Postident Release Notes

You can find the current technical documentation at: www.postident.de/handbuch

Release Notes 30.0 (20.01.2026) English

POSTIDENT Delivery

  • Introduction of New Substatuses and Substatus Reasons
    As previously announced via separate communication on December 16, 2025, the status model has been extended at the level of substatus reasons with three new substatus reasons:
StatusSubstatusSubstatus reasonChange
declined25 Problem with digital provisioning (data quality)343 Case closed after feedback from business customer on data problem in submitted dataNEW: substatus reason
declined25 Problem with digital provisioning (data quality)344 Other problem in digital provisioningNEW: substatus reason
declined27 Problem with physical provisioning345 Other problem in physical provisioningNEW: substatus reason

POSTIDENT Apps and SDK

  • Online Identification Function (iOS): To improve usability and accessibility, the previous PIN input fields have been redesigned as so-called "PIN boxes."

  • Post office (iOS): Adjustment of the matrix code layout when using dark mode to improve scanability in a post office branch.

  • Overview of current versions:

SDKVersionDate of releaseEnd of official supportNew Features
iOS2.1026.02.202526.08.2025

  • Video chat: Improved quality and stability of video connection

  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post

iOS2.11  

  • no release version

iOS2.1205.06.202505.12.2025

  • The capture process for recognizing security holograms has been made more user-friendly (AutoID)

  • Support for iOS 15 will be discontinued (minimum iOS 16 required)

iOS2.1323.07.202523.01.2026

  • Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK.

  • Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated:

    • RequiredDataMissing: Missing required data.

    • CancellationByUser: Process canceled by the user.

    • Document with inactive eID function: The ID does not have an active online identification function.

iOS2.1408.10.202508.04.2026

  • Bug Fix: The CAN input field, which appears after 2 incorrect entries of the transport PIN, was limited to 5 characters (instead of 6 characters).

iOS2.15exp. CW 48 2025 

POSTIDENT App: Accessible, Modern, and Technologically Updated

The POSTIDENT App has been redesigned to be fully accessible, support dark mode, and allow usage in landscape orientation. The new user experience ensures a consistent interface across all identification methods.

From a technological perspective, the app now utilizes SwiftUI (iOS).

Note: Some identification methods will be updated in the coming weeks.

What's new in the SDK?

  • Method Selection

  • The "Branch" method

  • The "Online ID Function" method

  • Redesign of previously non-adapted methods to enable a smooth and user-friendly transition

Android   2.1025.02.202525.08.2025

  • Video chat: Improved quality and stability of video connection

  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post

Android2.1125.04.202525.10.2025
  • Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs.
  • Increase the resolution of the video stream to 1024x768px.
Android2.1205.06.202505.12.2025

  • The capture process for recognizing security holograms has been made more user-friendly (AutoID)

Android2.1324.07.202524.01.2026

  • Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK.

  • Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated:

    • RequiredDataMissing: Missing required data.

    • CancellationByUser: Process canceled by the user.

    • Document with inactive eID function: The ID does not have an active online identification function.

Estimation report of each SDK module's impact in size (MB) on a host app.

The APK-Size is the total size of the raw Android Package file after building the project, including compiled code, resources, assets and libraries.    

The Download-Size is *the size users download from the PlayStore* when installing the app. It is an estimate and depends on PlayStore optimizations and device specs.        

Please also note that the estimated sizes are calculated using official Google/Android tools, but the actual sizes may be smaller.

Post-Ident module impact on app size:

Android2.1415.10.202515.04.2026

  • Implementation of Google's requirement to support memory pages with 16 KB on 64-bit devices

Android2.15exp. CW 3 2026 

POSTIDENT App: Accessible, Modern, and Technologically Updated

The POSTIDENT App has been redesigned to be fully accessible, support dark mode, and allow usage in landscape orientation. The new user experience ensures a consistent interface across all identification methods.

From a technological perspective, the app now utilizes Jetpack Compose.

Note: Some identification methods will be updated in the coming weeks.

What's new in the SDK?

  • Method Selection

  • Redesign of previously non-adapted methods to enable a smooth and user-friendly transition.

Android2.16exp. CW 7 2026 

Backup Function

Starting with Android SDK version 2.16, the POSTIDENT SDK will no longer control the backup function. Consequently, the host app can manage the backup function independently.

Release 31.0:

Rollout of Release 31.0 is scheduled for 17.03.2026.

