identifications
Android 2.1 27.07.2023 27.01.2024
  • Support of the eID card for citizens of the EU and the EEA with POSTIDENT by online ID function (eID)
  • UX improvements
  • Videochat:
    • Optimization of connection quality
    • Improvement of image and video recordings
    • Improvement of performance and stability
Android 2.2 09.10.2023 09.04.2024
  • Support of the user languages Spanish and Polish
    • If the user has set up the languages Spanish or Polish in the smartphone/tablet settings, the POSTIDENT app will adopt the selected language. If the user has not set up German, Spanish or Polish, the default language is English.
    • The support of the new languages Spanish and Polish only refers to the ident process in the app. E-mails and SMS will continue to be offered in German and English.
  • Improvement of user understanding
    • To explain the CAN (access number), the existing FAQ for the article "What is the CAN and what do I need it for?" will be added with Release 16.0. Specifically, the FAQ contains extended information on when to use the 6-digit access number on the front of the ID card.
Android 2.3 07.12.2023 07.06.2024
  • POSTIDENT by online ID function
    • Adjustment of individual text elements for POSTIDENT by online ID function process due to the rebranding of “AusweisApp2” to the new name “AusweisApp”
  • POSTIDENT by video chat
    • In order to make it easier for the user to interact with the agent, a new page is integrated before the chat starts. This page contains tips for the user so that the agent can quickly and easily recognize the security features on the ID card.
Android 2.4 05.02.2024 05.08.2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • Discontinuation of Android support for Android 5, 6 and 7
Android 2.4.1 14.02.2024 14.08.2024 Correction of an error in the handling of CallBackUrls when using the AutoID method
Android 2.5 11.04.2024 11.10.2024
  • Video chat:
    • Correction of faulty behavior when the SDK crashes during a video chat and the speaker can no longer be activated correctly
  • SDK in general:
    • Correction of faulty behavior when the user rejects a permission request (on first query)
    • Updating of the developer SDK README documentation
Android 2.6 06.06.2024 06.12.2024
  • Online Identification Function (eID) with ID photo upload
    • New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card.
  • Support for user languages French, Italian, Portuguese and Turkish
    • Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish
  • Hologram Animation (AutoID)
    • Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
Android 2.7 25.07.2024 25.01.2025
  • Optimization of hologram animation (AutoID)
    • Displaying an optimized animation with a tilted identification document in the AutoID process (in step 2)
Android 2.8 02.10.2024 02.04.2025
  • Discontinuation of support for Android 8 
  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN
  • Resolution of errors
Android 2.8.1 16.10.2024 16.04.2025
  • Bugfix for AutoID for the case where a user wants to restart the SDK after the AutoID procedure has already been completed once
Android 2.9 exp. cw 48 2024  
  • Provision of the POSTIDENT SDK as a Compiled Version
  • The "Place of Issue" field will no longer be displayed to users in the video chat process and thus will no longer be recorded (Video Chat) 
  • Support for SDK version 2.1 will be discontinued

Release 24.0:
Rollout of Release 24.0 is scheduled for January 21st, 2025.

 

POSTIDENT by Online Identification Function (eID)

  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN.

POSTIDENT E-Signing

  • Starting from Release 22.0, the SCR-Signing API will also provide information about the identification method used by each signer. This information will be provided in the "identificationMethod" field after the signer has been identified. Possible values are "video" and "eid".

POSTIDENT Apps and SDK

  • Discontinuation of support for Android 8 (Minimum Android version 9)
  • Overview of current versions:

SDK

Version

Date of release

End of official support

New features
iOS 2.4 07.02.2024 07.08.2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • support of iPhone 15 Pro and 15 Pro Max camera lenses
    • Discontinuation of iOS support for iOS 13 and 14
iOS 2.5 11.04.2024 11.10.2024
  • SDK in general:
    • Permission query for the "photo library" has been expanded
iOS 2.6 06.06.2024 06.12.2024

With SDK v2.5 we meet Apple's requirements regarding the Privacy Manifest.

