Supplement DIALOGPOST with attractive services.

Basic service – effective and right on the mark

With Dialogpost, you can send shipments that address existing customers. Promotional and non-promotional content is permitted. Promotional content does not have to be the same, whereas non-promotional content must all be the same.

You can find details of prices, minimum volumes, and discounts here.


*) The primary purpose is not to encourage the purchase of products or services or the provision of free offers.

What you can send with DIALOGPOST

Promotional content
  • Offers that aim to motivate customers to purchase products and services; free samples and promotional items may be included; sachets can also be enclosed, please refer to the additional information listed under item 7 of our service brochure.
  • Brand advertising, political campaign material
  • Invitations to take part in events (e.g. open days, city festivals, exhibitions, sales presentations)
  • Invitations to take part in competitions
  • Notifications associated with bonus programs in connection with offers
  • Customer magazines
  • Appeals for donations
  • Messages of congratulations
  • Customer cards (no replacement cards)
Non-promotional content *)
  • Market research and opinion polls
  • General customer information such as:
    - Changes to General Terms and Conditions
    - Travel documents (e.g. vouchers)
    - Order confirmations
  • Call-back campaigns
  • Specific user instructions, e.g. for credit cards and insurance (breakdown cover) associated with an existing contract
  • Contract terms, changes, cancellations
  • Public announcements or notifications
  • Queries and requirements
  • Annual and company reports
  • Simple price lists
  • Notices (not notifications of charges)
  • Invitations to annual general meetings, shareholders' meetings and members' meetings

What you cannot send with DIALOGPOST:

  • Merchandise intended for sale (excluding books, brochures, newspapers, and magazines)
  • Requests for payment (e.g., invoices, reminders, notifications of charges, etc.)

Options for greater flexibility and better planning capability

Small print runs

Sending offers to a small group of customers cost-effectively is also possible with DIALOGPOST. With the EASY option, the minimum volume drops to 500 advertising shipments throughout Germany. For example, you can easily test advertising material with selected existing customers before you send it on a large scale. This is all possible with EASY.

Plan mailings effectively

No more duplicates, correct addresses at all times, exact form of address, lowest postage possible, and much more. The DIALOGPOST MANAGER helps you perfect the planning and implementation of your mailing campaigns. You can choose the software modules to meet your own requirements.

Intelligent special services you can combine and profit from

Target groups and analyses

Zielgruppen und Analyse

Get to know your target group better or profit from our professional address analyses.

Knowing your customers better means activating them more effectively

By systematically preparing and analyzing your existing customer data, you can start customer-specific mailing campaigns effectively.

Post Direkt analyses

Well-maintained addresses

Recipients move house or get married, or address data is not recorded correctly from the outset. Deutsche Post Direkt checks, cleans, and updates your address inventories for you.

Post Direkt cleansing

Production and dispatch

Produktion und Versand

Track your print mailings right to the customer or use our convenient full-service offerings.

All-round service for your mailings

From design to printing and dispatch, right through to delivery, with BESTSELLER MAIL you gain a complete service for your mailings at a fixed price.

Bestseller Mail

Process mailing campaigns easily online

Your online portal for the design, printing, and dispatch of multi-addressed letters and postcards in just a few steps. And with fully transparent costs.  


Analysis and optimization

Auswertung und Optimierung

Measure the impact of your advertising mailings fast or receive support for optimizing your print mailings.

Start your future – in dialogue with us:


We’re happy to advise you personally! Simply use our callback service or our handy contact form.

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