Release Notes 29.0 (11.11.2025) English

POSTIDENT by Video Chat

  • Introduction of New Substatuses and Substatus Reasons

As previously announced via separate communication on August 20, 2025, the status model has been extended with one additional substatus and two new substatus reasons:

StatusSubstatusSubstatus reasonChange
42110 Unrecoverable processing error125 Processing error by agentNEW: substatus & substatus reason
42110 Unrecoverable processing error126 Other processing errorNEW: substatus & substatus reason

POSTIDENT by Post Office

  • Introduction of a New Substatus Reason

As previously announced via separate communication on August 20, 2025, the status model has been extended by one additional substatus reason:

StatusSubstatusSubstatus reasonChange
15111 Fraud suspicion122 Identification document blocked by authoritiesNEW: substatus reason

POSTIDENT Apps and SDK

  • POSTIDENT App: New Design, Enhanced Accessibility, Improved User Experience

The POSTIDENT App now features a completely redesigned interface. With a focus on digital accessibility, a new user experience, and a consistent style across all identification methods (Online ID function, AutoID, branch, video chat), the app has been fundamentally modernized. It also supports dark mode and landscape orientation.

This version also introduces a new technological foundation. Development now uses SwiftUI for iOS and Jetpack Compose for Android-providing greater flexibility and a modern, future-proof architecture.

Note: The rollout is taking place gradually. Some methods are currently being adapted and will soon be available in the new design and with full accessibility.

Design Features:

Design & Usability

  • Unified Style Guide: Consistent design for a seamless experience

  • Modern Look: Fresh, contemporary appearance
  • Simplified Usability: Reduced complexity for smooth processes
  • UX Optimization: Intuitive user guidance
  • User Focus: User-centered approaches for greater satisfaction

Technology & Performance

  • Technology Shift: SwiftUI and Jetpack Compose

  • Faster Load Times: Optimized performance
  • Real-Time Feedback: Immediate responses during interactions
  • Adaptability: Scalable across all devices
  • Future-Proofing: Ready for emerging technologies

Accessibility

  • Inclusive Features: Accessible for all users

POSTIDENT - iOS App

With this release, the methods POSTIDENT by Online Identification Function (eID) and POSTIDENT by Post Office are being rolled out in a digitally accessible format and with the new design (App and SDK).

iOS Screenshots (Selection)

Getting started with the POSTIDENT App

Start the POSTIDENT App -

Entering CaseId

App Menu

(Access to FAQs, legal notices, etc.)

Manual entering CaseId (Darkmode)

App Onboarding

Method selection

(Darkmode)

Self-Awareness Screen

POSTIDENT by Post Office

Method desciption

"Post office"

Display of coupon codes

Coupon code details

Using the Post Finder

POSTIDENT by Online Identification Function (eID)

Method desciption

"Online Identification Function"

"Online Identification Function"

User Consent (new)

PIN Selection Option

(new, Darkmode)

Entry of 6-Digit PIN

(Darkmode)

NFC-Scan

"Online Identification Function"

with ID Document Image

POSTIDENT - Android App

With this release, the onboarding process up to the procedure selection in the Android app is being rolled out in a digitally accessible format and with the new design (app only).

Android Screenshots

Getting started with the POSTIDENT App

Start the POSTIDENT App -

Entering CaseId

App Menu

(Access to FAQs, legal notices, etc.)

Manual entering CaseId

App Onboarding

  • Overview of current versions:

SDKVersionDate of releaseEnd of official supportNew Features
iOS2.1026.02.202526.08.2025

  • Video chat: Improved quality and stability of video connection

  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post

iOS2.11  

  • no release version

iOS2.1205.06.202505.12.2025

  • The capture process for recognizing security holograms has been made more user-friendly (AutoID)

  • Support for iOS 15 will be discontinued (minimum iOS 16 required)

iOS2.1323.07.202523.01.2026

  • Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK.

  • Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated:

    • RequiredDataMissing: Missing required data.

    • CancellationByUser: Process canceled by the user.

    • Document with inactive eID function: The ID does not have an active online identification function.

iOS2.1408.10.202508.04.2026

  • Bug Fix: The CAN input field, which appears after 2 incorrect entries of the transport PIN, was limited to 5 characters (instead of 6 characters).

iOS2.15exp. CW 48 2025 

POSTIDENT App: Accessible, Modern, and Technologically Updated

The POSTIDENT App has been redesigned to be fully accessible, support dark mode, and allow usage in landscape orientation. The new user experience ensures a consistent interface across all identification methods.

From a technological perspective, the app now utilizes SwiftUI (iOS).

Note: Some identification methods will be updated in the coming weeks.

What's new in the SDK?

