POSTIDENT identity checks. Easy, secure and available anywhere

Personal identification on site in a post office, at delivery, online in a video chat, via eID, photo ID or automatically via AutoID.

Deutsche Post offers a secure identity check service – to millions of users every year.

On behalf of your contracting party
To ensure that only identified persons have access to sensitive services
To sensitive services including those from the financial services sector (such as opening an online bank account), telecommunications (activating a prepaid SIM card), health care (access to health information) or the mobility industry (including car sharing).

Online from 8 a.m. to 10 p.m. daily

Online identification via video chat

Germany-wide in over 8,500 post offices

Identification in the post office

Mobile with eID in about 2 minutes

Identification with eID

Fast and around the clock

Automatic identification

Driver’s license verification available around the clock

Verification with photo identification

Sign contracts online

Online contract with E-Signing

Convenient and secure at the front door

Identification at delivery

Would you like to continue your identity verification process?

If so, please enter your case ID below to continue the identity check.
You can find your case ID in the e-mail asking you to identify yourself via POSTIDENT, for example.

Please visit our help area if you have any additional questions

POSTIDENT is used here

More information about POSTIDENT for business customers

Information on the procedures

Frequently asked questions

POSTIDENT

Further information

Contact and help

POSTIDENT identity checks. Easy, secure and available anywhere

Deutsche Post offers a secure identity check service – to millions of users every year.

Would you like to continue your identity verification process?

POSTIDENT is used here