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How does the identity check work in post offices?

  • You will receive your POSTIDENT coupon either from the contracting party on whose behalf we are performing your identification check or via the POSTIDENT portal.
  • The employee at the post office takes the information from the coupon and will verify the ID document you present.
  • After you confirm your identification data, it is transmitted digitally to your contracting party.
Post Filiale

The following items are required:

Frequently asked questions about the identity check procedure in a post office

Please visit our comprehensive help area if you have any additional questions

Additional information on POSTIDENT by post office:

This procedure permits personal and reliable identity verification in our Germany-wide post office network. All forms of ID with a photo are usually accepted. To further enhance the security of this process, ID readers have been introduced in over 8,500 post offices to automatically verify the ID security features.