  • Online Identification Function (eID) with ID photo upload
    • New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card.
  • Support for user languages French, Italian, Portuguese and Turkish
    • Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish
  • Hologram Animation (AutoID)
    • Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
iOS 2.7 30.07.2024 30.01.2025
  • Optimization of hologram animation (AutoID)
    • Displaying an optimized animation with a tilted identification document in the AutoID process (in step 2)
  • Correction of the Whitelabel color definition for the "queue" notification (before connecting with the VideoIdent agent)
  • Optimization of user guidance for positioning the ID card on an iPhone in POSTIDENT using the online ID function (eID)
iOS 2.8 exp cw 38 2024  
  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN
    Resolution of errors
Android 2.4 05.02.2024 05.08.2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • Discontinuation of Android support for Android 5, 6 and 7
Android 2.4.1 14.02.2024 14.08.2024 Correction of an error in the handling of CallBackUrls when using the AutoID method
Android 2.5 11.04.2024 11.10.2024
  • Video chat:
    • Correction of faulty behavior when the SDK crashes during a video chat and the speaker can no longer be activated correctly
  • SDK in general:
    • Correction of faulty behavior when the user rejects a permission request (on first query)
    • Updating of the developer SDK README documentation
Android 2.6 06.06.2024 06.12.2024
  • Online Identification Function (eID) with ID photo upload
    • New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card.
  • Support for user languages French, Italian, Portuguese and Turkish
    • Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish
  • Hologram Animation (AutoID)
    • Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
Android 2.7 25.07.2024 25.01.2025
  • Optimization of hologram animation (AutoID)
    • Displaying an optimized animation with a tilted identification document in the AutoID process (in step 2)
Android 2.8 exp. cw 38 2024  
  • Discontinuation of support for Android 8
  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN
  • Resolution of errors

Release 23.0:

Rollout of Release 23.0 is scheduled for November 12th, 2024.

 

POSTIDENT Systems

  • Incoming Encryption SCR Interface
    Data in the request body can be optionally encrypted using symmetric encryption through PBES2 for requests to the POSTIDENT Standard Connect and Result (SCR) interface starting from Release 21.0. More detailed information on encryption usage will be added with the rollout of Release 21.0 in the Standard Connect & Result Ident REST API Guide 3 Encryption on our download page.
  • By decoupling the includeResultPdf parameter from the includeBinaryData parameter in SCR, the data for result PDFs can be retrieved without identification images
    Through the endpoints GET /{clientId}/cases/{caseId} and GET /{clientId}/cases/{caseId}/full, the result data for individual processes can be retrieved in the POSTIDENT Standard Connect and Result (SCR) interface. The includeBinaryData and includeResultPdf parameters can be used to control whether the BASE64-encoded binary data of images and the result PDF should be included in the response. Previously, both includeBinaryData = true and includeResultPdf = true had to be set in order for the binary data of the result PDF to be delivered. With the rollout of Release 21.0, the behavior of the includeResultPdf parameter changes so that the binary data of the result PDF is included in the response regardless of the value of the includeBinaryData parameter, when the includeResultPdf parameter is set to true.

    This means:
    • Set the includeBinaryData attribute to true if you want to receive images.
    • Set the includeResultPdf attribute to true if you want to receive the result PDF.

You do not need to make any changes to your previous calls.

  • Blocking/Reactivating accounts by users with the role "User Management" in the information portal

    Users of the POSTIDENT Information Portal with the User Management role will have the ability to deactivate or reactivate user and system accounts using a button starting from the rollout of Release 21.0.

    To do this, select the corresponding account in the User Management section (visible only to users with the User Management role) (locked accounts are marked with a red "Ban Icon").

In the detailed view of the account, the status of the account is displayed in the "Benutzer-Accounts" or "System-Accounts" section (Deactivated: Yes/No). Next to it, depending on the current status, there is a button to deactivate or activate the account.

Account active (not deactivated) and deactivatable by clicking on the yellow button:

Account deactivated and activatable by clicking on the yellow button:

POSTIDENT by Online Identification Function (eID)

  • Simplified process of optional feature "ID document image upload" for class GwG (via app)
    The "Continue without taking a photo" button is no longer available when starting the ID photo upload.

POSTIDENT via Video chat

  • New substatus reason
    The substatus reason "996 Ident/Process already completed.", which has been used for the eID process since Release 19.0, will also be used for the Video process starting from the rollout of Release 21.0, appearing in the combination "430 Incomplete / 99 Termination for other reasons / 996 Ident/Process already completed."

POSTIDENT E-Signing

  • E-Signing now available around the clock with "Online ID Function"
  • Users have the option to perform their identification, which is necessary for an electronic signature (QES), additionally using the online ID function (eID). The option to use video identification for identification remains available.

    Note: For the use of this feature, please contact the POSTIDENT serviceteam at serviceteam.postident@deutschepost.de.