  • Method Selection

  • The "Branch" method

  • The "Online ID Function" method

  • Redesign of previously non-adapted methods to enable a smooth and user-friendly transition

Android   2.1025.02.202525.08.2025

  • Video chat: Improved quality and stability of video connection

  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post

Android2.1125.04.202525.10.2025
  • Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs.
  • Increase the resolution of the video stream to 1024x768px.
Android2.1205.06.202505.12.2025

  • The capture process for recognizing security holograms has been made more user-friendly (AutoID)

Android2.1324.07.202524.01.2026

  • Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK.

  • Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated:

    • RequiredDataMissing: Missing required data.

    • CancellationByUser: Process canceled by the user.

    • Document with inactive eID function: The ID does not have an active online identification function.

Estimation report of each SDK module's impact in size (MB) on a host app.

The APK-Size is the total size of the raw Android Package file after building the project, including compiled code, resources, assets and libraries.    

The Download-Size is *the size users download from the PlayStore* when installing the app. It is an estimate and depends on PlayStore optimizations and device specs.        

Please also note that the estimated sizes are calculated using official Google/Android tools, but the actual sizes may be smaller.

Post-Ident module impact on app size:

Android2.1415.10.202515.04.2026

  • Implementation of Google's requirement to support memory pages with 16 KB on 64-bit devices

Android2.15exp. CW 48 2025 

POSTIDENT App: Accessible, Modern, and Technologically Updated

The POSTIDENT App has been redesigned to be fully accessible, support dark mode, and allow usage in landscape orientation. The new user experience ensures a consistent interface across all identification methods.

From a technological perspective, the app now utilizes Jetpack Compose.

Note: Some identification methods will be updated in the coming weeks.

What's new in the SDK?

  • Method Selection

  • Redesign of previously non-adapted methods to enable a smooth and user-friendly transition.

Release 30.0:

Rollout of Release 30.0 is scheduled for 20.01.2026.

POSTIDENT System

POSTIDENT by Online Identification Function (eID)
  • eID with ID document image upload: Delivery of images also via SFTP

When capturing ID document images in the eID process (with the corresponding feature activated), these were previously included via SCR and in the downloadable ZIP from the POSTIDENT information portal. Starting with the release, the ID document images will also be delivered via SFTP.

POSTIDENT by Video chat

  • A bug in the video agent system has been fixed that, in very rare cases, delivered an incorrect value for the document type. This bug was already resolved on July 28, 2025.
POSTIDENT Apps and SDK
  • Comprehensive: 
    • Bug Fix (iOS): The CAN input field, which appears after 2 incorrect entries of the transport PIN, was limited to 5 characters (instead of 6 characters).

  • Overview of current versions:

SDK

Version

 Date of release

End of official support

New Features
iOS 2.9 12.12.2024 12.06.2025
  • Provision of the POSTIDENT SDK as a Compiled Version
  • The "Place of Issue" field will no longer be displayed to users in the video chat method and thus will no longer be recorded (Video Chat)
  • Improved support for the camera lenses of the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max
  • Support for SDK version 2.1 will be discontinued
iOS 2.10 26.02.2025 26.08.2025
  • Video chat: Improved quality and stability of video connection
  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
iOS 2.11    
  • No release version
iOS 2.12 05.06.2025 05.12.2025
  • The capture process for recognizing security holograms has been made more user-friendly (AutoID)
  • Support for iOS 15 will be discontinued (minimum iOS 16 required)
iOS 2.13 23.07.2025 23.01.2026
  • Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK.
  • Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated:
    • RequiredDataMissing: Missing required data.
    • CancellationByUser: Process canceled by the user.
    • Document with inactive eID function: The ID does not have an active online identification function.
iOS 2.14 exp. cw 38 2025  
  • Bug Fix: The CAN input field, which appears after 2 incorrect entries of the transport PIN, was limited to 5 characters (instead of 6 characters).
Android 2.9 12.12.2024 12.06.2025
  • Provision of the POSTIDENT SDK as a Compiled Versio
  • The "Place of Issue" field will no longer be displayed to users in the video chat method and thus will no longer be recorded (Video Chat)
  • Support for SDK version 2.1 will be discontinued
Android    2.10 25.02.2025 25.08.2025
  • Video chat: Improved quality and stability of video connection
  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
Android 2.11

25.04.2025

25.10.2025
  • Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs.
  • Increase the resolution of the video stream to 1024x768px.
Android 2.12 05.06.2025 05.12.2025
  • The capture process for recognizing security holograms has been made more user-friendly (AutoID)
Android 2.13 24.07.2025 24.01.2026
  • Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK.
  • Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated:
    • RequiredDataMissing: Missing required data.
    • CancellationByUser: Process canceled by the user.
    • Document with inactive eID function: The ID does not have an active online identification function.

