When you visit our websites, our web servers temporarily store the following information as standard for the purpose of system security: the connection data of the requesting computer system, which of our websites you visit, the date and length of your visit, the data identifying the type of browser and operating system used, and the website from which you visit us. Other personal data, such as your name, address, telephone number or e-mail address, is not collected unless you provide this data voluntarily, for example as part of a registration procedure, survey, competition, performance of a contract or request for information.

The companies in the Deutsche Post DHL Group would like to contact you with information about offers and other news relating to our products and services. If you register with our websites, we will therefore ask you to tell us whether you would like to receive direct promotional messages from us. As a customer of Deutsche Post, you will naturally continue to receive the necessary information on important changes relating to existing contracts (e.g. price changes).

We use tracking software on our websites to monitor their frequency of use and the number of users. This software does not collect personal data and IP addresses. The data is used exclusively in anonymized, summarized form for statistical purposes and for the development of the website.

If you register for the Deutsche Post newsletter, you declare that you agree to receive quarterly information by e-mail about seasonal products and offers, new services and the latest competitions.

You can withdraw your consent at any time and unsubscribe from the newsletter by clicking on the unsubscribe link in the e-mail you receive.

Your data will be used exclusively to send you the Deutsche Post newsletter and never passed on to third parties or used for purposes other than those specified here.

Deutsche Post takes all necessary technical and organizational security measures to protect your personal data from being lost or misused. For instance, your data is saved in a secure operating environment which is not accessible to the public. In certain cases, your personal data is encrypted by Secure Socket Layer (SSL) technology during transmission. This means that an approved encryption procedure is used for communication between your computer and the Deutsche Post servers if your browser supports SSL.

Should you wish to contact Deutsche Post by e-mail, we would like to point out that the confidentiality of the information sent cannot be guaranteed. The contents of e-mail messages can be read by third parties. We therefore advise you to send us confidential information solely by post.

It is also possible to use our products and services without cookies. You can normally deactivate the saving of cookies in your browser or limit them to certain websites. The browser can be set to notify you when a cookie is sent. You can also delete cookies from your hard drive at any time (“cookies” folder). However, in this case you will have to expect restricted page presentation and user guidance.

For detailed information on cookies, such as how to see which cookies have been set and how to manage and delete them, visit:

All About Cookies

For further EU-specific recommendations on cookies and the various opt-out options, please visit the following website:           

Your Online Choices

If you wish to switch off general web tracking by Adobe SiteCatalyst (web-tracking cookies), you can find further information on the following website:

Link for individual cookies

Adobe Sitecatalist Tracking Opting OUT

If you wish to switch off some or all of the advertising cookies set on your computer, you can find further information on the following website:    

Network Advertising Initative (NAI)

Reference to address matching technology

Use of Deutsche Post AG’s address matching technology – your right to object

Our website uses Deutsche Post AG’s address matching technology to determine statistical parameters and to form target groups for advertising purposes (offline and online). For this measurement, your stored delivery or billing address is assigned by a commissioned service provider to an anonymous microcell of Deutsche Post Direkt GmbH (Ø 6.6 households), and this code is stored in encrypted form with another service provider (address matching).

The legal basis for this use of the address, in shared responsibility between us and Deutsche Post AG, is Article 6 (1) sentence 1 letter (f) GDPR. The address is deleted at the service provider’s end immediately after matching. It is therefore the website operator who is responsible for this initial processing step – the use of the stored address for the purpose of matching it against the microcell database. The same applies to the pixelization of the website described below and the forwarding of a user’s request to Deutsche Post AG for subsequent labeling using a cookie.

If you have given your consent, after you have accessed our website, an inquiry from the device used by you is initiated on a server operated by a service provider commissioned by Deutsche Post AG, which stores two cookies on the PC or other device used by you. This consent also includes the authorization to subsequently read the cookies stored by Deutsche Post AG and sync them with other providers’ cookies (cookie syncing a.k.a. cookie matching). To this end, a third-party provider’s cookie ID stored on your device is forwarded to Deutsche Post AG, assigned to the cookie ID issued by the latter and used to implement the purposes mentioned. As the website operator, we document the consent given on our website and provide it to Deutsche Post AG if required.

The cookies are used to help record you as a visitor to a website participating in the measurement. This information is then aggregated on the basis of the abovementioned anonymous microcell of Deutsche Post Direkt GmbH and can therefore no longer be assigned to your person.

The consent required includes the purposes listed below:

• Measurement of access to websites I have visited that are participating in Deutsche Post AG’s Consentric procedure, for anonymous inclusion in statistics;
• Measurement of access to websites I have visited that are participating in Deutsche Post AG’s Consentric procedure, in order to identify relevant anonymous microcells of Deutsche Post Direkt GmbH;
• Transfer of cookie IDs to partner companies for the purpose of target group formation for the transmission of online advertising. The cookie IDs used for this purpose were selected in advance as a relevant target group based on the indirectly assigned microcell;
• Match against cookies from other providers (cookie matching). A third-party provider’s cookie ID stored on my device may be forwarded to Deutsche Post AG, stored there as a unique cookie ID and used to implement the purposes mentioned above.

You can object to data processing as part of the procedure described or revoke the consent given at the following link:
https://pixel.consentric.de/optout
https://login.intelliad.com/optout.php

Please note: we can only recognize you and assign your opt-out based on the cookie you have set. For that reason, the cookie remains set even after an opt-out.

If you have any further queries regarding the handling of personal data, and in particular if you wish to obtain information about processed personal data or assert additional rights, please contact the website operator first. Further information on data protection in the Consentric procedure mentioned here can be found at https://www.deutschepost.de/de/c/consentric/datenschutz.html.

The right to assert your rights as a data subject, also vis-à-vis Deutsche Post AG, remains unaffected. If you have any queries, please contact: consentric@deutschepost.de.

The procedure for labeling a device and assigning an ID to the relevant microcell of Deutsche Post Direkt GmbH was developed in accordance with statutory data protection requirements and was awarded the ADCERT Privacy Audit GmbH (www.adcert.eu) data protection seal of approval by virtue of its outstanding data protection compliance.