POSTIDENT Delivery

  • Introduction of optional recipient email address field for shipment notification to the recipient
    Starting from the rollout of Release 21.0, in the delivery process, the recipient's email address can be provided as an optional field for each shipment (IdentityData.ContactData.EmailAddress in DeliveryRequest - for more detailed information, please refer to the SFTP XML Delivery Start API Guide and the schema definition (XSD) for Postident Delivery Data Provision in XML format on our download page; both documents will be updated with the release). If an email address is provided, it will be used to notify the recipient about the shipment through DHL Paketankündigung. The notification increases the likelihood of the recipient being present during the delivery attempt, resulting in successful delivery. If no email address is provided, the recipient (as before) will only receive a notification if they are a registered DHL Paket customer.

    Important notes:
    • According to Art. 4 No. 11 GDPR, you must obtain the recipient's consent to forward their email address to DHL Group (Deutsche Post AG). The email address will be used to send the recipient a DHL shipment notification.
    • We allow the transfer of email addresses from the spectrum possible according to RFC 5322 and RFC 5321, i.e., with up to 254 characters, so that requests containing very long email addresses for individual shipments are not rejected with an error. However, due to restrictions of DHL Paketankündigung, only email addresses with a length of up to 80 characters are used for sending a DHL shipment notification. Email addresses with a length >80 and <254 will be ignored.

POSTIDENT Apps and SDK

  • Optimization of user guidance for positioning the ID card on an iPhone in POSTIDENT using the online ID function (eID)
    iPhone users will see a new graphic in the future to hold the ID card in the correct position on an iPhone and then read it via NFC.
  • Overview of current versions:

SDK

Version

Date of release

End of official support

New features
iOS 2.1 27.07.2023 27.01.2024
  • Support of the eID card for citizens of the EU and the EEA with POSTIDENT by online ID function (eID)
  • UX improvements
  • Videochat:
    • Optimization of connection quality
    • Improvement of image and video recordings
    • Improvement of performance and stability
iOS 2.2 09.10.2023 09.04.2024
  • Support of the user languages Spanish and Polish
    • If the user has set up the languages Spanish or Polish in the smartphone/tablet settings, the POSTIDENT app will adopt the selected language. If the user has not set up German, Spanish or Polish, the default language is English.
    • The support of the new languages Spanish and Polish only refers to the ident process in the app. E-mails and SMS will continue to be offered in German and English.
  • Improvement of user understanding
    • To explain the CAN (access number), the existing FAQ for the article "What is the CAN and what do I need it for?" will be added with Release 16.0. Specifically, the FAQ contains extended information on when to use the 6-digit access number on the front of the ID card.
  • UX adjustments when using an iPad (iOS)
  • Improved compatibility of older iPhones with a 720p front camera when using Fotoident
iOS 2.3 06.12.2023 06.06.2024
  •  POSTIDENT by online ID function
    • Adjustment of individual text elements for POSTIDENT by online ID function process due to the rebranding of “AusweisApp2” to the new name “AusweisApp”
  • POSTIDENT by video chat
    • In order to make it easier for the user to interact with the agent, a new page is integrated before the chat starts. This page contains tips for the user so that the agent can quickly and easily recognize the security features on the ID card.
iOS 2.4 07.02.2024 07.08.2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • support of iPhone 15 Pro and 15 Pro Max camera lenses
    • Discontinuation of iOS support for iOS 13 and 14
iOS 2.5 11.04.2024 11.10.2024
  • SDK in general:
    • Permission query for the "photo library" has been expanded
iOS 2.6 06.06.2024 06.12.2024

With SDK v2.5 we meet Apple's requirements regarding the Privacy Manifest.