Estimation report of each SDK module's impact in size (MB) on a host app.

The APK-Size is the total size of the raw Android Package file after building the project, including compiled code, resources, assets and libraries.    

The Download-Size is *the size users download from the PlayStore* when installing the app. It is an estimate and depends on PlayStore optimizations and device specs.        

Please also note that the estimated sizes are calculated using official Google/Android tools, but the actual sizes may be smaller.

Post-Ident module impact on app size:
Android 2.14 exp. cw 38 2025  
  • Implementation of Google's requirement to support memory pages with 16 KB on 64-bit devices
         

Release 29.0:

Rollout of Release 29.0 is scheduled for 11.11.2025.

POSTIDENT System

  • Introduction of the new regulatory class Gambling

With this release, we are introducing the new regulatory class "Gambling," which meets the requirements of customers subject to the State Treaty on Gambling (GlüStV). The existing regulatory classes eIDAS, GwG, TKG, and Standard remain unaffected by this. Initially, the new class will allow the use of the methods POSTIDENT by AutoID and POSTIDENT by Online Identification Function (eID), as well as POSTIDENT by Post Office. Our documentation in the Standard Connect & Result API Guide 1 Start and in the Standard Connect & Result Guide 2 Result on our download page will be supplemented with information about the new class at the time of release

  • Support for Dark Mode Logos

Starting with Release 27.0, as announced in our communication on June 16, 2025, we will support business customer logos in dark mode design. If you have already stored one or more business customer logos in your configurations, we kindly ask you to provide our service team at serviceteam.postident@deutschepost.de with special dark mode versions

POSTIDENT by Online Identification Function (eID)

  • Introduction of New Substatus Reasons

As previously announced via separate communication on June 5, 2025, the status model at the level of substatus reasons has been expanded as follows: 

Status Substatus Substatus reason Change
230 65 654 Certificate has expired NEW
  65 663 Document with inactive eID function NEW
  • Test App: Simulation of eID with ID Photos

If the feature eID with ID photo upload is activated in the configuration used for simulating an eID identification in the POSTIDENT test app, ID photos are now also included in the results of the simulated identification. 

POSTIDENT E- Signing

  • Replacement of SMS-TAN with PushTAN 

In the signing process after video identification, the TANs for signing and re-entry will be transmitted via push notifications instead of SMS in the future. The TAN will be sent to the device with which the private customer identified themselves. This change will not take effect immediately with the rollout of Release 27.0, but only with the update of the mobile apps. 

POSTIDENT Apps and SDK

  • Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK.
  • Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated:
    • RequiredDataMissing: Missing required data.
    • CancellationByUser: Process canceled by the user.
    • Document with inactive eID function: The ID does not have an active online identification function.

  • Overview of current versions:

SDK

Version

 Date of release

End of official support

New Features
iOS 2.9 12.12.2024 12.06.2025
  • Provision of the POSTIDENT SDK as a Compiled Version
  • The "Place of Issue" field will no longer be displayed to users in the video chat method and thus will no longer be recorded (Video Chat)
  • Improved support for the camera lenses of the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max
  • Support for SDK version 2.1 will be discontinued
iOS 2.10 26.02.2025 26.08.2025
  • Video chat: Improved quality and stability of video connection
  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
iOS 2.11    
  • no release version
iOS 2.12 05.06.2025 05.12.2025
  • The capture process for recognizing security holograms has been made more user-friendly (AutoID)
  • Support for iOS 15 will be discontinued (minimum iOS 16 required)
iOS 2.13 exp. cw 30 2025  
  • Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK.
  • Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated:
    • RequiredDataMissing: Missing required data.
    • CancellationByUser: Process canceled by the user.
    • Document with inactive eID function: The ID does not have an active online identification function.
Android 2.8

02.10.2024

 02.04.2025
  • Discontinuation of support for Android 8
  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN
  • Resolution of errors
Android 2.8.1 16.10.2024 16.04.2025
  • Bugfix for AutoID for the case where a user wants to restart the SDK after the AutoID procedure has already been completed once
Android 2.9 12.12.2024 12.06.2025
  • Provision of the POSTIDENT SDK as a Compiled Versio
  • The "Place of Issue" field will no longer be displayed to users in the video chat method and thus will no longer be recorded (Video Chat)
  • Support for SDK version 2.1 will be discontinued
Android    2.10 25.02.2025 25.08.2025
  • Video chat: Improved quality and stability of video connection
  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
Android 2.11

25.04.2025

25.10.2025
  • Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs.
  • Increase the resolution of the video stream to 1024x768px.
Android 2.12 05.06.2025 05.12.2025
  • The capture process for recognizing security holograms has been made more user-friendly (AutoID)

Estimation report of each SDK module's impact in size (MB) on a host app.

