Stage Warensendung en

New products for domestic Bücher- und Warenversand (book and merchandise shipments) – from 1 July 2019

Bücher- und Warenversand (book and merchandise shipments)

Life is getting easier: As of 1 July 2019, we will be streamlining our book and merchandise shipment portfolio from six to two affordable products: “Bücher- und Warensendung up to 500 grams” and “Bücher- und Warensendung up to 1,000 grams”.

The benefits for you at a glance:

  • Affordable shipping of your books and merchandise
  • Items can be sealed when posted and sent
  • Standardized item formats

The new Bücher- und Warensendung products (books and merchandise shipments) in detail

Beispiel Warensendung en
  • Transit time of 3–4 business days
  • Sealed shipping
  • Exempt from VAT according to the German Value Added Tax Act (Umsatzsteuergesetz)
 
Product
Dimensions and weight Price
Bücher- und
Warensendung
500
Length: Up to 35.3 cm
Width: Up to 25 cm
Height: Up to 5 cm
Gewicht: 500 g
1.90 €
Bücher- und
Warensendung
1000
Length: Up to 35.3 cm
Width: Up to 25 cm
Height: Up to 5 cm
Weight: 1.000 g
2.20 €


Warenversand (merchandise shipments) until 30 June 2019 here
Bücherversand (book shipments) until 30 June 2019 here

Alternatives to domestic Warenversand

DHL Päckchen
from € 3.79
Learn more
L: 15–35 cm
W: 11–30 cm
H: 1–60 cm
Up to 2 kg
DHL Paket
starting at € 4.99
Learn more
L: 15–120 cm
W: 11–60 cm
H: 1–60 cm
Up to 31.5 kg
Großbrief (large letter)
items starting at € 1.45
Learn more
L: 10–35,3 cm
W: 7–25 cm
H: Up to 2 cm
Up to 500 g
Maxibrief
starting at € 2.60
Learn more
L: 10–35,3 cm
W: 7–25 cm
H: Up to 5 cm
Up to 1,000 g

New offer for our business customers: WARENPOST.

Offers fast shipping for small format goods, with order tracking (Track & Trace)

Find out more

Frequently asked questions

What are the delivery times for the new products (transit times)?

Bücher- und Warensendung items will generally be delivered within 3 to 4 business days after posting. In other words, the transit times for new products will be the same as for the old. Transit times, however, are not guaranteed.

Will there be content restrictions for the new Bücher- und Warensendung products?

The content restrictions on the prior Warensendung products (merchandise shipments) will also apply in their entirety to the new products. You may send samples, specimens and articles of any kind that by their nature can be regarded as merchandise. A wide range of things such as books, replacement parts, electronic devices, mobile telephone accessories, data storage devices, textiles and household goods can be shipped inexpensively. Correspondence may not however be sent as a Bücher- und Warensendung item. An invoice, delivery note or other accompanying documents may be enclosed with the merchandise.

What has to be printed on the envelope before posting to indicate that it is a Bücher- und Warensendung product?

The envelope containing Bücher- und Warensendung items must have “BÜWA” printed clearly above the recipient address.

Where and how can the new Bücher- und Warensendung items be posted?

You can drop Bücher- und Warensendung items into a letterbox or post them at any Deutsche Post retail outlet. Please ensure that “BüWa” is printed above the address. A posting list is not required.

How do Bücher- und Warensendungen need to be delivered?

Bücher- und Warensendungen are allowed to be delivered sealed. The previously open shipments are no longer necessary making the product more easy to use. For the examination of the tariff conditions an opening and content check by our co-workers is permitted.

What types of franking can be used on the new products?

All Deutsche Post franking products in use to date (including stamps) can be used to frank Bücher- und Warensendung items. Among other things, a separate stamp from the Blumen (flowers) series to the value of €1.90 will be available for Bücher- und Warensendung 500 items.

Can both of the new products be combined with other shipping services/special services?

Bücher- und Warensendung 500 and Bücher- und Warensendung 1000 items can only be combined with “Premium Address”. Other services are not available.

Bücher- und Warensendung items cannot be combined with special services such as registered mail or cash on delivery.

The change in the portfolio has resulted in higher postage prices for some of the previous Bücher- und Warensendung products. What’s the reason for this?

Like all other companies, Deutsche Post is confronted with rising costs (transport costs, labour costs, etc.) that must be addressed with appropriate pricing. By changing the product portfolio, we were able to limit the increases overall.

Can postage stamps or Bücher- und Warensendung labels that I purchased to mail old Büchersendungen (book shipments) und Warensendungen (merchandise shipments) products be exchanged?

Postage that you purchased cannot be exchanged since it can be used for other Deutsche Post AG products. The return period for Bücher- und Warensendung labels is expected to last three months.

Will I have to pay value-added tax on the postage for the new products?

No, the products are exempt from VAT according to the German Value Added Tax Act (Umsatzsteuergesetz)

Bücher- und Warensendung 500 and Bücher- und Warensendung 1000 items can be no thicker than 5 cm. What other products will be available for items that are thicker?

DHL Päckchen products are available for merchandise that is thicker than 5 cm. Although the prices for these products are higher, their transit times are lower (generally 1–2 business days). Or you can use DHL Paket, which has both better transit times and other service features (liability, delivery upon signature, etc.).

Will you offer price advantages for frequent shippers of the new Bücher- und Warensendung products?

No, we will not offer any volume discounts or similar pricing instruments for these products. The graduated discount scale that was used previously will be discontinued.

Can Bücher- und Warensendung items be addressed and sent to Packstations?

Just as with parcels, Bücher- und Warensendung items can also be delivered directly to a Packstation in the recipient’s vicinity at no extra cost. This service must be requested during the ordering process and/or by the sender. The only requirement is that the recipient must be a registered Packstation user.

How will my Bücher- und Warensendung items be delivered?

These items will normally be delivered to the recipient’s letterbox. Since some “Bücher- und Warensendung” items may be too large for the recipient’s letterbox (which usually has a slot height of only 4 cm compared to the maximum 5 cm for Bücher- und Warensendung items) and since some recipients may not be home during the delivery attempt, the procedure is the same as with parcels: The item will be left with a neighbour or at a retail outlet. A notification card will be left to inform the recipient of the location of their Bücher- und Warensendung item. These items can also be delivered to a Packstation. They cannot be combined with special services such as registered mail or cash on delivery.