POSTIDENT portal offering all POSTIDENT procedures (business customers) | Deutsche Post

Digital identification on the POSTIDENT portal

Obtain digital identification data more quickly
Your customer selects their preferred procedure
Easy connection process

Digital signatures around the clock

without video chat, with identity transfer instead

More about the extension of E-Signing

Increased completion rates by using the POSTIDENT SDK More about the SDK

Identity checks made as easy as possible

The POSTIDENT portal is Deutsche Post’s identity verification platform. It enables your private customers to use the identity verification procedure of their choice.

If your customer cannot meet the requirements for the procedure they initially selected (due to issues with their ID document or technical conditions, for example), they are automatically offered alternative procedure.

If you are connected to the POSTIDENT portal as a business customer, you will receive your data in digital form as required.

Possible identification procedures in the POSTIDENT portal

Your benefits when connecting to the POSTIDENT portal

Higher conversion rates as a result of private customers being able to select their preferred procedure or use alternative procedures, depending on their prerequisites
Expansion of the service portfolio for private customers through new identity verification procedures and applications
High level of security through continual compliance with data protection guidelines and data storage exclusively in Germany

Cost benefits through simple, digital process chains and integrated service offers from a single source
Fast electronic data redelivery via Postident information portal or automatic interface
Investment security through connection to a single interface for all current and future identity verification processes

How verification works via the portal

Start of identification

Transfer of the customer from your onboarding process to the POSTIDENT portal for identity verification

Selection of the Identification procedure

Depending on the identification requirements and your choice, your customers can choose from various POSTIDENT procedures.

Provision of identification data

After successful identification, the data is transmitted and the end customer is returned to your process.

Use of POSTIDENT in selected sectors

POSTIDENT	Financial accounting	Telecommunications	Health	Closed and secured service platforms
POSTIDENT
Use	Online and offline identity verification compliant with the German Money Laundering Act via the POSTIDENT portal for opening an online account, for example	Personalized activation of prepaid SIM cards	Secure verification and access to sensitive health services and data	Access to protected online services or peer-to-peer platforms
By post office
By video chat
By eID function
Via AutoID and App

Value-added services with identification

Procedure	Use
E-Signing	Conclusion of digital contracts without media discontinuity – corresponds to a physical signature - without industry restrictions -
Delivery	Secure delivery with identification when handing over personal mailing - according to § 336 paragraph 5 SGB -

Increase your conversion rate with the POSTIDENT SDK

It’s easier to use the POSTIDENT SDK (Software Development Kit, iOS and Android) if you are already connected to the POSTIDENT portal via the SCR API.

Select POSTIDENT procedures are integrated into your app solutions so that your customers no longer have to download the POSTIDENT app. The end result is that identity checks can be conducted easily within your app thanks to the POSTIDENT SDK.