To start the identity check via photo, you will receive a link from your contracting party, or they will forward you directly to the POSTIDENT portal.
- Download the POSTIDENT app for identity verification via smartphone. Alternatively, you can also complete the process on your PC or laptop with a webcam.
- Start the identity check by scanning the QR code that is displayed online or by entering your case ID in the app.
- Take photos of your documents and a short video sequence of your face with your smartphone.
- Ensure that the lighting is sufficient and that the data on your documents is easy to read.
- Then send all the data you have recorded to Deutsche Post for verification. You will be informed of the identification process results in just a few minutes and the required identification data will be transmitted to your contracting party in encrypted format.