  • Online Identification Function (eID) with ID photo upload
    • New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card.
  • Support for user languages French, Italian, Portuguese and Turkish
    • Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish
  • Hologram Animation (AutoID)
    • Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
iOS 2.7 exp. CW 30 2024  
  • Optimization of hologram animation (AutoID)
    • Displaying an optimized animation with a tilted identification document in the AutoID process (in step 2)
  • Correction of the Whitelabel color definition for the "queue" notification (before connecting with the VideoIdent agent)
  • Optimization of user guidance for positioning the ID card on an iPhone in POSTIDENT using the online ID function (eID)
Android 2.1 27.07.2023 27.01.2024
  • Support of the eID card for citizens of the EU and the EEA with POSTIDENT by online ID function (eID)
  • UX improvements
  • Videochat:
    • Optimization of connection quality
    • Improvement of image and video recordings
    • Improvement of performance and stability
Android 2.2 09.10.2023 09.04.2024
  • Support of the user languages Spanish and Polish
    • If the user has set up the languages Spanish or Polish in the smartphone/tablet settings, the POSTIDENT app will adopt the selected language. If the user has not set up German, Spanish or Polish, the default language is English.
    • The support of the new languages Spanish and Polish only refers to the ident process in the app. E-mails and SMS will continue to be offered in German and English.
  • Improvement of user understanding
    • To explain the CAN (access number), the existing FAQ for the article "What is the CAN and what do I need it for?" will be added with Release 16.0. Specifically, the FAQ contains extended information on when to use the 6-digit access number on the front of the ID card.
Android 2.3 07.12.2023 07.06.2024
  • POSTIDENT by online ID function
    • Adjustment of individual text elements for POSTIDENT by online ID function process due to the rebranding of “AusweisApp2” to the new name “AusweisApp”
  • POSTIDENT by video chat
    • In order to make it easier for the user to interact with the agent, a new page is integrated before the chat starts. This page contains tips for the user so that the agent can quickly and easily recognize the security features on the ID card.
Android 2.4 05.02.2024 05.08.2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • Discontinuation of Android support for Android 5, 6 and 7
Android 2.4.1 14.02.2024 14.08.2024 Correction of an error in the handling of CallBackUrls when using the AutoID method
Android 2.5 11.04.2024 11.10.2024
  • Video chat:
    • Correction of faulty behavior when the SDK crashes during a video chat and the speaker can no longer be activated correctly
  • SDK in general:
    • Correction of faulty behavior when the user rejects a permission request (on first query)
    • Updating of the developer SDK README documentation
Android 2.6 06.06.2024 06.12.2024
  • Online Identification Function (eID) with ID photo upload
    • New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card.
  • Support for user languages French, Italian, Portuguese and Turkish
    • Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish
  • Hologram Animation (AutoID)
    • Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
Android 2.7 exp. cw 30 2024  
  • Optimization of hologram animation (AutoID)
    • Displaying an optimized animation with a tilted identification document in the AutoID process (in step 2)

Release 22.0:
Rollout of Release 22.0 is scheduled for September 3, 2024.

 

POSTIDENT by AutoID

  • Expansion of supported IDs
    As of Release 20.0, the method AutoID will additionally support IDs from the following 29 countries: Algeria, Argentina, Bolivia, Brazil, Cape Verde, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, Egypt, Ethiopia, Ghana, Kenya, Libya, Mauritius, Mexico, Morocco, Namibia, Nigeria, Panama, Paraguay, Peru, Senegal, South Africa, Tanzania, United Republic of, Tunisia, Uruguay. Canadian residence permits and the Hong Kong passport (China) were also included.
    The list of all currently accepted IDs can be found at www.postident.de/download in the "Manuals / Release Notes" section - this will be supplemented with the added IDs for Release 20.0.
  • Hologram Animation
    As part of the AutoID identification, an animation with a tilted ID document has been added, to clarify to the user, how the ID document should be tilted. This is intended to increase understanding among users and thus contribute to an improved success rate.

POSTIDENT by Online Identification Function (eID)

  • Online Identification Function (eID) with ID document image upload for class GwG (via app)
    The new feature "ID document image upload" for the method POSTIDENT by Online Identification Function (eID) can be optionally configured with Release 20.0 for the regulatory class GwG. As a result, the user is asked in an additional process step via app, to take pictures of both sides of the ID document used. If the feature is activated and pictures are taken, these will be delivered in the result PDF and as an image file. In the associated JSON, the metadata of the images are delivered as records, similar to the other ident methods.

    IMPORTANT NOTES:
    • For the identification result, only the online identification function is decisive. Even with the feature activated, the absence of ID document images does not lead to a rejection of the identification.
    • No post-processing is done for the images
    • Please contact the POSTIDENT service team serviceteam.postident@deutschepost.de to use the feature

POSTIDENT by Video chat

  • Indication of service center in the result JSON for class GwG
    So far, in the method video for the regulatory class GwG, the POSTIDENT service center, where the identification was performed, was not included in the result JSON. With Release 20.0, the POSTIDENT service center will also be indicated for this regulatory class. It is part of the JSON object additionalDataVideo as identificationServiceCenter. This change was announced to customers, who are subject to the Anti-Money Laundering Act and had at least one active configuration with the method video on 19.01.2024 (other regulatory classes remain unaffected by the change). The format of the field values can be taken from the SCR API Guide 2 - Result.

