These pages will provide you with more information about the topic of pension payment. The core mission of the Renten Service is ensuring on-time, reliable and efficient payment of statutory pension as well as providing services related to private and company pension plans:
Here you will find information regarding your statutory pension and have the opportunity to notify us of any changes.
Here you will find the necessary applications, forms and form assistants here.
Our outsourcing service for company pension plans and employers.
You haven’t received a pension payment since the end of November because Renten Service did not receive the completed and signed form within the deadline.
Here you can find information regarding the 2021 life certificate in your language.
Please immediately complete in full the life certificate and sign the form personally. If you submit your life certificate to us in a timely fashion, we can quickly resume your payments. You will also be reimbursed for all payments that you missed.
Contact:
Deutsche Post AG
Niederlassung Renten Service
04078 Leipzig
Germany
Phone: +49 (0)221 5692-777
Fax: +49 (69) 6530 1510 865
E-mail: LB2021@deutschepost.de
Everything you need to know about the life certificate can be found in our FAQs.
Pensions will not be adjusted this year in the former West German states.
In the states of former East Germany, pensions will be increased by 0.72% as of July 1, 2021, as part of the initiative to gradually adjust “East” pensions to match “West” pensions.
Everything you need to know about your pension adjustment notification can be found in our FAQs.
Your entitlement to a basic bank account means it will no longer be necessary to pay out statutory pensions in cash. Financial institutions will assist you in setting up a basic bank account.
As of December 1, 2021, pension beneficiaries will be charged fees for pension payments made in the form of payment orders for settlement (ZzV) in Germany or check payments to EU residents.
The responsible pension insurance fund will decide on the deduction of costs and the cost amount.
You can find detailed information in our FAQs.
The cost deduction for your pension payment at the end of December 2021 will take effect for the first time as of December 1, 2021.
The German Basic Pension Act (Gesetz zur Grundrente) will become effective as of January 1, 2021. Please note: The basic pension is not a separate payment. It is paid out as a supplement to your statutory pension.
Deutsche Rentenversicherung examines whether the conditions for the basic pension supplement have been met for each pension recipient on a case-by-case basis. You do not need to do anything. There is no need to submit an application.
IMPORTANT INFORMATION! Deutsche Rentenversicherung warns against con artists. Further information here.
If you meet the conditions, Deutsche Rentenversicherung will send you a notification informing you of the amount of your supplement. The first notifications will begin going out in July 2021 at the earliest. It may take until the end of 2022 for some notifications to be sent.
In any event, the basic pension will be paid out retroactively. This means that if you do not receive your notification until December 2022, you will receive all of your basic pension supplement payments for the period from January 2021 to December 2022 in a single payment.
Information regarding the basic pension is provided by Deutsche Rentenversicherung, for example through its toll-free number 0800 1000 4800 from Monday through Thursday between 7:30 a.m. and 7:30 p.m. or on Fridays between 7:30 a.m. and 3:30 p.m.
Further information is available here:
We would like to take this opportunity to inform you about possible effects of the COVID pandemic on the activities of the Renten Service:
FAQs regarding the statutory pension
FAQs for company pensioners and allowance beneficiaries