The APK-Size is the total size of the raw Android Package file after building the project, including compiled code, resources, assets and libraries.    

The Download-Size is *the size users download from the PlayStore* when installing the app. It is an estimate and depends on PlayStore optimizations and device specs.        

Please also note that the estimated sizes are calculated using official Google/Android tools, but the actual sizes may be smaller.

Post-Ident module impact on app size:
Android 2.13 exp. CW 30 2025  
  • Removal of method POSTIDENT by Photo: The photo identification method has been completely removed from the apps and SDK.
  • Extended Feedback Texts: In the online identification function, the feedback texts for new status events have been updated:
    • RequiredDataMissing: Missing required data.
    • CancellationByUser: Process canceled by the user.
    • Document with inactive eID function: The ID does not have an active online identification function.

Estimation report of each SDK module's impact in size (MB) on a host app.

The APK-Size is the total size of the raw Android Package file after building the project, including compiled code, resources, assets and libraries.    

The Download-Size is *the size users download from the PlayStore* when installing the app. It is an estimate and depends on PlayStore optimizations and device specs.        

Please also note that the estimated sizes are calculated using official Google/Android tools, but the actual sizes may be smaller.

Post-Ident module impact on app size:
         

Release 28.0:

Rollout of Release 28.0 is scheduled for 02.09.2025.

POSTIDENT System

  • Extension of status model for ident configurations:

In Release 24.0, we replaced the previous lock feature for ident configurations with a lifecycle status. We have now supplemented this with an additional interim status. This allows for the retrieval of result data from existing, completed transactions until the storage period expires.

Users with the role "user management" see this in the information portal as a colored "stamp" that indicates the lifecycle status "inactive, retrieval possible" (see screenshot below). Signing configurations remain unchanged.

POSTIDENT by AutoID

  • Introduction of new substatus reason

In the course of the planned introduction of a new regulatory class, we are introducing a new substatus reason.

Status Substatus Substatus reason Change
750 81 836 Document not accepted by regulation NEW

POSTIDENT Delivery

  • Introduction of new substatus reason and adjustment of status text for existing substatus reason

As already announced via separate communication on 03.04.2025, the status model at the substatus reasons level was adjusted with patch 25.1.0 on 16.04.2025 as follows:

Status Substatus Substatus reason Change
309 26 334 No final delivery tracking event (delivery timeout), no return shipment started until timeout Text adjusted (clarification & unification of wording)
342 No final delivery tracking event, return shipment started NEW

POSTIDENT Apps and SDK

  •  AutoID:
    • The capture process for recognizing security holograms on Android and iOS devices has been made more user-friendly.
  • Comprehensive:

    • Support for iOS 15 will be discontinued. End users must have at least iOS 16.

  • Overview of current versions:

SDK

Version

 Date of release

End of official support

New Features
iOS 2.8 02.10.2024 02.04.2025
  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN
  • Resolution of errors
iOS 2.9 12.12.2024 12.06.2025
  • Provision of the POSTIDENT SDK as a Compiled Version
  • The "Place of Issue" field will no longer be displayed to users in the video chat method and thus will no longer be recorded (Video Chat)
  • Improved support for the camera lenses of the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max
  • Support for SDK version 2.1 will be discontinued
iOS 2.10 26.02.2025 26.08.2025
  • Video chat: Improved quality and stability of video connection
  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
iOS 2.11    
  • no release version
iOS 2.12 est. CW 22 2025 est. CW 48 2025
  • The capture process for recognizing security holograms has been made more user-friendly (AutoID)
  • Support for iOS 15 will be discontinued (minimum iOS 16 required)
Android 2.8

02.10.2024

 02.04.2025
  • Discontinuation of support for Android 8
  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN
  • Resolution of errors
Android 2.8.1 16.10.2024 16.04.2025
  • Bugfix for AutoID for the case where a user wants to restart the SDK after the AutoID procedure has already been completed once
Android 2.9 12.12.2024 12.06.2025
  • Provision of the POSTIDENT SDK as a Compiled Versio
  • The "Place of Issue" field will no longer be displayed to users in the video chat method and thus will no longer be recorded (Video Chat)
  • Support for SDK version 2.1 will be discontinued
Android    2.10 25.02.2025 25.08.2025
  • Video chat: Improved quality and stability of video connection
  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
Android 2.11

25.04.2025

25.10.2025
  • Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs.
  • Increase the resolution of the video stream to 1024x768px.
Android 2.12 exp. CW 22 2025 exp. CW 48 2025
  • The capture process for recognizing security holograms has been made more user-friendly (AutoID)

Estimation report of each SDK module's impact in size (MB) on a host app.

