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POSTIDENT by video chat

Using the video identification procedure POSTIDENT by video chat, a call center agent can quickly and easily identify your customers online via app. This video verification process complies with the German Money Laundering Act, the German Telecommunications Act and the eIDAS Regulation.

The benefits of POSTIDENT by video chat

  • No media discontinuity when completing online applications
  • Can be performed anytime, anywhere
  • Our call center agents are available every day from 8 a.m. to 10 p.m.
  • Video verification with POSTIDENT by video chat takes just a few minutes
  • Immediate electronic provision of the identification data

Security and quality information

  • Complies with the German Money Laundering Act, the German Telecommunications Act and the eIDAS Regulation
  • Can be combined with POSTIDENT E-Signing for legally binding digital signatures
  • Flexible call center capacities at several EU locations

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