POSTIDENT Apps and SDK

  • Online Identification Function (eID) with ID document image upload
    Enclosed you will find screenshots for the iOS app for the new feature:
eID reading process

Method
selection

Method
description

ID data
to be read

Input of
6-digit PIN

Scan process
of the eID

Process "eID with ID document image upload"

Entry page
photo

Customer
notice

Preparation of
doc image upload

Capturing
front side

Capturing
back side

Confirmation
page

  • Support of the languages French, Italian, Portuguese and Turkish in the POSTIDENT frontend
    There is an extension of language support for the apps (iOS/Android) to include the languages French, Italian, Portuguese and Turkish. So far, the languages German, English, Polish and Spanish have already been supported. If the user has chosen the languages French, Italian, Portuguese or Turkish in the smartphone/tablet settings, the POSTIDENT app will adopt the chosen language. If the user has set a language which the POSTIDENT app does not support, the default language English will be used. The support of the new languages only refers to the identification process in the app. Emails and SMS will continue to be offered in German and English.
  • Overview of current versions:

SDK

Version

Date of release

End of official support

New features
iOS 2.1 27.07.2023 27.01.2024
  • Support of the eID card for citizens of the EU and the EEA with POSTIDENT by online ID function (eID)
  • UX improvements
  • Videochat:
    • Optimization of connection quality
    • Improvement of image and video recordings
    • Improvement of performance and stability
iOS 2.2 09.10.2023 09.04.2024
  • Support of the user languages Spanish and Polish
    • If the user has set up the languages Spanish or Polish in the smartphone/tablet settings, the POSTIDENT app will adopt the selected language. If the user has not set up German, Spanish or Polish, the default language is English.
    • The support of the new languages Spanish and Polish only refers to the ident process in the app. E-mails and SMS will continue to be offered in German and English.
  • Improvement of user understanding
    • To explain the CAN (access number), the existing FAQ for the article "What is the CAN and what do I need it for?" will be added with Release 16.0. Specifically, the FAQ contains extended information on when to use the 6-digit access number on the front of the ID card.
  • UX adjustments when using an iPad (iOS)
  • Improved compatibility of older iPhones with a 720p front camera when using Fotoident
iOS 2.3 06.12.2023 06.06.2024
  •  POSTIDENT by online ID function
    • Adjustment of individual text elements for POSTIDENT by online ID function process due to the rebranding of “AusweisApp2” to the new name “AusweisApp”
  • POSTIDENT by video chat
    • In order to make it easier for the user to interact with the agent, a new page is integrated before the chat starts. This page contains tips for the user so that the agent can quickly and easily recognize the security features on the ID card.
iOS 2.4 07.02.2024 07.08.2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • support of iPhone 15 Pro and 15 Pro Max camera lenses
    • Discontinuation of iOS support for iOS 13 and 14
iOS 2.5 11.04.2024 11.10.2024
  • SDK in general:
    • Permission query for the "photo library" has been expanded
iOS 2.6 exp. CW 22 2024  

With SDK v2.5 we meet Apple's requirements regarding the Privacy Manifest.

  • Online Identification Function (eID) with ID photo upload
    • New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card.
  • Support for user languages French, Italian, Portuguese and Turkish
    • Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish
  • Hologram Animation (AutoID)
    • Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
Android 2.1 27.07.2023 27.01.2024
  • Support of the eID card for citizens of the EU and the EEA with POSTIDENT by online ID function (eID)
  • UX improvements
  • Videochat:
    • Optimization of connection quality
    • Improvement of image and video recordings
    • Improvement of performance and stability
Android 2.2 09.10.2023 09.04.2024
  • Support of the user languages Spanish and Polish
    • If the user has set up the languages Spanish or Polish in the smartphone/tablet settings, the POSTIDENT app will adopt the selected language. If the user has not set up German, Spanish or Polish, the default language is English.
    • The support of the new languages Spanish and Polish only refers to the ident process in the app. E-mails and SMS will continue to be offered in German and English.
  • Improvement of user understanding
    • To explain the CAN (access number), the existing FAQ for the article "What is the CAN and what do I need it for?" will be added with Release 16.0. Specifically, the FAQ contains extended information on when to use the 6-digit access number on the front of the ID card.
Android 2.3 07.12.2023 07.06.2024
  • POSTIDENT by online ID function
    • Adjustment of individual text elements for POSTIDENT by online ID function process due to the rebranding of “AusweisApp2” to the new name “AusweisApp”
  • POSTIDENT by video chat
    • In order to make it easier for the user to interact with the agent, a new page is integrated before the chat starts. This page contains tips for the user so that the agent can quickly and easily recognize the security features on the ID card.
Android 2.4 05.02.2024 05.08.2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • Discontinuation of Android support for Android 5, 6 and 7
Android 2.4.1 14.02.2024 14.08.2024 Correction of an error in the handling of CallBackUrls when using the AutoID method
Android 2.5 11.04.2024 11.10.2024
  • Video chat:
    • Correction of faulty behavior when the SDK crashes during a video chat and the speaker can no longer be activated correctly
  • SDK in general:
    • Correction of faulty behavior when the user rejects a permission request (on first query)
    • Updating of the developer SDK README documentation
Android 2.6 exp. cw 22 2024  
  • Online Identification Function (eID) with ID photo upload
    • New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card.
  • Support for user languages French, Italian, Portuguese and Turkish
    • Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish
  • Hologram Animation (AutoID)
    • Display of an animation with a tilted ID document in the AutoID procedure (in step 2)

