Questions and answers regarding the 2024 life certificate

Deutsche Post AG’s Renten Service regularly checks on behalf of your insurance provider that pension beneficiaries residing abroad continue to meet the requirements to receive payments (in accordance with section 119 of Book 6 of the German Social Security Code - SGB VI).

You must sign the life certificate form, take it to be certified by an official body, and return the original by mail to Renten Service by August 16, 2024.

You will receive the life certificate form by mail along with your pension adjustment notification in June or July. You must sign the life certificate form, take it to be certified by an approved institution, and return the original by mail to Renten Service by August 16, 2024. Please use the pre-printed return envelope. Alternatively, you can quickly and reliably provide digital proof of life - and no longer have to return the completed certificate of life form.

If no life certificate form is enclosed with the pension adjustment notification, you do not need to take any further action this year. 

Important note:
Please do not send us a signed and certified life certificate before you receive your 2024 pension adjustment notification.

Please return the original life certificate form which you have signed and had certified by an official body by mail to Renten Service by August 16, 2024.

Deutsche Post AG
Niederlassung Renten Service
04078 Leipzig

Alternatively, you can quickly and reliably provide digital proof of life - and no longer have to return the completed certificate of life form.

PLEASE NOTE: Submissions by e-mail and fax will not be accepted.

No, submissions by e-mail and fax will not be accepted.

Please return the original life certificate form which you have signed and had certified by an official body by mail to Renten Service by August 16, 2024. Use the enclosed return envelope in your pension adjustment notification (the return address is already printed on it).

Deutsche Post AG
Niederlassung Renten Service
04078 Leipzig
Deutschland

Alternatively, you can quickly and reliably provide digital proof of life - and no longer have to return the completed certificate of life form.

If a life certificate form is not enclosed with your pension adjustment notification, you do not need to take any further action this year.

If you have received neither a pension adjustment notice nor a life certificate form, please ask your insurer whether you need a life certificate this year.
If you do need to submit a life certificate, you will find the 2024 life certificate form here.

Please return your signed original life certificate 2024 form, certified by an official body, by post to Renten Service by August 16, 2024.

Deutsche Post AG
Niederlassung Renten Service
04078 Leipzig.

Alternatively, you can quickly and reliably provide digital proof of life - and no longer have to return the completed certificate of life form.

Please contact your insurance provider for information about whether you need a life certificate this year. In the event that you receive more than one pension, you may have to contact more than one insurance provider for this information.
If you do need to submit a life certificate, you will find the 2024 life certificate form here.

Please sign the 2024 life certificate form, have it certified by an official body and return the original by mail to Renten Service by August 16, 2024.

Deutsche Post AG
Niederlassung Renten Service
04078 Leipzig.

Note: If you have no mail service, you can also hand over the signed and certified life certificate to your German diplomatic mission if necessary.

Alternatively, you can quickly and reliably provide digital proof of life - and no longer have to return the completed certificate of life form

In the event you have received a pension adjustment notification without a life certificate form, you are not required to submit a life certificate this year. No further action is required on your part.

If Renten Service does not receive your life certificate on time in August, we will send you a friendly reminder in September.

If you do not respond to the reminder by mid-October, your pension payments will be suspended as of November 30. Pension payments will not resume until you submit a certificate of life.

If you submit your certificate of life to us in a timely fashion shortly thereafter, your payments can be quickly resumed. You will also be reimbursed for all payments that you missed.

Renten Service will otherwise return the payment order for your pension to your insurance provider. Should resumption of payment be necessary after that, you must contact your insurance provider. The address of your pension insurance provider can be found on your pension notice or your pension adjustment notification.

If you, as the pension recipient, are unable to write and thus cannot complete the life certificate yourself, you must submit a certificate confirming this along with the life certificate.

  • This must be confirmed in Section C1 of the life certificate


If the pension beneficiary is unable to speak to a competent authority in person for health reasons

  • This must be confirmed in Section C1 of the life certificate and
  • The name of the person who visited the official body on behalf of the pension beneficiary must be given in Section C2

We are very sorry that you have lost a loved one and we do not wish to cause you any more inconvenience than necessary.

If you or the funeral directors have already notified us that the person entitled to the pension has died, then your notification and our dispatch of the adjustment, including the request for the annual proof of life, have overlapped. You do not need to do anything else.
If this is not the case, please complete the "Change Notification: Certificate of Life" and send it to:

For pensioners who reside in Germany
Deutsche Post AG
Niederlassung Renten Service
13497 Berlin

For pensioners who do not reside in Germany
Deutsche Post AG
Niederlassung Renten Service
13496 Berlin

You will find the form here Chance Notification: Certificate of Life

The following bodies are regularly approved for certification

  • All public authorities, such as the police, municipalities (registration offices, mayor's offices), pension insurance institutes, health insurance companies
  • Financial institutions
  • Parish offices, rabbinates
  • Hospitals, the Red Cross, polyclinics
  • German representations abroad (embassies, consulates)

 

Country-specific bodies:

  • Argentina Associacion Filantropica Israelita (AFI), Associacion Mutal Israelita de Argentina (AMIA), Deutsche Wohltätigkeitsgemeinschaft (DWG)
  • Denmark Bund Deutscher Nordschleswiger (BDN)
  • United Kingdom: Physicians, Association of Jewish Refugees (AJR), National branch of the Seliger-Gemeinde, German YMCA, German Welfare Council
  • Israel Association of Israelis of Central European Origin (Irgun-Jeckes)
  • Canada: E.P.A.S.A. (social service agency for Italian tradespeople)
  • Paraguay: Freiwilliges Deutsches Sozialwerk (FDS - voluntary German social service)
  • Peru: German-Peruvian benefit society, Mr. Andreas Mossier
  • USA: German Society of the City of New York

If you received a reminder to submit your life certificate, we did not receive your 2024 life certificate by the August 16, 2024, deadline. This could be due to a longer than usual delivery time.

Note: If you receive more than one pension, more than one proof of life may be needed. In this case, several forms for the 2024 certificate of life or several 2024 digital proof of life letters will be sent to you together with your pension adjustment notification.

Please provide all required proof of life. To do this, you can either

  • complete all forms for the 2024 certificate of life, have them confirmed by an official body, and return the originals by mail or
  • provide the 2024 digital proof of life for each pension

Please note: It is not permitted to return the certificate of life by e-mail or fax

If you have already returned by mail all original 2024 certificates of life sent to you OR provided the 2024 digital proof of life, no further action is required.

Otherwise, your 2024 certificate of life must be received at Deutsche Post AG, NL Renten Service, 04078 Leipzig, Germany, by October 18, 2024, at the latest. Alternatively, you can quickly and reliably provide digital proof of life - and no longer have to return the completed certificate of life form.