If you would like to provide us with bank account details, we require a Zahlungserklärung (payment declaration)/Zahlungsermächtigung (payment authorization) from you.

You can download the appropriate Zahlungserklärung (payment declaration)/Zahlungsermächtigung (payment authorization) for your country from our download center.

Complete the Zahlungserklärung (payment declaration)/Zahlungsermächtigung (payment authorization) and have your bank confirm the completed form.

Please send us the completed form, confirmed by your bank, by letter (not by fax or e-mail) to:

Deutsche Post AG
Renten Service Branch
13496 Berlin
Germany

Your payment will then be converted as soon as possible. Change requests that reach us by the fifteenth of a month will usually be implemented by the payment date of that month. Change requests that reach us after the fifteenth of a month will probably not be implemented until the payment date of the following month.

Due to the current situation regarding the global corona crisis, your bank’s confirmation of the Zahlungserklärung (payment declaration)/Zahlungsermächtigung (payment authorization) can be waived as an exception. In this case, please send us a copy of your bank statement for this bank account (not older than thirty days) together with the Zahlungserklärung (payment declaration)/Zahlungsermächtigung (payment authorization). In this context, we also exceptionally accept the transmission of documents by fax (+49 221 5692-778) or e-mail to rentenservice@deutschepost.de.

Update: For accounts with Italian banks, confirmation by the bank will be required again, effective August 1, 2020.