Have your daily mail digitized and received via email

Easily read scans of your letters online – for a few weeks or permanently. Now also in your email inbox at WEB.DE and GMX.

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Have your daily mail digitized and received via email

Your companion for travel and everyday life: our mail scan service.

Do you want to have your mail digitized, receive and read letters online? With POSTSCAN, you receive your daily mail at the Deutsche Post shop and directly in your email inbox from WEB.DE or GMX.

Ideal for vacations, business trips, or the permanent digitization of your daily mail. Storage – even for several months – and the subsequent delivery of the originals can be optionally added with ease.

POSTSCAN - briefly explained

In less than 1 minute we will show you how our mail scan service works and what advantages our new scanning service offers you!

Take a look!

(currently only the German version is available)

POSTSCAN – Have your mail digitized

Use POSTSCAN for just €14.99 per month and receive your letters as scans – also via email. The data protection-compliant and sustainable destruction of your scanned originals is included. Storage (1 month, 3 or 6 months) and the subsequent delivery of your originals can be booked additionally.

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Vacation, business trip, digital everyday life – POSTSCAN is always with you

  • Use POSTSCAN on vacation

    Have letters scanned, read them online, and always keep an eye on your mailbox!

  • Use POSTSCAN on business trips

    Read your mail on the road and never miss appointments or important documents!

  • Use POSTSCAN in your digital everday life

    Receive and manage daily mail digitally – it couldn't be easier!

Keep a digital eye on your mail – now available as e-mail

POSTSCAN digitizes your daily mail and conveniently sends your letters to you via email. You can choose between the subsequent data protection-compliant destruction of the originals or the additional booking of a customized delivery and storage duration.

Flexible – Important messages reach you anywhere – for a few weeks or permanently.

Affordable – Scanning, email forwarding and data protection-compliant destruction.

Secure – Your letters are scanned in a data protection-compliant and automated manner.

Individual – Storage, delivery and retention for several months.

It couldn't be easier. Receive your daily mail online.

  • Step 1: Order POSTSCAN

    Book POSTSCAN online in the shop for just EUR 14.99 per month, as well as the optional delivery & storage duration of the originals and an extended retention period.

  • Step 2: Scanning your daily mail

    We scan your letter contents and optionally store the originals securely and in compliance with data protection regulations.

  • Step 3: Read mail online

    Every working day, your mail will be delivered to your online mailbox in our shop or sent to your WEB.DE or GMX e-mail account.

  • Step 4: Originals

    Your scanned letters will be destroyed in compliance with data protection regulations or optionally stored (1, 3 or 6 months) and then delivered to your desired address.

Good to know: With POSTSCAN, only the content of the letters is scanned. Subsequently, the letter content and the envelopes are destroyed in compliance with data protection regulations (according to ISO 21964, protection class 3, security level 4) - if no delivery & storage duration has been booked. The paper is fully sent for recycling. This helps us collectively close resource cycles and conserve valuable natural resources.

If you do not book the delivery & storage duration of your originals, we also save travel distances and thus CO2 emissions in the delivery!

Your letters, your options.

Options Included Bookable additional options
Handling of the originals Data protection-compliant (ISO 21964, protection class 3, security level 4), sustainable destruction Data protection-compliant storage and delivery of the originals to the desired address after the agreed storage duration (1 month, 3 months, 6 months)
Retention period of the scans Storage of scanned letters in the customer account for 90 days Storage of scanned letters in the customer account for 180 days or 360 days

Price list POSTSCAN

Service Price1

POSTSCAN setup price

(includes the first month of use)

14.99 €

POSTSCAN monthly subscription2

(starts with the second month of use)

14.99€ per month
Automatic forwarding of mail to be digitalized Included
Digitization of mail 3 Included
Provision of scanned mail in Deutsche Post shop Included
Forwarding of scanned mail to WEB.DE or GMX account (optional) Included
  • Options Period Price1

    Data protection compliant, sustainable destruction of letters (including envelopes)

    - Included
    Data protection compliant storage and delivery of the originalsto the desired address after the agreed storage period

    1 month

    7.99 €

    permonth

    Data protection compliant storage and delivery of the originalsto the desired address after the agreed storage period

    3 months

    8.99€

    permonth

    Data protection compliant storage and delivery of the originalsto the desired address after the agreed storage period

    6 months

    9.99€

    permonth

    Surcharge for immediate adjustment of delivery and storage duration -

    9.99 €

    one-time

    Storage of scanned letters in the customer account in the Deutsche Post shop

    90 days

    Included

    Storage of scanned letters in the customer account in the Deutsche Post shop

    180 days

    1.99

    permonth

    Storage of scanned letters in the customer account in the Deutsche Post shop

    360 days

    3.99

    permonth

    Surcharge for immediate adjustment of the storage duration - 4.99 € one-time
  • 1All prices are final and include statutory VAT.
  • 2The monthly subscription can be cancelled monthly.
  • 3 Further information and exceptions can be found in the service description.

Questions and answers

During the period for which you have ordered POSTSCAN, we'll collect your incoming mail with the receiving address you provided and digitalize all postcards and regular letters before physical delivery and send them as digital messages to your POSTSCAN customer account in the Deutsche Post shop under "Meine Sendungen" (My items).  

The items listed below can be scanned and are displayed in the Deutsche Post shop: 

  • Postcards and letter mail in the following formats: ISO (A3, A4, A5, A6, A7, B4, B5, B6, B7)
  • Additional services: registered mail (advice of delivery, mailbox delivery)

The following conditions must also be met:  

  • Volume: up to 100 sheets per item 
  • Document thickness: up to 1.2 mm  
  • Paper weight: 30 g/m² to 280 g/m² 
  • Fasteners: for letter mail with simple fasteners (paper clips and staples)

Items that we can't scan (e.g. catalogs) will be sent without delay directly to your receiving address.

After we've scanned your mail and sent it to your customer account where you can view it, we put the mail in storage. We send mail that can't be scanned directly to your receiving address without delay. For POSTSCAN orders, we deliver your stored original mail to your receiving address, or to any other address specified by you, every month and after termination of your order.

For POSTSCAN we use only the receiving address that you provided when you ordered POSTSCAN in the shop and verified using the AdressTAN sent to you. Items sent to the receiving address will be scanned at POSTSCAN. The receiving address consists of first name, last name, street, house number, postal code and city. Make sure nobody living at the receiving address has an identical name (first names or multiple first names and last names). Collective forms of address such as "Family" or "John and Mary Smith" may not be used for registration. Only receiving addresses in Germany are allowed. 

Important: Your address cannot change during an active POSTSCAN order. To change your address, you have to enter a new POSTSCAN order for the new address. 

Only one receiving address per POSTSCAN order is possible. For other orders, each customer must use their own customer account to submit an order for POSTSCAN.

POSTSCAN can also be used during temporary absences like vacations or business trips. To do so, after starting the service you only need to terminate it at the desired date in the Deutsche Post shop. 

If you wish to receive your mail items as originals after scanning, you must book the additional option "Delivery & Storage Duration" in your customer account. Otherwise, the items will be destroyed after a temporary storage period of 31 days post-scan. You can book the additional option for 1 month, 3 months, or 6 months. During these periods, your mail items will be stored in compliance with data protection regulations by Deutsche Post and then delivered to your desired address in a consolidated envelope.

Do you have any other questions? 

You can find more questions and answers about POSTSCAN here.

POSTSCAN – Your mailbox is wherever you are.

Receive and read scans of your letters online. Scanning, storage and delivery of originals every month for €14.99. You can order the service now in the Deutsche Post shop and start using it in August.

Order Now