Our website uses counting pixel technology provided by WiredMinds GmbH (www.wiredminds.de) to analyze visitor behavior. In connection with this, the IP address of the visitor is processed. The processing occurs only for the purpose of collecting company based information such as company name, for example. IP addresses of natural persons are excluded from any further processing by means of a whitelist.  An IP address is not stored in LeadLab under any circumstances.

While processing data, it is our outmost interest to protect the rights of natural persons. Our interest in processing data is based on Article 6(1)(f) GDPR. At no time is it possible to draw conclusions from the collected data on an identifiable person.

WiredMinds GmbH uses this information to create anonymized usage profiles of the visit behavior on our website. Data obtained during this process is not used to personally identify visitors of our website.

The data owner is Deutsche Post AG.

We use the personal data provided by you for the purpose of technical administration of our websites and to fulfill your wishes and requirements, i.e. generally to perform the contract concluded with you or to respond to your inquiry.

Moreover, Deutsche Post reserves the right to send the surname, first name and full address of the customer to the credit reporting agency Verband der Vereine Creditreform e.V., Postfach 10 15 53, 41415 Neuss, company address: Hellersbergstraße 12, 41460 Neuss, Germany, so that the customer’s creditworthiness can be checked. Further checks on the customer’s creditworthiness may be conducted, depending on the order value.

We also use your postal address, where permitted by law, to send you offerings and information of interest to you. You can object to this use of your data at any time. To do so, please contact our customer service: service-shop[at]deutschepost.de.

We would also be pleased to contact you by e-mail so as to supply you with information on offers and further news about our products and services. If you register with our online shop, we will ask you to tell us whether you would like to receive direct promotional messages from us in the form of a newsletter. It goes without saying that you, as a customer of Deutsche Post AG, will continue to receive the necessary information and details of important changes in connection with existing service agreements, regardless of such consent to or any objection to use of your data for advertising purposes.

Your data is not forwarded, sold or transmitted to third parties unless that is necessary for the purpose of performing the contract or you have given your explicit consent. It may be necessary, for example, for us to disclose your address and order data to our suppliers when you order products. We will disclose data to government bodies only if required by law to do so.

We use tracking software (Adobe Analytics) on our website to monitor their frequency of use and the number of users. This software does not collect personal data and IP addresses. The data is used exclusively in anonymized, summarized form for statistical purposes and for the development of the website.

You can find an opt-out, i.e. means of deactivating web tracking on our website for your browser, on the following site:

Web tracking opt-out

Reference to address matching technology

Use of Deutsche Post AG’s address matching technology – your right to object

Our website uses Deutsche Post AG’s address matching technology to determine statistical parameters and to form target groups for advertising purposes (offline and online). For this measurement, your stored delivery or billing address is assigned by a commissioned service provider to an anonymous microcell of Deutsche Post Direkt GmbH (Ø 6.6 households), and this code is stored in encrypted form with another service provider (address matching).

The legal basis for this use of the address, in shared responsibility between us and Deutsche Post AG, is Article 6 (1) sentence 1 letter (f) GDPR. The address is deleted at the service provider’s end immediately after matching. It is therefore the website operator who is responsible for this initial processing step – the use of the stored address for the purpose of matching it against the microcell database. The same applies to the pixelization of the website described below and the forwarding of a user’s request to Deutsche Post AG for subsequent labeling using a cookie.

If you have given your consent, after you have accessed our website, an inquiry from the device used by you is initiated on a server operated by a service provider commissioned by Deutsche Post AG, which stores two cookies on the PC or other device used by you. This consent also includes the authorization to subsequently read the cookies stored by Deutsche Post AG and sync them with other providers’ cookies (cookie syncing a.k.a. cookie matching). To this end, a third-party provider’s cookie ID stored on your device is forwarded to Deutsche Post AG, assigned to the cookie ID issued by the latter and used to implement the purposes mentioned. As the website operator, we document the consent given on our website and provide it to Deutsche Post AG if required.

The cookies are used to help record you as a visitor to a website participating in the measurement. This information is then aggregated on the basis of the abovementioned anonymous microcell of Deutsche Post Direkt GmbH and can therefore no longer be assigned to your person.

The consent required includes the purposes listed below:

• Measurement of access to websites I have visited that are participating in Deutsche Post AG’s Consentric procedure, for anonymous inclusion in statistics;
• Measurement of access to websites I have visited that are participating in Deutsche Post AG’s Consentric procedure, in order to identify relevant anonymous microcells of Deutsche Post Direkt GmbH;
• Transfer of cookie IDs to partner companies for the purpose of target group formation for the transmission of online advertising. The cookie IDs used for this purpose were selected in advance as a relevant target group based on the indirectly assigned microcell;
• Match against cookies from other providers (cookie matching). A third-party provider’s cookie ID stored on my device may be forwarded to Deutsche Post AG, stored there as a unique cookie ID and used to implement the purposes mentioned above.

You can object to data processing as part of the procedure described or revoke the consent given at the following link:
https://pixel.consentric.de/optout
https://login.intelliad.com/optout.php

Please note: we can only recognize you and assign your opt-out based on the cookie you have set. For that reason, the cookie remains set even after an opt-out.

If you have any further queries regarding the handling of personal data, and in particular if you wish to obtain information about processed personal data or assert additional rights, please contact the website operator first. Further information on data protection in the Consentric procedure mentioned here can be found at https://www.deutschepost.de/de/c/consentric/datenschutz.html.

The right to assert your rights as a data subject, also vis-à-vis Deutsche Post AG, remains unaffected. If you have any queries, please contact: consentric@deutschepost.de.