The APK-Size is the total size of the raw Android Package file after building the project, including compiled code, resources, assets and libraries.    

The Download-Size is *the size users download from the PlayStore* when installing the app. It is an estimate and depends on PlayStore optimizations and device specs.        

Please also note that the estimated sizes are calculated using official Google/Android tools, but the actual sizes may be smaller.

Post-Ident module impact on app size:

Release 27.0:

Rollout of Release 27.0 is scheduled for 08.07.2025.

POSTIDENT System

  • UI Improvements Information Portal: Search with Multiple Transaction Numbers

The separate transaction search by transaction number introduced with Release 23.0 now allows for the comma-separated input of up to 10 transaction numbers, enabling simultaneous searches for multiple transactions based on their transaction numbers. Since the multiple search can find transactions from various billing numbers, the result list includes an additional column for the billing number.

Screenshot transaction search by transaction number: result list with additional column for billing number

POSTIDENT E-Signing

  • Extension of result data with re-entry information

The result data for a signature process, which can be retrieved via SCR-Signing or SFTP, will be extended to include information about the signer's re-entry during the signature process.

Specifically, it includes an indication of whether a signer aborted the signature process after a successful identification and then used the re-entry to the signing portal for the signature. Only re-entries between successful identification and signing are considered.

For this purpose, the result file will be extended by a new, additional field signer.usedReentryAfterIdentBeforeSigning of type boolean.

POSTIDENT Apps and SDK

  • Video chat
    • Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs.
    • Increase the resolution of the video stream to 1024x768px.
  • Overview of current versions:

SDK

Version

Date of release

End of official support

New features
iOS 2.4 07.02.2024 07.08.2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • support of iPhone 15 Pro and 15 Pro Max camera lenses
    • Discontinuation of iOS support for iOS 13 and 14
iOS 2.5 11.04.2024 11.10.2024
  • SDK in general:
    • Permission query for the "photo library" has been expanded
iOS 2.6 06.06.2024 06.12.2024

With SDK v2.5 we meet Apple's requirements regarding the Privacy Manifest.

  • Online Identification Function (eID) with ID photo upload
    • New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card.
  • Support for user languages French, Italian, Portuguese and Turkish
    • Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish
  • Hologram Animation (AutoID)
    • Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
iOS 2.7 30.07.2024 30.01.2025
  • Optimization of hologram animation (AutoID)
    • Displaying an optimized animation with a tilted identification document in the AutoID process (in step 2)
  • Correction of the Whitelabel color definition for the "queue" notification (before connecting with the VideoIdent agent)
  • Optimization of user guidance for positioning the ID card on an iPhone in POSTIDENT using the online ID function (eID)
iOS 2.8 02.10.2024 02.04.2025
  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN
  • Resolution of errors
iOS 2.9 12.12.2024 12.06.2025
  • Provision of the POSTIDENT SDK as a Compiled Version
  • The "Place of Issue" field will no longer be displayed to users in the video chat process and thus will no longer be recorded (Video Chat)
  • Improved support for the camera lenses of the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max
  • Support for SDK version 2.1 will be discontinued
iOS 2.10 26.02.2025 26.08.2025
  • Video chat: Improved quality and stability of video connection
  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
iOS 2.11 exp. cw 14 2025  
  • Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs.
  • Increase the resolution of the video stream to 1024x768px.
Android 2.4 05.02.2024 05.08.2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • Discontinuation of Android support for Android 5, 6 and 7
Android 2.4.1 14.02.2024 14.08.2024
  • Correction of an error in the handling of CallBackUrls when using the AutoID method
Android 2.5 11.04.2024 11.10.2024
  • Video chat:
    • Correction of faulty behavior when the SDK crashes during a video chat and the speaker can no longer be activated correctly
  • SDK in general:
    • Correction of faulty behavior when the user rejects a permission request (on first query)
    • Updating of the developer SDK README documentation
Android 2.6 06.06.2024 06.12.2024
  • Online Identification Function (eID) with ID photo upload
    • New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card.
  • Support for user languages French, Italian, Portuguese and Turkish
    • Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish
  • Hologram Animation (AutoID)
    • Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
Android 2.7 25.07.2024 25.01.2025
  • Optimization of hologram animation (AutoID)
    • Displaying an optimized animation with a tilted identification document in the AutoID process (in step 2)
Android 2.8 02.10.2024 02.04.2025
  • Discontinuation of support for Android 8 
  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN
  • Resolution of errors
Android 2.8.1 16.10.2024 16.04.2025
  • Bugfix for AutoID for the case where a user wants to restart the SDK after the AutoID procedure has already been completed once
Android 2.9 12.12.2024 12.06.2025
  • Provision of the POSTIDENT SDK as a Compiled Version
  • The "Place of Issue" field will no longer be displayed to users in the video chat process and thus will no longer be recorded (Video Chat) 
  • Support for SDK version 2.1 will be discontinued
Android 2.10 25.02.2025 25.08.2025
  • Video chat: Improved quality and stability of video connection
  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
Android 2.11 exp. cw 14 2025  
  • Change from "SMSTAN" to "Sicherheitscode" in the SMS texts to facilitate the automatic insertion of TANs.
  • Increase the resolution of the video stream to 1024x768px.

