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How does the identity check via photo work?

To start the identity check via photo, you will receive a link from your contracting party, or they will forward you directly to the POSTIDENT portal.

  • Download the POSTIDENT app for identity verification via smartphone. Alternatively, you can also complete the process on your PC or laptop with a webcam.
  • Start the identity check by scanning the QR code that is displayed online or by entering your case ID in the app.
  • Take photos of your documents and a short video sequence of your face with your smartphone.
  • Ensure that the lighting is sufficient and that the data on your documents is easy to read.
  • Then send all the data you have recorded to Deutsche Post for verification. You will be informed of the identification process results in just a few minutes and the required identification data will be transmitted to your contracting party in encrypted format.
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Frequently asked questions about photo identification

Please visit our help area if you have any additional questions

Additional information on POSTIDENT by photo

The photo identification process enables you to easily verify your identity at any time by taking a picture of your ID document and yourself. Driver’s licenses can also be verified, for example when you register for a car sharing service. The verification process is performed by trained service agents from 8 a.m. to 10 p.m. on weekdays (except on national holidays in Germany)