Important and useful information – compiled clearly for you. All information on the conditions and more details regarding DIALOGPOST are available in the product brochure.
DIALOGPOST – volumes, formats, and charges
Formats & Prices
Easy to calculate
With its two formats and seven price categories, DIALOGPOST is so easy to calculate.
Formats | Prices per item 1) | Weight 2) | Dimensions |
---|---|---|---|
Cards |
0,28 € | ||
Standard3) |
0,32 € 0,37 € |
up to 20 g 21 - 50 g |
L: 150 - 235 mm B: 90 - 125 mm H: up to 5 mm Rectangular only |
Large |
0,45 € 0,58 € 0,72 € 0,79 € 0,92 € |
up to 50 g 51 - 100 g 101 - 250 g 251 - 500 g 501 - 1.000 g |
L: 140 - 353 mm B: 90 - 250 mm H: up to 30 mm square shape possible 4) |
2) Weights should be rounded up to whole grams.
3) The length must be at least 1.4 times the width. DIALOGPOST items measuring
148 mm in length are also permissible.
DIALOGPOST option
Note that surcharges are not included in the item franking. Payment is made at the time of posting.
Surcharge per shipment 1) |
Details | |
---|---|---|
DIALOGPOST EASY |
+ 0,15 € | Small volumes from 500 to 4,999 shipments; promotional content only. |
1) All prices are subject to statutory value added tax.
Suitability for automatic processing
To process your advertising mailings, Deutsche Post uses sorting systems that are able to sort shipments fully automatically. So that DIALOGPOST shipments are suitable for machine processing, both basic formats, Standard and Groß \[Large], must be fully suitable for automatic processing.
DIALOGPOST items that differ from the shapes and dimensions of the specified basic formats, as well as items that do not have straight outer edges, may be posted as creative special formats.
This incurs a surcharge for non-machinability.
If items cannot be automatically processed and lead to disruption during machine processing, the surcharge incurred can be imposed within four weeks of the day of posting for the entire posting volume of the order.
If they are not fully suitable for automatic processing, the following surcharge will apply per shipment:
Surcharge per item | |
---|---|
Unsuitable for automatic processing 1) | + 0,05 € |
1) All prices are subject to statutory value added tax.
- When are shipments deemed suitable for automatic processing?
-
Suitability for automatic processing is determined by:
- Machine readability (typeface, arrangement, background and setting of the writing)
- Design of the address side (division of zones and design requirements of the address side)
- Machinability (content and external appearance of the shipment)
Items in the Standard basic format up to 20 g must be fully suitable for automatic processing. Items in the Standard basic format exceeding 20 g and in the Large basic format must meet the requirements concerning machine readability and layout on the address side. Suitability for automatic processing (machinability) is desirable but not mandatory. For more detailed information, see the brochure on automatic processing (German only) Dialogpost suitability for automatic processing brochure.
Minimum volumes and sorting
Overview of minimum volumes
Volume | Region |
---|---|
5.000 DIALOGPOST items | Throughout Germany |
200 DIALOGPOST items | For the same routing region (first two digits of the postal code are identical) |
500 DIALOGPOST EASY items | Throughout Germany (with low-volume surcharge), promotional content only |

Optimize postage costs
If you do not reach the relevant minimum volumes, you can pay the difference. This is based on the net shipment charge (charge for the individual items).
If there are variations, the surcharge is based on the shipment with the lowest weight.
Sorting
Please note that items must always be sorted in ascending/descending order by postcode.
Pickup
Introduction of a pickup fee for postings from 5 metric tons/pickup order* (from March 1, 2022) |
€ 5.00/pallet |
*also applies to DIALOGPOST heavy
Discounts
Overview of discounts on charges
Bundle and tray preparation
Basic format | Preparation | Filling level |
---|---|---|
Standard | Routing region trays | At least half filled |
Large | Routing region trays* or postal code trays | At least half filled |
Routing region bundles* or postal code bundles | At least five items |
Pallet preparation**
- Sorting by routing zones or routing regions
- Pallets must not exceed a maximum height of 1.80 m or five collars (height approx. 1.20 m)
Basic format | Minimum net weight or pallet height |
---|---|
Standard** | 100 kg minimum net weight In card form: DIALOGPOST card Standard: 50 kg minimum net weight |
Large | 200 kg minimum net weight or pallet height at least 1.60 m including pallet and using the base surface area of a Euro pallet; Card form: 100 kg minimum net weight |
Pre-sorting: Discounts on basic charges
Requirement: Minimum posting volume 5,000 items
Preparation | Pre-sorting | Basic format | Discount |
---|---|---|---|
Bundle and tray preparation | Routing region | Standard | 5 % |
Large | 4 % | ||
Postal code*** | Large | 5 % | |
Pallet preparation | Routing zone | Standard or Large | 2 % |
Routing region | 5 % |
* DIALOGPOST without wrapping must only be posted pre-sorted into postal code and routing region bundles/routing region trays. Discounts are not granted for routing region bundles/routing region trays.
** Please note that the machine program must also be indicated when bundling (bundles/trays/pallets) for the Large basic format.
*** Pre-sorting for a discount on postal code trays/bundles is only possible for items in the Large basic format.
DIALOGPOST: You can order your mailings online, including high-quality printing.
All-round service: It is now easy to go online and order high-quality printing and reliable delivery direct to mailboxes.
Submitting your own items? Create Dialogpost posting lists online