Release 26.0:

Rollout of Release 26.0 is scheduled for 13.05.2025.

POSTIDENT System

Introduction of individually storable user preferences for download options in the POSTIDENT information portal

As announced in the Release Notes for Release 23.0, we have added a new section for configuring individual preferences for the default setting of download options in the user settings area, in addition to the already existing settings for email notifications.

If a user configures this, it will be used as the default setting for downloads initiated in the Ident results or fraud suspicion reports (visibility depending on role) areas instead of the system default (only result PDF). However, the default setting can still be individually adjusted for each download in the respective download area.

Access via "Voreinstellung ändern" during download or through the user settings in the logged-in area:

Form to change the default setting:

Replacement of block feature for ident configurations (billing numbers) by status

Users of the information portal with the role of user management can view an overview of all configurations of the POSTIDENT business customer to which they belong in the configurations area. Previously, blocked configurations were marked by an icon and a light yellow row background.

From Release 24.0, the previous block feature for ident configurations will be replaced by a detailed lifecycle status of the configuration, which will be displayed as a colored "stamp" in traffic light logic in the table (see screenshot below). Signing configurations will continue to be displayed as before for the time being.

The lifecycle status allows for the controlled phase-out of configurations that are no longer needed in the future. For this purpose, a new sunset phase is introduced, during which no new cases can be created, but existing ones can still be processed.

Output of address supplement in the result PDF

If an address supplement was recorded as part of the identification, it will now also be output as part of the address in the result PDF.

POSTIDENT by AutoID

New status combination
750 incomplete / 81 Problem with document / 835 Document blocked by business customer

POSTIDENT by Video Chat

New status combinations
430 incomplete / 50 Problem with document / 500 Identification document blocked by business customer
430 incomplete / 51 Language problems / 510 Communication with user not possible due to language problems
430 incomplete / 51 Language problems / 511 Language of the user blocked by business customer

POSTIDENT by Online Identification Function (eID)

Simplification of status model

As announced in our communication of 02.10.2024 to business customers using the eID method, we have simplified the status model of the eID method in two steps. From Release 24.0, the following status combinations apply:

Status Substatus Substatus reason
230 incomplete
65 Problem during eID phase 632 eID server internal error
650 eID type unknown
651 eID type not accepted or supported
652 problem with attestation request
653 certificate does not cover requested attribute set
66 Problem with document 660 Document authenticity not verifiable (e.g. test ID card, chip corrupted)
661 Document not supported
662 Document expired
592 ID card does not provide all of the required data
64 Problem during custom step 640 Document image upload step cannot start
97 Cancellation by user 973 Timeout at user
974 Timeout in app because in background
975 User cancelled eID attempt
98 Cancellation for technical reasons 989 Other technical reason for cancellation 
99 Cancellation for other reasons 996 Ident/case already finished
998 Other reason for cancellation
205 declined 11 Fraud suspicion 122 Identification document blocked by authorities
12 Operation valid time frame exceeded (case ID) -
200 success - -

The documentation in the Standard Connect & Result Ident REST API Guide 2 Result on our download page will be updated accordingly with Release 24.0.

