To start the identity check by video chat, your contracting party will send you a link, or you will be directed straight to the POSTIDENT portal. Once your ID document has been pre-validated, you will be connected with a call center agent by video chat who will guide you through the identity check.
During the identity check, two photos from your ID document are usually checked as well as its security features and holograms. Please ensure that you are in a quiet and well-lit environment.
Your photo will then be taken and the identification data that was recorded will be displayed for you to check. Once you have confirmed your data, the identity check is completed and you will be directed back to your contracting party.