DIALOGPOST – volumes, formats, and charges

Important and useful information – compiled clearly for you. All information on the conditions and more details regarding DIALOGPOST are available in the product brochure.

Formats & prices

Easy to calculate

With its two formats and seven price categories, DIALOGPOST is so easy to calculate.

Formats Price per shipment 1) Weight 2) Dimensions


€ 0.30
€ 0.35
up to 20 g
21 - 50 g
L: 150 - 235 mm
W: 90 - 125 mm
H: bis 5 mm

rectangular only

Groß [Large]

€ 0.45
€ 0.58
€ 0.72
€ 0.79
€ 0.92

up to 50 g
51 - 100 g
101 - 250 g
251 - 500 g
501 - 1.000 g
L: 140 - 353 mm
W: 90 - 250 mm
H: bis 30 mm

square shape possible 4)
  • A production surcharge of €0.05/item will be charged for Standard und Groß (large) items that cannot be processed by our automatic sorting systems.1)
  • The price for pallet storage will be increased to €6.99/30 days.1)
  • Surcharges for low volumes (EASY) will be increased to €0.15/item.1)

1) All charges specified are subject to statutory VAT.
2) Fractions in terms of weight are rounded up to whole grams.
3) The length must be at least 1.4 times the width. DIALOGPOST items measuring 148mm in length are also permissible.
4) If the sum of the sides is greater than 140 mm.

Additional DIALOGPOST options

Option Surcharge per shipment 1)
Details Further information


+ € 0.10

Small volumes from 500 to 3,999 shipments; promotional content only.


1) All charges specified are subject to statutory VAT.

Suitability for automatic processing

To process your advertising mailings, Deutsche Post uses sorting systems that are able to sort shipments fully automatically. So that DIALOGPOST shipments are suitable for machine processing, both basic formats, Standard and Groß [Large], must be fully suitable for automatic processing.

DIALOGPOST items that differ from the shapes and dimensions of the specified basic formats, as well as items that do not have straight outer edges, may be posted as creative special formats. This incurs a surcharge for "non-machinability".

  • If items cannot be automatically processed and lead to disruption during machine processing, the surcharge incurred can be imposed within four weeks of the day of posting for the entire posting volume of the order.

If they are not fully suitable for automatic processing, the following surcharge will apply per shipment:

Surcharges Surcharge per shipment

Unsuitable for automatic processing 1)

+ € 0.05


1) All charges specified are subject to statutory VAT.

When are shipments deemed suitable for automatic processing?

Suitability for automatic processing is determined by:

  • Machine readability (font, outline, background, and surrounding area of the address)
  • Design of the address side (division of zones and design requirements of the address side)
  • Machinability (content and external appearance of the shipment)

A shipment is only deemed suitable for automatic processing if the requirements specified above are complied with entirely. Please note that shipments with certain special services must be suitable for automatic processing. More detailed information can be found in the  Dialogpost suitability for automatic processing brochure.

Minimum volumes

Overview of minimum volumes

Volume Region

5,000 DIALOGPOST shipments

Throughout Germany

250 DIALOGPOST shipments

For the same routing region (first two digits of the postal code are identical)

500 DIALOGPOST EASY shipments

Throughout Germany (with low-volume surcharge), promotional content only


Optimize shipping costs

If you do not reach the relevant minimum volume, you can pay a corresponding surcharge. This is based on the net shipment charge (charge for the individual shipments).

If there are variations, the surcharge is based on the shipment with the lowest weight.


Overview of discounts on charges

Presorting: Overview of discounts on charges

Bundle/tray preparation,
routing region
preparation, postal code 1)  
Pallet preparation,
routing zone
Pallet preparation,
routing region

From 4,000 shipments

5 % 6 % 2 % 5 %

1) Sorting by postal code only possible for Groß [Large] shipments.

Pallet preparation: criteria for discounts

All the following criteria must be met for a discount on charges:

  • Sorting by routing zones or routing regions
  • For Standard shipments: 100 kg minimum net weight
  • For Groß [Large] shipments: 200 kg minimum net weight or pallet height at least 1.60 m, including pallet and using the base surface of a Euro pallet
  • For card form: 50 kg minimum net weight for Standard format, 100 kg minimum net weight for Groß [Large] format
  • Pallets must be stackable and may not exceed 1.80m in height
Bundle and tray preparation: criteria for discounts
Preparation Basic format Filling volume

Routing region tray


Filled at least halfway or
net fill weight of at least 2.5 kg

Routing region tray 2) or
postal code tray

Groß [Large]

Filled at least halfway or
net fill weight of at least 6 kg

Routing region bundle* or
postal code bundle 2)

Groß [Large]

Minimum of five shipments

2) No discount for DIALOGPOST without wrapping; presorting mandatory.

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