The procedure for labeling a device and assigning an ID to the relevant microcell of Deutsche Post Direkt GmbH was developed in accordance with statutory data protection requirements and was awarded the ADCERT Privacy Audit GmbH (www.adcert.eu) data protection seal of approval by virtue of its outstanding data protection compliance.

intelliAd Media GmbH

This website uses the web analytics service with bid management from intelliAd Media GmbH, Sendlinger Str. 7, 80331 Munich, Germany. To design and optimize this website to suit the requirements, anonymized usage data is processed and saved in aggregated form, and used to create usage profiles. When intelliAd tracking is used, cookies are stored locally. You have the right to object to the processing of your usage data. Please use the intelliAd opt-out function for this purpose.

Adform

Sections 2 to 4 of the website have already provided you with information on how your personal data is used. We also wish to provide you with information on usage-based online advertising. As part of that, usage behavior on some of our websites is collected and processed anonymously so that advertising can be tailored optimally to you. We are committed to protecting your data when it is processed throughout the entire business process and we want you to feel secure when you visit these Internet pages. The technology from Adform A/S (http://www.adform.com) uses browser cookies to store the preferences of website visitors, such as an opt-out and a unique visitor ID, and to store information relating to the functionality of the Adform ad server, such as frequency capping, ad rotation and click attribution.

Adform reads browser cookies whenever an HTTP GET request is sent to the Adform ad server and passes on either the unique user ID, or the information that cookies are disabled or that the visitor has opted out, for every transaction – an impression, click, website visit or event.

Adform sets cookies in the visitor’s browser with the aid of HTTP GET response headers when that makes sense, for example if certain features of the ad server are used or in order to renew the cookie’s lifetime.

Adform does not use any other cookies (such as flash cookies) or a similar functionality to track visitors or their browsers. Adform does not store any personal data, such as the visitor’s name or address, in browser cookies.

No personal data, such as the visitor’s name or address, is passed on to Adform.

Adform opt-out link: http://site.adform.com/privacy-policy/de/

Use of Google (Universal) Analytics for web analytics

This website uses Google (Universal) Analytics, a web analytics service from Google Inc. , to analyze use of the website. We use it solely to measure the success of our Google Ads. This safeguards our overriding legitimate interest, based on a weighing of interests, in ensuring optimum presentation of our offering. Google (Universal) Analytics uses methods, such as cookies, that enable analysis of how you use the website. The automatically collected information on your use of this website is usually transferred to and stored on a server operated by Google in the USA. If IP anonymization is activated on this website, the IP address will be truncated before being sent within the member states of the European Union or in other countries that are party to the Agreement on the European Economic Area. The complete IP address is sent to a Google server in the USA and truncated there only in exceptional cases. The IP address sent from your browser as part of Google Analytics is not combined by Google with other data.

Google LCC is headquartered in the USA and is certified under the EU-US Privacy Shield. You can find an up-to-date certificate here. Pursuant to this agreement between the USA and the European Commission, the latter has confirmed that companies certified under the Privacy Shield Framework have an adequate level of data protection.

You can prevent recording of the data relating to your use of the website and generated by the cookie (including your IP address) and processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en

Adform Cookies

Google Analytics cookies

We have taken extensive technical and organizational security precautions to protect your personal data stored by us against unauthorized access and misuse. Our security procedures are reviewed regularly and adapted to technological advances.

When you visit our websites, our web servers temporarily store the following information as standard for the purpose of system security: the connection data of the requesting computer system, which of our websites you visit, the date and length of your visit, the data identifying the type of browser and operating system used, and the website from which you visit us. Other personal data, such as your name, address, telephone number or e-mail address, is not collected unless you provide this data voluntarily, for example as part of a registration procedure, survey, competition, performance of a contract or request for information.

We use the personal data provided by you exclusively for the purpose of technical administration of our websites and to fulfill your wishes and requirements, i.e. generally to perform the contract concluded with you or to respond to your inquiry.

We only use such data for product-related surveys and marketing purposes if you have given us your prior consent and if you have not filed an objection, insofar as this is permitted by law.

Your personal data is not disclosed, sold or otherwise transferred to third parties, unless that is necessary for handling the contract or you have given your explicit consent. It may be necessary, for example, for us to disclose your address and order data to our suppliers when you order products.

The companies in the Deutsche Post DHL Group would like to contact you with information about offers and other news relating to our products and services. If you register with our websites, we will therefore ask you to tell us whether you would like to receive direct promotional messages from us. As a customer of Deutsche Post, you will naturally continue to receive the necessary information on important changes relating to existing contracts (e.g. price changes).

We use tracking software on our websites to monitor their frequency of use and the number of users. This software does not collect personal data and IP addresses. The data is used exclusively in anonymized, summarized form for statistical purposes and for the development of the website.

Cookies are small files that enable us to store information related specifically to you, the user, on your PC while you visit one of our websites. Cookies help us to determine how frequently our Internet pages are accessed as well as the number of users. They also help us configure our offerings so that they are as convenient and efficient as possible for you.

On the one hand, we use, “session cookies”, i.e. cookies that are stored exclusively for the duration of your visit to one of our Internet pages. On the other, we use “persistent cookies” to retain information about visitors who repeatedly access one of our Internet pages. The purpose of using these cookies is to be able to offer you optimal user guidance as well as to “recognize” you and thus be able to present (as far as possible) diversified Internet pages and fresh content if you use the pages repeatedly. The content of a persistent cookie is limited to an identification number. Your name, IP address, etc. are not saved. We do not create an individual profile of your online activities.

You can also use our offerings without cookies. In your browser, you can deactivate the saving of cookies, limit them to certain websites or set your browser so that you are notified as soon as a cookie is sent. You can also delete cookies from your PC at any time (“cookies” folder). However, please note that in this case you will have to expect restricted page presentation and user guidance.

Deutsche Post takes all necessary technical and organizational security measures to protect your personal data from being lost or misused. For instance, your data is saved in a secure operating environment which is not accessible to the public. In certain cases, your personal data is encrypted by Secure Socket Layer (SSL) technology during transmission. This means that an approved encryption procedure is used for communication between your computer and the Deutsche Post servers if your browser supports SSL.

