With our POSTIDENT E-Signing solution, your customers can conclude legally secure contracts with you digitally (qualified electronic signature). Deutsche Post is recognized and notified as a qualified trust service provider according to eIDAS. The necessary legitimation takes place via video chat. Or alternatively, it saves money and promotes conversion by transmitting IDs from existing customers.
The online contract conclusion starts on your website
To start the process, forward your customer and their data and the documents to be signed to the POSTIDENT portal.
Identification with POSTIDENT by video chat
To verify the digital signature, your customer is initially identified by trained call center agents in a video chat by means of an ID document.
Digital signature by mobile TAN
Your customer subsequently checks the documents that are displayed online and, if they agree, signs them legally by entering a mobile TAN.
Document forwarding and download
The signed documents are automatically forwarded to you. Your customer can also download them for their records.
Start on the business customer's website
Start of the digital contract signature on the business partner's website.
Transfer of existing identity data
Passing on of the necessary identity data from the business partner to Deutsche Post with the consent of the user.
Digital signature via mobile TAN
Digital display of the documents to be signed for verification by the user after successful verification of the mobile phone number.
Conclusion of contract
Approval for the legally valid application of the digital signature by entering an mobile TAN (conclusion of contract) as well as the option to download the signed documents.
Your customer can easily and conveniently download the POSTIDENT app from the App Store or the Play Store.
