For POSTSCAN we use only the receiving address that you provided when you ordered POSTSCAN in the shop and verified using the AdressTAN sent to you. Items sent to the receiving address will be scanned at POSTSCAN. The receiving address consists of first name, last name, street, house number, postal code and city. Make sure nobody living at the receiving address has an identical name (first names or multiple first names and last names). Collective forms of address such as "Family" or "John and Mary Smith" may not be used for registration. Only receiving addresses in Germany are allowed.
Important: Your address cannot change during an active POSTSCAN order. To change your address, you have to enter a new POSTSCAN order for the new address.
Only one receiving address per POSTSCAN order is possible. For other orders, each customer must use their own customer account to submit an order for POSTSCAN.