POSTIDENT System ITU

  • POSTIDENT TestApp on Integration and Test Environment (ITU)
    The POSTIDENT TestApp available on the Integration and Test Environment (ITU) now offers the possibility to generate ident cases directly via the user interface of the TestApp.
    The alternative possibility to simulate identifications for existing cases previously generated via SCR / EasyConnect, as before, remains.
    By default, the TestApp is loaded in "Existierenden Vorgang suchen" mode. The search mask corresponds to the previous search mask. By clicking on "Neuen Vorgang erzeugen", you can now switch to another mask that allows you to create a new ident case. First, a specific billing number (ClientID) must be selected. The mask then shows which ident methods are configured in the respective billing number (ClientID) and can therefore be simulated with a ident case generated in it.

Release 21.0:
Rollout of Release 21.0 is scheduled for July 9, 2024.

 

POSTIDENT System

  • Discontinuation of result format XML
    As previously announced, the XML result format will be finally discontinued with release 19.0, leaving the JSON and CSV result formats (we recommend using the JSON result format - among other things, due to a limited dataset with CSV). There are no active customer configurations for provision in XML format via sFTP already. After the rollout of this release, a download of the XML format via the POSTIDENT Information Portal is no longer possible.

  • Increase in the minimum length of passwords for user accounts to 15 characters
    The minimum length of passwords for user accounts will be increased from currently 12 to 15 characters. The new password policy applies to all passwords that are newly assigned from release 19.0 onwards, i.e. existing passwords do not have to be changed immediately. Passwords for new accounts or changed passwords (e.g. due to expiry after 90 days) must, however, meet the new minimum length of 15 characters.

  • Notification of imminent deactivation of a user and system account
    Since release 17.0, for security reasons, user accounts are deactivated after 120 days of inactivity and system accounts after 180 days of inactivity. New with release 19.0 is that such accounts are informed by email 21 days before deactivation and are requested to log in to the respective POSTIDENT system.

  • Email notifications about new identification results in the POSTIDENT Information Portal
    Users of the POSTIDENT Information Portal can optionally receive email notifications with the number of completed identifications for their assigned billing numbers (ClientIDs). The feature allows the user to configure the email notifications themselves in the Information Portal. The corresponding configuration can be found under the menu item "Einstellungen", which can be reached by clicking on the username at the top right. By default, the feature is deactivated for all users, so no unwanted email notifications are sent. If the feature is activated by the user, they can configure a notification interval of n hours and then receive a notification email to their login email address every n hours (initially n hours after activation). The email contains a table in which the different POSTIDENT identification methods are listed in columns and the billing numbers assigned to the user are listed in rows. In the individual cells, the number of new identification results provided since the last notification for the combination of billing number and identification method are listed. The last row and column each show the totals over all billing numbers or identification methods respectively. Currently, this email is only available in German.

POSTIDENT by AutoID

  • Expansion of supported ID cards
    From release 19.0, the AutoID method also supports identification documents from the following 25 countries: Afghanistan, Andorra, Armenia, Azerbaijan, Australia, Cyprus, Georgia, Gibraltar, India, Indonesia, Iraq, Iran, Israel, Jordan, Lebanon, Liechtenstein, Malaysia, Malta, Monaco, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Vatican (city state).
  • The list of all currently supported ID identification documents can be found at www.postident.de/download in the "Manuals / Release Notes" section - this will be supplemented with the added identification documents for release 19.0.
     