Should you wish to contact Deutsche Post by e-mail, we would like to point out that the confidentiality of the information sent cannot be guaranteed. The contents of e-mail messages can be read by third parties. We therefore advise you to send us confidential information solely by post.

When you visit our websites, our web servers temporarily store the following information as standard for the purpose of system security: the connection data of the requesting computer system, which of our websites you visit, the date and length of your visit, the data identifying the type of browser and operating system used, and the website from which you visit us. Other personal data, such as your name, address, telephone number or e-mail address, is not collected unless you provide this data voluntarily, for example as part of a registration procedure, survey, competition, performance of a contract or request for information.

We use the personal data provided by you exclusively for the purpose of technical administration of our websites and to fulfill your wishes and requirements, i.e. generally to perform the contract concluded with you or to respond to your inquiry.

We only use such data for product-related surveys and marketing purposes if you have given us your prior consent and if you have not filed an objection, insofar as this is permitted by law.

Your personal data is not disclosed, sold or otherwise transferred to third parties, unless that is necessary for handling the contract or you have given your explicit consent. It may be necessary, for example, for us to disclose your address and order data to our suppliers when you order products.

The companies in the Deutsche Post DHL Group would like to contact you with information about offers and other news relating to our products and services. If you register with our websites, we will therefore ask you to tell us whether you would like to receive direct promotional messages from us. As a customer of Deutsche Post, you will naturally continue to receive the necessary information on important changes relating to existing contracts (e.g. price changes).

We use tracking software on our websites to monitor their frequency of use and the number of users. This software does not collect personal data and IP addresses. The data is used exclusively in anonymized, summarized form for statistical purposes and for the development of the website.

Cookies are small files that enable us to store information related specifically to you, the user, on your PC while you visit one of our websites. Cookies help us to determine how frequently our Internet pages are accessed as well as the number of users. They also help us configure our offerings so that they are as convenient and efficient as possible for you.

On the one hand, we use, “session cookies”, i.e. cookies that are stored exclusively for the duration of your visit to one of our Internet pages. On the other, we use “persistent cookies” to retain information about visitors who repeatedly access one of our Internet pages. The purpose of using these cookies is to be able to offer you optimal user guidance as well as to “recognize” you and thus be able to present (as far as possible) diversified Internet pages and fresh content if you use the pages repeatedly. The content of a persistent cookie is limited to an identification number. Your name, IP address, etc. are not saved. We do not create an individual profile of your online activities.

You can also use our offerings without cookies. In your browser, you can deactivate the saving of cookies, limit them to certain websites or set your browser so that you are notified as soon as a cookie is sent. You can also delete cookies from your PC at any time (“cookies” folder). However, please note that in this case you will have to expect restricted page presentation and user guidance.

Deutsche Post takes all necessary technical and organizational security measures to protect your personal data from being lost or misused. For instance, your data is saved in a secure operating environment which is not accessible to the public. In certain cases, your personal data is encrypted by Secure Socket Layer (SSL) technology during transmission. This means that an approved encryption procedure is used for communication between your computer and the Deutsche Post servers if your browser supports SSL.

Should you wish to contact Deutsche Post by e-mail, we would like to point out that the confidentiality of the information sent cannot be guaranteed. The contents of e-mail messages can be read by third parties. We therefore advise you to send us confidential information solely by post.

When you visit our websites, our web servers temporarily store the following information as standard for the purpose of system security: the connection data of the requesting computer system, which of our websites you visit, the date and length of your visit, the data identifying the type of browser and operating system used, and the website from which you visit us. Other personal data, such as your name, address, telephone number or e-mail address, is not collected unless you provide this data voluntarily, for example as part of a registration procedure, survey, competition, performance of a contract or request for information.

We use the personal data provided by you exclusively for the purpose of technical administration of our websites and to fulfill your wishes and requirements, i.e. generally to perform the contract concluded with you or to respond to your inquiry.

We only use such data for product-related surveys and marketing purposes if you have given us your prior consent and if you have not filed an objection, insofar as this is permitted by law.

Your personal data is not disclosed, sold or otherwise transferred to third parties, unless that is necessary for handling the contract or you have given your explicit consent. It may be necessary, for example, for us to disclose your address and order data to our suppliers when you order products.

The companies in the Deutsche Post DHL Group would like to contact you with information about offers and other news relating to our products and services. If you register with our websites, we will therefore ask you to tell us whether you would like to receive direct promotional messages from us. As a customer of Deutsche Post, you will naturally continue to receive the necessary information on important changes relating to existing contracts (e.g. price changes).

We use tracking software on our websites to monitor their frequency of use and the number of users. This software does not collect personal data and IP addresses. The data is used exclusively in anonymized, summarized form for statistical purposes and for the development of the website.

Cookies are small files that enable us to store information related specifically to you, the user, on your PC while you visit one of our websites. Cookies help us to determine how frequently our Internet pages are accessed as well as the number of users. They also help us configure our offerings so that they are as convenient and efficient as possible for you.

On the one hand, we use, “session cookies”, i.e. cookies that are stored exclusively for the duration of your visit to one of our Internet pages. On the other, we use “persistent cookies” to retain information about visitors who repeatedly access one of our Internet pages. The purpose of using these cookies is to be able to offer you optimal user guidance as well as to “recognize” you and thus be able to present (as far as possible) diversified Internet pages and fresh content if you use the pages repeatedly. The content of a persistent cookie is limited to an identification number. Your name, IP address, etc. are not saved. We do not create an individual profile of your online activities.

You can also use our offerings without cookies. In your browser, you can deactivate the saving of cookies, limit them to certain websites or set your browser so that you are notified as soon as a cookie is sent. You can also delete cookies from your PC at any time (“cookies” folder). However, please note that in this case you will have to expect restricted page presentation and user guidance.

Deutsche Post takes all necessary technical and organizational security measures to protect your personal data from being lost or misused. For instance, your data is saved in a secure operating environment which is not accessible to the public. In certain cases, your personal data is encrypted by Secure Socket Layer (SSL) technology during transmission. This means that an approved encryption procedure is used for communication between your computer and the Deutsche Post servers if your browser supports SSL.

