POSTSCAN can only be ordered for a single individual at the delivery address you provide. Additional household members may place their own POSTSCAN order through their personal account in the Deutsche Post online shop.
For POSTSCAN we use only the delivery address that you:
Items sent to the delivery address will be scanned at POSTSCAN. The delivery address consists of first name, last name, street, house number, postal code and city. Make sure nobody living at the delivery address has an identical name (first names or multiple first names and last names). Collective forms of address such as "Family" or "John and Mary Smith" may not be used for registration.
Only delivery addresses in Germany are allowed.
Important: Your address cannot change during an active POSTSCAN order. To change your address, you have to enter a new POSTSCAN order for the new address.