POSTIDENT Apps and SDK

  • Raising the Minimum SDK Version
    In order to continue to provide the best possible support and security, we will raise the supported minimum SDK version from 1.0 to 2.0. This means that users of business customer apps, where an SDK version of version 1.6 (or smaller) is used, will receive a notice that identification is not possible and the POSTIDENT app must be downloaded from the AppStore/ PlayStore for this.

 

  • Overview of current versions:

SDK

Version

Date of release

End of official support

New features
iOS 2.1 27.07.2023 27.01.2024
  • Support of the eID card for citizens of the EU and the EEA with POSTIDENT by online ID function (eID)
  • UX improvements
  • Videochat:
    • Optimization of connection quality
    • Improvement of image and video recordings
    • Improvement of performance and stability
iOS 2.2 09.10.2023 09.04.2024
  • Support of the user languages Spanish and Polish
    • If the user has set up the languages Spanish or Polish in the smartphone/tablet settings, the POSTIDENT app will adopt the selected language. If the user has not set up German, Spanish or Polish, the default language is English.
    • The support of the new languages Spanish and Polish only refers to the ident process in the app. E-mails and SMS will continue to be offered in German and English.
  • Improvement of user understanding
    • To explain the CAN (access number), the existing FAQ for the article "What is the CAN and what do I need it for?" will be added with Release 16.0. Specifically, the FAQ contains extended information on when to use the 6-digit access number on the front of the ID card.
  • UX adjustments when using an iPad (iOS)
  • Improved compatibility of older iPhones with a 720p front camera when using Fotoident
iOS 2.3 06.12.2023 06.06.2024
  •  POSTIDENT by online ID function
    • Adjustment of individual text elements for POSTIDENT by online ID function process due to the rebranding of “AusweisApp2” to the new name “AusweisApp”
  • POSTIDENT by video chat
    • In order to make it easier for the user to interact with the agent, a new page is integrated before the chat starts. This page contains tips for the user so that the agent can quickly and easily recognize the security features on the ID card.
iOS 2.4 07.02.2024 07.08.2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • support of iPhone 15 Pro and 15 Pro Max camera lenses
    • Discontinuation of iOS support for iOS 13 and 14
iOS 2.5 exp. CW 14 2024 exp. CW 30 2024
  • SDK in general:
    • Permission query for the "photo library" has been expanded
Android 2.1 27.07.2023 27.01.2024
  • Support of the eID card for citizens of the EU and the EEA with POSTIDENT by online ID function (eID)
  • UX improvements
  • Videochat:
    • Optimization of connection quality
    • Improvement of image and video recordings
    • Improvement of performance and stability
Android 2.2 09.10.2023 09.04.2024
  • Support of the user languages Spanish and Polish
    • If the user has set up the languages Spanish or Polish in the smartphone/tablet settings, the POSTIDENT app will adopt the selected language. If the user has not set up German, Spanish or Polish, the default language is English.
    • The support of the new languages Spanish and Polish only refers to the ident process in the app. E-mails and SMS will continue to be offered in German and English.
  • Improvement of user understanding
    • To explain the CAN (access number), the existing FAQ for the article "What is the CAN and what do I need it for?" will be added with Release 16.0. Specifically, the FAQ contains extended information on when to use the 6-digit access number on the front of the ID card.
Android 2.3 07.12.2023 07.06.2024
  • POSTIDENT by online ID function
    • Adjustment of individual text elements for POSTIDENT by online ID function process due to the rebranding of “AusweisApp2” to the new name “AusweisApp”
  • POSTIDENT by video chat
    • In order to make it easier for the user to interact with the agent, a new page is integrated before the chat starts. This page contains tips for the user so that the agent can quickly and easily recognize the security features on the ID card.
Android 2.4 05.02.2024 05.08.2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • Discontinuation of Android support for Android 5, 6 and 7
Android 2.4.1 14.02.2024 14.08.2024 Correction of an error in the handling of CallBackUrls when using the AutoID method
Android 2.5 exp. cw 14 2024 exp. cw 30 2024
  • Video chat:
    • Correction of faulty behavior when the SDK crashes during a video chat and the speaker can no longer be activated correctly
  • SDK in general:
    • Correction of faulty behavior when the user rejects a permission request (on first query)
    • Updating of the developer SDK README documentation

Release 20.0:
Rollout of Release 20.0 is scheduled for May 14th, 2024.

 

POSTIDENT by AutoID

  • Expansion of supported ID cards
    Additional ID cards have been added for the nationalities Belarus, China, Denmark, Estonia, Finland, Iceland, Ireland, Japan, Republic of Korea, Latvia, Lithuania, Moldova, Norway, Russian Federation, Sweden, Taiwan, Thailand, which will be supported in the AutoID process with release 18.0.