Should you wish to contact Deutsche Post by e-mail, we would like to point out that the confidentiality of the information sent cannot be guaranteed. The contents of e-mail messages can be read by third parties. We therefore advise you to send us confidential information solely by post.

When you visit the website of the Print-Mailing Planner at dm.deutschepost.de, the website from which you visit us, the pages you visit on our website, and the date and time of access are stored. Other personal data, such as your name, address, telephone number or e-mail address, is not collected unless you provide this data voluntarily, for example during registration, when you place an order for a product or service online, or as part of a survey, competition or request for information. If you place an order, your purchaser data is stored for the period of time customary under commercial law.

We use the personal data provided by you exclusively for the purpose of technical administration of our websites and to fulfill your wishes and requirements, i.e. generally to perform the contract concluded with you or to respond to your inquiry.

We only use such data for product-related surveys and marketing purposes if you have given us your prior consent and if you have not filed an objection, insofar as this is permitted by law.

Your personal data is not disclosed, sold or otherwise transferred to third parties, unless that is necessary for handling the contract or you have given your explicit consent. It may be necessary, for example, for us to disclose your address and order data to our suppliers when you order products.

We use tracking software on our websites to monitor their frequency of use and the number of users. This software does not collect personal data and IP addresses. The data is used exclusively in anonymized, summarized form for statistical purposes and for the development of the website.

Cookies are small files that enable us to store information related specifically to you, the user, on your PC while you visit one of our websites. Cookies help us to determine how frequently our Internet pages are accessed as well as the number of users. They also help us configure our offerings so that they are as convenient and efficient as possible for you.

On the one hand, we use, “session cookies”, i.e. cookies that are stored exclusively for the duration of your visit to one of our Internet pages. On the other, we use “persistent cookies” to retain information about visitors who repeatedly access one of our Internet pages. The purpose of using these cookies is to be able to offer you optimal user guidance as well as to “recognize” you and thus be able to present (as far as possible) diversified Internet pages and fresh content if you use the pages repeatedly. The content of a persistent cookie is limited to an identification number. Your name, IP address, etc. are not saved. We do not create an individual profile of your online activities.

You can also use our offerings without cookies. In your browser, you can deactivate the saving of cookies, limit them to certain websites or set your browser so that you are notified as soon as a cookie is sent. You can also delete cookies from your PC at any time (“cookies” folder). However, please note that in this case you will have to expect restricted page presentation and user guidance.

Deutsche Post takes all necessary technical and organizational security measures to protect your personal data from being lost or misused. For instance, your data is saved in a secure operating environment which is not accessible to the public. In certain cases, your personal data is encrypted by Secure Socket Layer (SSL) technology during transmission. This means that an approved encryption procedure is used for communication between your computer and the Deutsche Post servers if your browser supports SSL.

Should you wish to contact Deutsche Post by e-mail, we would like to point out that the confidentiality of the information sent cannot be guaranteed. The contents of e-mail messages can be read by third parties. We therefore advise you to send us confidential information solely by mail.

It is also possible to use our products and services without cookies. You can normally deactivate the saving of cookies in your browser or limit them to certain websites. The browser can be set to notify you when a cookie is sent. You can also delete cookies from your hard drive at any time (“cookies” folder). However, in this case you will have to expect restricted page presentation and user guidance.

For detailed information on cookies, such as how to see which cookies have been set and how to manage and delete them, visit:

All About Cookies

For further EU-specific recommendations on cookies and the various opt-out options, please visit the following website:              

Your Online Choices
        

If you wish to switch off general web tracking by Adobe SiteCatalyst (web-tracking cookies), you can find further information on the following website:

Link for individual cookies

Adobe Analytics Tracking Opting OUT

If you wish to switch off some or all of the advertising cookies set on your computer, you can find further information on the following website:         

Network Advertising Initative (NAI)

Our website uses counting pixel technology provided by WiredMinds GmbH (www.wiredminds.de) to analyze visitor behavior. In connection with this, the IP address of the visitor is processed. The processing occurs only for the purpose of collecting company based information such as company name, for example. IP addresses of natural persons are excluded from any further processing by means of a whitelist.  An IP address is not stored in LeadLab under any circumstances.

While processing data, it is our outmost interest to protect the rights of natural persons. Our interest in processing data is based on Article 6(1)(f) GDPR. At no time is it possible to draw conclusions from the collected data on an identifiable person.

WiredMinds GmbH uses this information to create anonymized usage profiles of the visit behavior on our website. Data obtained during this process is not used to personally identify visitors of our website.

When you visit the website of the TRACK&MATCH service at tm.deutschepost.de, the website from which you visit us, the pages you visit on our website, and the date and time of access are stored. Other personal data, such as your name, address, telephone number or e-mail address, is not collected unless you provide this data voluntarily, for example during registration, when you place an order for a product or service online, or as part of a survey, competition or request for information. If you place an order, your purchaser data is stored for the period of time customary under commercial law.

We use the personal data provided by you exclusively for the purpose of technical administration of our websites and to fulfill your wishes and requirements, i.e. generally to perform the contract concluded with you or to respond to your inquiry.

We only use such data for product-related surveys and marketing purposes if you have given us your prior consent and if you have not filed an objection, insofar as this is permitted by law.

Your personal data is not disclosed, sold or otherwise transferred to third parties, unless this is necessary for handling the contract or you have given your explicit consent. It may be necessary, for example, for us to disclose your address and order data to our suppliers when you order products.

We use tracking software on our websites to monitor their frequency of use and the number of users. This software does not collect personal data and IP addresses. The data is used exclusively in anonymized, summarized form for statistical purposes and for the development of the website.

Cookies are small files that enable us to store information related specifically to you, the user, on your PC while you visit one of our websites. Cookies help us to determine how frequently our Internet pages are accessed as well as the number of users. They also help us configure our offerings so that they are as convenient and efficient as possible for you.

