POSTIDENT by post office:
Authorized ID documents are valid German ID cards, official foreign identity cards that are equivalent to a German ID card, and passports, provided that the documents contain a photograph of the holder and are accepted by Deutsche Post as identification. Please note that not all available ID documents can be accepted due to the required security features for documents. If private customers have questions about the identification process with ID documents that are not accepted, they will be referred to you as the party commissioning the identity check.
An authorized ID document must contain the information for the mandatory fields on the POSTIDENT form and be legible (i.e. at minimum in Latin characters and Arabic numerals) and decipherable for the vicarious agents of Deutsche Post.
If, in exceptional cases, information about the address is not provided in the ID document, the vicarious agents of Deutsche Post will request this from the person to be identified during the identity verification process in the post office.
POSTIDENT by eID function:
The only authorized ID documents for participating in the identity verification process with the new ID card are a new German ID card with the eID function activated, and a German electronic residence permit also with the eID function activated and marked as a document issued in lieu of an identity card. Electronic residence permits must have been issued after March 1, 2013, because older documents do not contain all mandatory information as the result of a production error. For identification via desktop, an ID card reader and the AusweisApp2 software are required. For verification via smartphone (with activated NFC), the POSTIDENT app is required. In both cases – via desktop or smartphone – the eID function must be activated and the personal 6-digit PIN must be known. For more information about the eID function of the new ID card, visit here.
POSTIDENT by video chat:
Authorized ID documents are valid German ID cards, official foreign identity cards that are equivalent to a German identity card, and passports, provided that the documents contain visual (holographic) security features and a photograph and are accepted by Deutsche Post as identification.
Please note that not all available ID documents can be accepted due to the required security features for documents. If private customers have questions about the identification process with ID documents that are not accepted, they will be referred to you as the party commissioning the identity check.
An authorized ID document must contain the information for the mandatory fields on the POSTIDENT form, and be legible (i.e. at minimum be in Latin characters and Arabic numerals) and decipherable for the vicarious agents of Deutsche Post.
POSTIDENT by photo:
Authorized ID documents are valid German identity cards, official foreign identity cards that are equivalent to a German identity card, and passports, provided that the documents contain visual (holographic) security features and a photograph and are accepted by Deutsche Post. Please note that not all available ID documents can be accepted due to the required security features for documents. If private customers have questions about the identification process with ID documents that are not accepted, they will be referred to you as the party commissioning the identity check.
An authorized ID document must contain information that is legible (i.e. at minimum be in Latin characters and Arabic numerals) and decipherable for the vicarious agents of Deutsche Post.