POSTIDENT delivery

  • New substatus reason for shipment-specific return addresses
    With Release 17.0, the option to define individual return addresses per shipment was introduced. This resulted in the following features:
    • For the provision of a request without return addresses - with appropriate configuration of shipment-specific return addresses - the new substatus reason 339 is introduced within the combination 309/25/339 (309 declined / 25 problem with digital provisioning (data quality) / 339 case declined due to insufficient return address data in digital provisioning by business customer).
    • The element <ReturnAddress> is only part of the response if a shipment-specific return address has been handed over in the request, i.e. if the element is empty (<ReturnAddress/>), it is hidden.

POSTIDENT Apps and SDK

  • End of operating system support
    With the new release, support for the following operating systems will be discontinued:
    • Android: 5, 6 and 7
    • iOS: 13 and 14

 

 

  • Overview of current versions:

SDK

Version

Date of release

End of official support

New features
iOS 2.1 27.07.2023 27.01.2024
  • Support of the eID card for citizens of the EU and the EEA with POSTIDENT by online ID function (eID)
  • UX improvements
  • Videochat:
    • Optimization of connection quality
    • Improvement of image and video recordings
    • Improvement of performance and stability
iOS 2.2 09.10.2023 09.04.2024
  • Support of the user languages Spanish and Polish
    • If the user has set up the languages Spanish or Polish in the smartphone/tablet settings, the POSTIDENT app will adopt the selected language. If the user has not set up German, Spanish or Polish, the default language is English.
    • The support of the new languages Spanish and Polish only refers to the ident process in the app. E-mails and SMS will continue to be offered in German and English.
  • Improvement of user understanding
    • To explain the CAN (access number), the existing FAQ for the article "What is the CAN and what do I need it for?" will be added with Release 16.0. Specifically, the FAQ contains extended information on when to use the 6-digit access number on the front of the ID card.
  • UX adjustments when using an iPad (iOS)
  • Improved compatibility of older iPhones with a 720p front camera when using Fotoident
iOS 2.3 06.12.2023 06.06.2024
  •  POSTIDENT by online ID function
    • Adjustment of individual text elements for POSTIDENT by online ID function process due to the rebranding of “AusweisApp2” to the new name “AusweisApp”
  • POSTIDENT by video chat
    • In order to make it easier for the user to interact with the agent, a new page is integrated before the chat starts. This page contains tips for the user so that the agent can quickly and easily recognize the security features on the ID card.
iOS 2.4 exp. KW 6 2024 exp. KW 32 2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • support of iPhone 15 Pro and 15 Pro Max camera lenses
    • Discontinuation of iOS support for iOS 13 and 14
Android 2.1 27.07.2023 27.01.2024
  • Support of the eID card for citizens of the EU and the EEA with POSTIDENT by online ID function (eID)
  • UX improvements
  • Videochat:
    • Optimization of connection quality
    • Improvement of image and video recordings
    • Improvement of performance and stability
Android 2.2 09.10.2023 09.04.2024
  • Support of the user languages Spanish and Polish
    • If the user has set up the languages Spanish or Polish in the smartphone/tablet settings, the POSTIDENT app will adopt the selected language. If the user has not set up German, Spanish or Polish, the default language is English.
    • The support of the new languages Spanish and Polish only refers to the ident process in the app. E-mails and SMS will continue to be offered in German and English.
  • Improvement of user understanding
    • To explain the CAN (access number), the existing FAQ for the article "What is the CAN and what do I need it for?" will be added with Release 16.0. Specifically, the FAQ contains extended information on when to use the 6-digit access number on the front of the ID card.
Android 2.3 07.12.2023 07.06.2024
  • POSTIDENT by online ID function
    • Adjustment of individual text elements for POSTIDENT by online ID function process due to the rebranding of “AusweisApp2” to the new name “AusweisApp”
  • POSTIDENT by video chat
    • In order to make it easier for the user to interact with the agent, a new page is integrated before the chat starts. This page contains tips for the user so that the agent can quickly and easily recognize the security features on the ID card.
Android 2.4 exp. KW 6 2024 exp. KW 32 2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • Discontinuation of Android support for Android 5, 6 and 7

Release 19.0:
Rollout of Release 19.0 is scheduled for March 19th, 2024.

 

Are you looking for information on previous releases?

Release notes from previous years can be found here.