On the one hand, we use, “session cookies”, i.e. cookies that are stored exclusively for the duration of your visit to one of our Internet pages. On the other, we use “persistent cookies” to retain information about visitors who repeatedly access one of our Internet pages. The purpose of using these cookies is to be able to offer you optimal user guidance as well as to “recognize” you and thus be able to present (as far as possible) diversified Internet pages and fresh content if you use the pages repeatedly. The content of a persistent cookie is limited to an identification number. Your name, IP address, etc. are not saved. We do not create an individual profile of your online activities.

You can also use our offerings without cookies. In your browser, you can deactivate the saving of cookies, limit them to certain websites or set your browser so that you are notified as soon as a cookie is sent. You can also delete cookies from your PC at any time (“cookies” folder). However, please note that in this case you will have to expect restricted page presentation and user guidance.

Deutsche Post takes all necessary technical and organizational security measures to protect your personal data from being lost or misused. For instance, your data is saved in a secure operating environment which is not accessible to the public. In certain cases, your personal data is encrypted by Secure Socket Layer (SSL) technology during transmission. This means that an approved encryption procedure is used for communication between your computer and the Deutsche Post servers if your browser supports SSL.

Should you wish to contact Deutsche Post by e-mail, we would like to point out that the confidentiality of the information sent cannot be guaranteed. The contents of e-mail messages can be read by third parties. We therefore advise you to send us confidential information solely by mail.

It is also possible to use our products and services without cookies. You can normally deactivate the saving of cookies in your browser or limit them to certain websites. The browser can be set to notify you when a cookie is sent. You can also delete cookies from your hard drive at any time (“cookies” folder). However, in this case you will have to expect restricted page presentation and user guidance.

For detailed information on cookies, such as how to see which cookies have been set and how to manage and delete them, visit:

All About Cookies

For further EU-specific recommendations on cookies and the various opt-out options, please visit the following website:              

Your Online Choices
        

If you wish to switch off general web tracking by Adobe SiteCatalyst (web-tracking cookies), you can find further information on the following website:

Link for individual cookies

Adobe Analytics Tracking Opting OUT

If you wish to switch off some or all of the advertising cookies set on your computer, you can find further information on the following website:         

Network Advertising Initative (NAI)

When you visit our websites, our web servers store the following information as standard for the purpose of system security: the connection data of the requesting device, which of our websites you visit, the date and length of your visit, data identifying the type of browser and operating system used and the website from which you visit us. The legal basis for data processing, for the purpose of system security, is art. 6, para. 1, lit. b of the European Union General Data Protection Regulation (GDPR), as data processing is necessary to the performance the contract.

In addition to this, personal data such as your name, address, mobile telephone number or e-mail address is only recorded by E-POST when you voluntarily register for the service; the legal basis in this case is Art. 6, para. 1, sentence 1, lit. a of the European Union General Data Protection Regulation (GDPR), i.e. your consent.

We use the personal data provided by you exclusively for the purpose of technical administration of our websites and to fulfill your wishes and requirements, i.e. generally to perform the contract concluded with you or to respond to your inquiry. The legal basis for data processing is art. 6, para. 1, lit. b of GDPR.

Your personal data is not forwarded, sold or otherwise transferred to third parties, unless this is necessary for performing the contract. The legal basis for data processing is art. 6, para. 1, lit. b of GDPR.

Deutsche Post DHL generally uses tracking software (Adobe Analytics) on all of its websites to monitor their frequency of use and the number of users. This software does not collect personal data or IP addresses. The data is used exclusively in anonymized, summarized form for statistical purposes and for the development of the website.

Deutsche Post takes all of the necessary technical and organizational security measures to protect your personal data from being lost or misused. For instance, your data is stored in a secure operating environment which is not accessible to the public. In certain cases, your personal data is encrypted by Secure Socket Layer (SSL) technology during transmission. This means that an approved encryption procedure is used for communication between your computer and the Deutsche Post servers if your browser supports SSL.

When you use our app, the servers used store by default the date, the type of device you use, the type and version of your operating system, and the type and version of the browser you used, with the objective of enhancing system security and conducting statistical analyses. Personal particulars above and beyond that, such as your name, address, phone number or e-mail address, are not recorded. That means Deutsche Post is informed, for example, that an unknown iPhone 5 with iOS 7 installed on it clicked on the “Postfinder” function in the Post mobil app.

We use software such as Flurry (see the section “Privacy statement on Flurry“) and Crashlytics
(http://try.crashlytics.com/terms/) to ascertain the frequency of use and number of users of our Post mobil app and any stability problems with it. This software does not collect personal data. The data is used exclusively in anonymized, summarized form for statistical purposes and for the development of the app.

We use Flurry Analytics to keep on improving our app and identify errors in a timely manner. The tool also helps us ascertain user behavior in the app by creating anonymized usage reports. We do not send any personal data to Flurry; in addition, all the data is anonymized. You can find a means of opting out from the services of Flurry at: https://dev.flurry.com/secure/optOut.do. You can find Flurry’s privacy policy at: http://www.flurry.com/resources/privacy.html

If you use the Portocode function and scan a Portocode shipment you have received, the ID of your device is stored for a limited period of time (a maximum of 7 days) for security reasons. However, no personal data is stored. The sender of the Portocode shipment is informed, in anonymized and summarized form, about how often the matrix codes are scanned and how often further actions, such as calling of URLs, have been performed. However, the sender does not obtain any personal usage data.

We point out that the information that can be called using the Portocode function may be advertising content of the sender and Deutsche Post AG.

No cookies are used in the Post mobil app. They are also not used in the banners that are displayed.

Deutsche Post AG is pleased to welcome you to our Facebook fan page, thank you for your interest in our company, products and services. In the following document, we would like to inform you about certain issues related to data protection laws that apply when you visit our fan page.

