Sometimes things need to happen fast: financial support for family, friends, or colleagues, an important payment within Germany or abroad, or help in an unexpected situation. At Deutsche Post postal outlets, you can send or receive money with Western Union - securely, reliably, and often within minutes.
Fast: Cash available to the recipient in minutes
Send cash abroad securely - available at many Deutsche Post postal outlets.
Worldwide or just across the border: with Western Union, you can send money abroad from Deutsche Post postal outlets - for example to Turkey, Serbia, Romania, Bulgaria, Poland, the United Kingdom, or Ukraine.
You can also send money within Germany with Western Union.
Present a valid ID (national ID card or passport) and provide the details required for the money transfer.
Pay the transfer amount and applicable fees.
You'll receive a transaction number (MTCN - Money Transfer Control Number) on your receipt, also available digitally.
Share the MTCN and the sent amount with the recipient so they can collect the money.
Receive cash from abroad easily and conveniently at your local Deutsche Post postal outlet.
Present your ID (national ID card or passport) to our staff and provide the sender's transaction number (MTCN - Money Transfer Control Number).
Our branch staff will hand over your cash with a receipt. If you selected payment to a bank account or mobile wallet, the amount will be available there shortly.
The Deutsche Post location finder shows which partner branches offer Western Union services. All postal outlets are clearly listed and marked, making it easy to find a nearby Deutsche Post branch from which you can send money within Germany or abroad.
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With Western Union, you can send money worldwide to more than 200 countries and territories. An overview of all supported countries is available on the official Western Union website once you select a destination country for your transfer. There you can:
Enter a destination country
View all available send and receive options
Check fees and transfer times
This allows you to send money via Western Union at Deutsche Post postal outlets - for example to Turkey, Serbia, Romania, Bulgaria, Poland, the United Kingdom, or Ukraine.
You can also send money within Germany with Western Union.
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To send money abroad with Western Union, you must present a valid ID (national ID card or passport) at the Deutsche Post postal outlet. You'll also need to complete the "Send money" form - available online or at the branch - specify the transfer amount and pay the applicable fees.
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For a money transfer, you need the recipient's full name (spelled exactly as shown on their ID) and the destination country. You must also specify how the recipient would like to receive the money (cash, bank account, or mobile wallet).
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No. The person sending the money must be the rightful owner of the funds and may not use another person's debit card.
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If you're unsure, please ask the recipient directly for their details. You are responsible for providing accurate information.
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If you need to change a transaction, visit the Deutsche Post postal outlet where the transaction was completed and bring a valid ID. Changes cannot be made at other branches or by phone. No changes are possible without valid identification.
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Transfer times depend on the service option selected.
"Money in Minutes" service: If you selected this option, the transfer is usually completed on the same day - often within just a few minutes.
"Money to Bank Account" service (standard transfer): Funds are usually credited within one to two business days.
Ask the recipient to check their bank account to confirm receipt of the funds.
To track your transfer status, enter the MTCN (Money Transfer Control Number) on the Western Union website.
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