General Questions Regarding the Digital Proof of Life Process

Digital proof of life is an alternative way to provide your annual proof of eligibility (proof of life) to continue receiving pension payments. It can be used in lieu of submitting a certificate of life. In effect, using digital proof of life means you no longer have to return the completed certificate of life form. 

You can submit your proof of life securely and conveniently from the comfort of your own home, regardless of public holidays or opening hours. Your digital proof of life is transmitted to the Renten Service without delay and at no additional cost to you.  

If you reside in Austria, Australia, Canada, Chile, Kosovo, Lithuania, Serbia, South Africa, Spain, Thailand, Turkey, Ukraine or the United States of America, you can use the digital proof of life.

No. Only pension recipients may use digital proof life. The proof of life requirement will not be deemed met if another person uses the service.

No, the respective pension recipient must perform the proof of life process themself.

Yes, you can conduct the proof of life process at any time. The digital proof of life is based on the POSTIDENT service, which uses your photo for this. You can take a photo of your ID document and yourself at any time. The verification process is performed by trained POSTIDENT employees from 8 a.m. to 10 p.m. CET every day of the week with the exception of public holidays in Germany. 

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