• Our fan page was provided to us by Facebook in accordance with valid terms of use. Facebook is solely responsible for the technical operation of the fan page.
• We are solely responsible for the content that we post on the page.
• Your visit and your interaction on our fan page are tracked by Facebook. This information will be provided to us in anonymized form (as page insights). If you have a Facebook account, Facebook will process your data in accordance with Facebook's own terms of use. If you are not a member of Facebook, your interactions on our fan page will be anonymously tracked and will also be provided to us in the form of statistical analysis (page insights). Both Facebook and we are jointly responsible for processing personal data in events related to page insights (insight data).
• Pursuant to the agreement between Facebook and us (a page insights addendum), every joint controller shall fulfill its information obligations on its own.
• You may exercise your rights as the data subject (see Item 4) by contacting the officer responsible for insights data. Should we receive an inquiry that falls into Facebook's area of responsibility, we shall forward it to Facebook for further processing.
• We have no say in Facebook's processing of the data. Furthermore, we possess no information regarding the degree, purposes and length of time that Facebook will store the data and possibly evaluate, link and transmit the information to third parties. If you would like to contact us directly, i.e. without the participation of Facebook, please use the contact details on our website at https://www.dhl.de/meinkundenservice.
• You will find additional information regarding data processing for which Facebook is solely responsible in Facebook's data policy https://facebook.com/policy.php and cookie policy https://www.facebook.com/policy/cookies/.

Deutsche Post AG, Charles-de-Gaulle Str. 20, 53113 Bonn, Germany, is responsible for the information it posts and also for its processing.

You can reach our data protection officer(s) at
Deutsche Post AG
Corporate Data Protection
53250 Bonn, Germany
datenschutz@dpdhl.com

Facebook Ireland Ltd, 4 Grand Canal Harbour, Dublin 2, Ireland, and Deutsche Post AG are jointly responsible for processing the personal data in events for page insights (Insights data). Collective processing is based on an agreement between the joint controllers pursuant to Article 26 of the GDPR, which you can view at: https://www.facebook.com/legal/terms/page_controller_addendum.

3.1 Data processing of page insights for statistical purposes

For our fan page, Facebook provides us with page insights: https://www.facebook.com/business/a/page/page-insights.  Page insights are anonymous statistics that are generated as a result of certain events and are tracked by Facebook when a fan page visitor such as you interacts on our fan page. We can use the page insights, which contain no personal data, to see which content is particularly accessed by which group of individuals. We can also use these data to optimize our fan page itself. This represents a legitimate interest for processing (processing of personal data in events for page insights). The legal basis for data processing related to page insight is Article 6 (1), Letter f of the GDPR.
You can adjust your Facebook ad preference settings in your Facebook account under https://www.facebook.com/settings?tab=ads.

3.2 Data processing resulting from contacting us and from other communications

We ourselves do not collect personal data when you get in touch with us by using a contact form or Messenger, among other options. This data is processed exclusively for the purpose of responding to the inquiry, for establishing contact, for the associated technical administration and, unless other statutory or contractual retention periods apply, will be used for a maximum of two years to prove correct and proper processing and for further optimization of services.

Our legitimate interest is to properly address your matter as quickly as possible. The legal basis for the processing is Article 6 (1), Letter f of the GDPR. If the contact is initiated for contract inception or conclusion, Article 6 (1), Letter b of the GDPR will serve as the legal basis.

If you provide us with personal data on our fan page (e.g., as part of comments), this process shall be conducted on the basis of your consent in accordance with Article 6 (1), Letter a of the GDPR. You may revoke your consent at any time with effect for the future. If you would like to exchange personal data with us, we recommend that you contact our customer service at https://www.dhl.de/meinkundenservice.

Data is also collected for the purpose of holding and processing competitions. The respective details, such as which data is processed for which purpose, can be found in the data protection notices and terms and conditions of the respective competition.

3.3 Data processing for direct marketing purposes

We process personal data in order to inform you about our offers, innovations, products and services. Personal data are processed for direct marketing purposes within the context of our legitimate interests. The legal basis for this data processing is Article 6 (1), Letter f of the GDPR. You have the right at all times to object to the processing for direct marketing purposes (see Item 4). Once your objection has been expressed, your personal data shall no longer be processed for these purposes.

Under the GDPR, data subjects shall have the following rights:

• Under Article 15 of the GDPR, they have the right to receive information regarding the personal data that are processed by the respective controller.
• They may request a rectification under Article 16 of the GDPR, provided that their data are not or are no longer correct.
• Under Article 17 of the GDPR, the data subjects may demand that their personal data be erased.
• Under Article 18 of the GDPR, they have the right to demand a restriction on the processing of their personal data.
• If the conditions of Article 20 (1) of the GDPR have been met, the data subjects have the right to receive their data in a structured, commonly used and machine-readable format.
• Under Article 77 (1) of the GDPR, they have the right to lodge a complaint with the responsible data-protection authority.
• Under Article 21 (2) of the GDPR, you may at any time object to the processing of your personal data for direct marketing purposes.
• Under Article 21 of the GDPR, the data subjects have the right to object, provided that their data are processed on the basis of a legitimate interest in terms of Article 6 (1), Letter f of the GDPR (see Items 3.1 and 3.2) and provided that they can cite grounds relating to their own particular situation. You can lodge an objection with our Facebook customer service at https://www.deutschepost.de/meinkundenservice by stating your contact details, the specific processing to which you are objecting, the grounds for objection arising from your particular situation and the name of the fan page.

or in the case of an objection to the processing of page insights for statistical purposes (see Item 3.1) with Facebook. Should we receive an inquiry that falls into Facebook's area of responsibility, we shall forward it to Facebook for further processing.

If you wish to exercise data subject rights against Facebook, please contact Facebook Ireland Ltd., 4 Grand Canal Harbour, Dublin 2, Ireland. You may exercise these rights online by using the contact form provided on the Facebook site: https://www.facebook.com/help/contact/540977946302970.
If you would like to exercise your rights as a data subject in dealings with us, please use the contact data included in Item 2.

Deutsche Post AG is pleased to welcome you to its Instagram fan page and thanks you for your interest in our company, products and services. In the following document, we would like to inform you about certain issues related to data protection laws that apply when you visit our fan page.

