POSTIDENT by post office

Using this procedure, your customers can identify themselves securely and reliably in our Germany-wide network of post offices. To offer you, as a business customer, even more security in this process, we introduced ID card readers in over 8,500 of our post offices in 2016 and 2017. POSTIDENT by post office is also available when you connect digitally to the POSTIDENT portal. This procedure complies with the German Money Laundering Act.

The benefits of POSTIDENT by post office:

Outlet network throughout Germany with approx. 8,500 post offices
Maximum coverage of ID cards from 200 countries
No technical requirements for your customers
Increased safety from fraud and counterfeiting by means of verification with ID card readers

Security and quality information

Complies with the German Money Laundering Act
TÜV IT-certified as an eIDAS-compliant module of a trust service for identifying natural persons
Personal, local identification by employees of the post office enhanced with technical assessment by the ID card reader

Benefits when connecting to the POSTIDENT portal

Improved quality and faster process:

Mobile coupon on the smartphone, does not need to be printed out by the private customer
Dynamically individualized coupon the data for which is transferred digitally

Give your customers an extended range of procedures and freedom of choice:

Easily expand the verification portfolio for your customers with additional POSTIDENT procedures
Fallback to the post office identification procedure if your customers cannot meet the requirements for alternative identification procedure

Use of the POSTIDENT SDK

An existing connection to the POSTIDENT portal via the SCR API makes it easier to use the POSTIDENT SDK, our software development kit that enables you to integrate POSTIDENT into your app

How verification works in post offices

Preparation

Your customer requires the following for a fast identity check:

POSTIDENT coupon
- dynamically personalized: generated digitally and physically via the POSTIDENT portal*
- statically: digitally on your website as a PDF file or physically as a letter
Valid ID document

Identity check

The employee guides your customer through the identity check:

Start the identity check by submitting the coupon that they brought along
The employee in the post office compares the photo of your customer with the ID document

dp-text-bild-postident-signpad-prozessgrafik

Data verification and transmission

The data is confirmed by the employee in the post office and by the private customer

The data is checked by the employee in the post office
The private customer provides a sample signature on a SignPad
The digital data is transmitted promptly after the identification is completed in the post office

* The coupon is created dynamically with information about the individual identification process, thus ensuring a unique reference to your business transaction

Your customers must be able to meet the following requirements:

Submit the POSTIDENT coupon
Valid ID document with a photo of the person to be identified (ID card, passport, a foreign ID card equivalent to the German ID card).