POSTIDENT Apps and SDK

  • Post office
    • New Note for use in Germany: We have expanded the text to clarify that POSTIDENT by Post Office can only be used in offices of Deutsche Post. This helps to avoid misunderstandings (e.g., that users try to identify themselves in offices of foreign postal companies).
  • Video chat
    • Improved quality and stability: By implementing new technology for video chat connections, there will be even fewer connection interruptions in video chats in the future.
  • SDK support
    • Support for POSTIDENT SDK version 2.2 or older will be discontinued. The minimum supported SDK version is now 2.3.
  • Overview of current versions:

SDK

Version

Date of release

End of official support

New features
iOS 2.4 07.02.2024 07.08.2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • support of iPhone 15 Pro and 15 Pro Max camera lenses
    • Discontinuation of iOS support for iOS 13 and 14
iOS 2.5 11.04.2024 11.10.2024
  • SDK in general:
    • Permission query for the "photo library" has been expanded
iOS 2.6 06.06.2024 06.12.2024

With SDK v2.5 we meet Apple's requirements regarding the Privacy Manifest.

  • Online Identification Function (eID) with ID photo upload
    • New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card.
  • Support for user languages French, Italian, Portuguese and Turkish
    • Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish
  • Hologram Animation (AutoID)
    • Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
iOS 2.7 30.07.2024 30.01.2025
  • Optimization of hologram animation (AutoID)
    • Displaying an optimized animation with a tilted identification document in the AutoID process (in step 2)
  • Correction of the Whitelabel color definition for the "queue" notification (before connecting with the VideoIdent agent)
  • Optimization of user guidance for positioning the ID card on an iPhone in POSTIDENT using the online ID function (eID)
iOS 2.8 02.10.2024 02.04.2025
  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN
  • Resolution of errors
iOS 2.9 12.12.2024 12.06.2025
  • Provision of the POSTIDENT SDK as a Compiled Version
  • The "Place of Issue" field will no longer be displayed to users in the video chat process and thus will no longer be recorded (Video Chat)
  • Improved support for the camera lenses of the iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max
  • Support for SDK version 2.1 will be discontinued
iOS 2.10 exp. cw KW 6 2025  
  • Video chat: Improved quality and stability of video connection
  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post
Android 2.4 05.02.2024 05.08.2024
  • POSTIDENT by AutoID
    • Providing a SecondaryButton color definition for individual design customization
  • POSTIDENT by video chat
    • Discontinuation of Android support for Android 5, 6 and 7
Android 2.4.1 14.02.2024 14.08.2024 Correction of an error in the handling of CallBackUrls when using the AutoID method
Android 2.5 11.04.2024 11.10.2024
  • Video chat:
    • Correction of faulty behavior when the SDK crashes during a video chat and the speaker can no longer be activated correctly
  • SDK in general:
    • Correction of faulty behavior when the user rejects a permission request (on first query)
    • Updating of the developer SDK README documentation
Android 2.6 06.06.2024 06.12.2024
  • Online Identification Function (eID) with ID photo upload
    • New feature "Online Identification Function (eID) with ID photo upload" for GwG customers to prompt the user to take a picture of the front and back of his ID card.
  • Support for user languages French, Italian, Portuguese and Turkish
    • Extension of language support for the apps (iOS/ Android) to include the languages French, Italian, Portuguese and Turkish
  • Hologram Animation (AutoID)
    • Display of an animation with a tilted ID document in the AutoID procedure (in step 2)
Android 2.7 25.07.2024 25.01.2025
  • Optimization of hologram animation (AutoID)
    • Displaying an optimized animation with a tilted identification document in the AutoID process (in step 2)
Android 2.8 02.10.2024 02.04.2025
  • Discontinuation of support for Android 8 
  • Addition to the FAQs for forwarding to the ID card portal, so that the user can view a sample letter for the transport PIN
  • Resolution of errors
Android 2.8.1 16.10.2024 16.04.2025
  • Bugfix for AutoID for the case where a user wants to restart the SDK after the AutoID procedure has already been completed once
Android 2.9 12.12.2024 12.06.2025
  • Provision of the POSTIDENT SDK as a Compiled Version
  • The "Place of Issue" field will no longer be displayed to users in the video chat process and thus will no longer be recorded (Video Chat) 
    • Support for SDK version 2.1 will be discontinued
Android 2.10 exp. cw KW 6 2025  
  • Video chat: Improved quality and stability of video connection
  • New note for POSTIDENT by post office: The method can only be used in offices of Deutsche Post

Release 25.0:

Rollout of Release 25.0 is scheduled for March 18th, 2025.

Are you looking for information on previous releases?

Release notes from previous years can be found here.