Webseiten

Accessibility on our websites

Colors and contrasts

  • The texts are designed to be easy to read, using colors that contrast strongly with the background.
  • Colors are not the only things used to display information. We also use symbols.
  • Certain color combinations are avoided (such as red and green) since they can make the text difficult or impossible for some people to read.

Fonts

  • A clear and easy-to-read font is used.
  • The text is divided up into paragraphs to improve readability.
  • The font size can be adjusted for better legibility.

Changing the font size

  • Text fonts can be enlarged or reduced without impairing their readability or functionality (for example, with Zoom).

Use on all devices

  • Content is designed to ensure no loss of visual quality when viewed on different devices or screens. Everything can be easily read, and nothing is missing or unclear.

Autoplay animations

  • There is no moving content that cannot be stopped or paused.
  • There are no blinking or flashing elements.

Accessible forms

  • Each input field has a visible and clear designation or instruction.
  • Mandatory fields are marked with an asterisk.
  • If there is an error, a written error message is displayed that is clear and understandable.

Navigation

  • The website has a simple structure and the same clear navigation on every page.

Screen reader

  • We used the NonVisual Desktop Access (NVDA) screen reader to check our digital offers.
  • There are text alternatives for images, graphics, symbols and control elements that convey information. 
  • No alt text is provided for images that are merely decorative and contain no relevant information.
  • Forms have clear labels or designations.
  • Errors have simple explanations.
  • Elements such as links and buttons are clearly labeled.

 

Videos

No autoplay audio content

  • The app does not use sounds or music that plays automatically. That ensures that people with impaired hearing are not distracted.

Keyboard 

  • The application can be used with just a keyboard. No mouse required. All website elements that are clickable, such as forms or buttons, can be selected with the keyboard. The page clearly marks any area that was just selected.

Simple navigation

  • Navigation is simple and the page design is comprehensible. All menu items are clearly labelled and easy to find. There is sufficient space between items so that it's easy to click on the right one.

Size of clickable elements 

  • Buttons and links are large enough to be easily clicked.

Errors

  • If the user has entered something incorrectly, the error message is displayed right next to the field. That allows the error to be easily corrected.

Clarity of interactive elements

  • All interactive elements are clearly labelled so that the user can immediately see where to click.

Responsive design

  • The application adjusts automatically to different screen sizes so that it can be used equally well on cellphones, tablets or PCs.

Simple language

  • We try to use simple and clear words so that everyone can understand everything.

Navigation

  • The website has a simple structure and the same clear navigation on every page. All menu items are clearly labelled and easy to find.

Controls

  • The design of input fields and controls is clear and consistent.

Avoiding errors

  • If there is an error, an error message provides help or other information.

Helpful tips

  • Helpful tips and information are provided about what to do next.

Search function

  • There is a simple search tool for finding information quickly.

Visual support

  • We use images and symbols to augment information and make it easier to understand.

Contact form to report accessibility concerns

Have you found something in our digital offers for private customers that is difficult for people with disabilities to access, and would like to notify us? Is there something on our websites or mobile applications that is difficult to read, operate or understand? To notify us, please use the following contact form: 

* Mandatory field. The legal basis is the performance of a contract as described in Article 6(1)(b) GDPR. The other fields are optional and are processed on the basis of your consent as described in Article 6(1)(a) GDPR.