In the event that you, as a beneficiary of a Germany pension, live abroad, then you are likely already aware of the annual life certificate requirement. Ordinarily you should receive the life certificate from June onwards and must return the signed original to Deutsche Post AG Renten Service.
The global Covid-19 pandemic has resulted in severe restrictions to the freedom of movement of the individual, greatly limiting the extent to which public authorities, banks, and other offices are accessible to the public. As a result it is much more difficult for individuals to have their life certificate officially certified. In view of this situation, the German pension insurance provider and the Deutsche Post AG Renten Service (pension service) have agreed on a simplified process for submitting the 2021 life certificate, as was the case in 2020 (see sections a – c).
Note: If you live in a country with which electronic reconciliation is performed, you will not regularly receive a life certificate.
These countries are: Belgium, Bulgaria, Denmark, Finland, Israel, Italy, Croatia, Luxembourg, Netherlands, Austria, Poland, Sweden, Switzerland and Spain
In the event you have received a pension adjustment notification without the life certificate form, you are not required to submit a life certificate this year. No further action is required on your part.
a) You received your life certificate by post
If you received the life certificate by post, please check the information in Part A. This contains all of the information we know about you. If this is correct, please sign the life certificate personally and return it to Deutsche Post AG, Pension Service department, 04078 Leipzig, Germany. You can find the exact contact details at the end of this information.
Please send the life certificate to Renten Service by October 15, 2021, at the latest.
b) You have not yet received your life certificate by the middle of August 2021
If you have not received the life certificate form by mid-August 2021, you can download the life certificate from the Pension Service’s download centre. You can access your form here.
Please complete the life certificate and sign the form personally. Return the life certificate to Deutsche Post AG, Pension Service department, 04078 Leipzig, Germany. You can find the exact contact details at the end of this information.
If we have not received your life certificate by October 15, 2021, payment of your pension will be suspended.
c) Pension recipients, who are not able to complete and sign the life certificate independently
If the pension recipient is not currently able to complete the life certificate personally, a relative or authorised person may fill out and sign the form on their behalf.
In such cases, we request that the person completing the beneficiary’s information on the form and signing as a proxy, also provide the required information about themselves on the life certificate (first and last name, date of birth, name at birth, address).
If the pension recipient has died, please inform us of the date of death as soon as possible. If possible, please use the Pension Service’s change notification form.
Deutsche Post AG
Niederlassung Renten Service
Telephone: +49 (0)221 5692-777
Fax: +49 (0)69 65301510-865