• Our fan page was provided to us by Instagram in accordance with valid terms of use. Instagram is solely responsible for the technical operation of the fan page.
• We are solely responsible for the content that we post on the page.
• Your visit and your interaction on our fan page are tracked by Instagram. This information will be provided to us in anonymized form (page insights). If you have an Instagram account, Instagram will process your data in accordance with Instagram’s own terms of use. If you are not a member of Instagram, your interactions on our fan page will be anonymously tracked and will also be provided to us in the form of statistical analysis (page insights). Both Facebook as the operator of Instagram and we are jointly responsible for processing personal data in events related to page insights (insights data).
• Pursuant to the agreement between Instagram and us (a page insights addendum), every joint controller shall fulfill its information obligations on its own.
• You may exercise your rights as the data subject (see Item 4) by contacting the officer responsible for insights data. Should we receive an inquiry that falls into Instagram’s area of responsibility, we shall forward it to Instagram for further processing.
• We have no say in Instagram’s processing of the data. Furthermore, we possess no information regarding the degree, purposes and length of time that Instagram will store the data and possibly evaluate, link and transmit the information to third parties. If you would like to contact us directly, i.e., without the participation of Instagram, please use the contact details on our website at https://www.deutschepost.de/meinkundenservice.
• You will find additional information regarding data processing for which Instagram is solely responsible in Instagram’s data policy https://help.instagram.com/519522125107875 and cookie policy https://help.instagram.com/1896641480634370?ref=ig.

Deutsche Post AG, Charles-de-Gaulle Str. 20, 53113 Bonn, Germany, is responsible for the information it posts and also for its processing.

You can reach our data protection officer(s) at

Deutsche Post AG
Corporate Data Protection
53250 Bonn
Germany
datenschutz@dpdhl.com

Facebook Ireland Ltd, 4 Grand Canal Harbour, Dublin 2, Ireland, as the provider of Instagram and Deutsche Post AG are jointly responsible for processing the personal data in events for page insights (insights data). Collective processing is based on an agreement between the joint controllers pursuant to Article 26 of the General Data Protection Regulation.

3.1 Data processing of page insights for statistical purposes

Instagram provides us with page insights https://help.instagram.com/1533933820244654. Page insights are anonymous statistics that are generated as a result of certain events and are tracked by Instagram when a fan page visitor such as you interacts on our fan page. We can use the page insights, which contain no personal data, to see which content is particularly accessed by which group of individuals. We can also use these data to optimize our fan page itself. This represents a legitimate interest for processing (processing of personal data in events for page insights). The legal basis for data processing related to page insight is Article 6 (1), Letter f of the GDPR.

You can adjust your Instagram ad preference settings in your Instagram account at https://www.Instagram.com/settings?tab=ads.

3.2 Data processing resulting from contacting us and from other communications

We ourselves do not collect personal data when you get in touch with us by using a contact form or Messenger, among other options. This data is processed exclusively for the purpose of responding to the inquiry, for establishing contact, for the associated technical administration and, unless other statutory or contractual retention periods apply, will be used for a maximum of two years to prove correct and proper processing and for further optimization of services.

Our legitimate interest is to properly address your matter as quickly as possible. The legal basis for the processing is Article 6 (1), Letter f of the GDPR. If the contact is initiated for contract inception or conclusion, Article 6 (1), Letter b of the GDPR will serve as the legal basis.

If you provide us with personal data on our fan page (e.g., as part of comments), this process shall be conducted on the basis of your consent in accordance with Article 6 (1), Letter a of the GDPR. You may revoke your consent at any time with effect for the future. If you would like to exchange personal data with us, we recommend that you contact our customer service at https://www.deutschepost.de/meinkundenservice.

Data is also collected for the purpose of holding and processing competitions. The respective details, such as which data is processed for which purpose, can be found in the data protection notices and terms and conditions of the respective competition.

3.3 Data processing for direct marketing purposes

We process personal data in order to inform you about our offers, innovations, products and services. Personal data are processed for direct marketing purposes within the context of our legitimate interests. The legal basis for this data processing is Article 6 (1), Letter f of the GDPR. You have the right at all times to object to the processing for direct marketing purposes (see Item 4). Once your objection has been expressed, your personal data shall no longer be processed for these purposes.

Under the GDPR, data subjects shall have the following rights:

• Under Article 15 of the GDPR, they have the right to receive information regarding the personal data that are processed by the respective controller.
• They may request a rectification under Article 16 of the GDPR, provided that their data are not or are no longer correct.
• Under Article 17 of the GDPR, the data subjects may demand that their personal data be erased.
• Under Article 18 of the GDPR, they have the right to demand a restriction on the processing of their personal data.
• If the conditions of Article 20 (1) of the GDPR have been met, the data subjects have the right to receive their data in a structured, commonly used and machine-readable format.
• Under Article 77 (1) of the GDPR, they have the right to lodge a complaint with the responsible data-protection authority.
• Under Article 21 (2) of the GDPR, you may at any time object to the processing of your personal data for direct marketing purposes.
• Under Article 21 of the GDPR, the data subjects have the right to object, provided that their data are processed on the basis of a legitimate interest in terms of Article 6 (1), Letter f of the GDPR (see Items 3.1 and 3.2) and provided that they can cite grounds relating to their own particular situation. You may lodge an objection with our Instagram customer service at https://www.deutschepost.de/meinkundenservice  by stating your contact details, the specific processing to which you are objecting, the grounds for objection arising from your particular situation and the name of the fan page

or, in the case of an objection to the processing of page insights for statistical purposes, (see Item 3.1) with Instagram. Should we receive an inquiry that falls into Instagram’s area of responsibility, we shall forward it to Instagram for further processing.

If you wish to exercise data subject rights against Instagram, please contact Facebook Ireland Ltd., 4 Grand Canal Harbour, Dublin 2, Ireland. If you would like to exercise your rights as a data subject in dealings with us, please use the contact data included in Item 2.