POSTIDENT E-Signing
POSTIDENT E-Signing allows your customers to sign contracts digitally using a legally secure and approved process. Deutsche Post is an officially recognized trust service provider in line with the eIDAS Regulation
How the digital signature works with POSTIDENT E-Signing:
Initiate contract conclusion on your website
To initiate the process, redirect your customer, along with the customer's data and the documents to be signed, to the POSTID portal.
Identity verification POSTIDENT via video chat
To verify the digital signature, a call center agent will verify the customer's ID document via video chat.
Digital signature by SMS-TAN
After checking the contract documents online, your customer uses a SMS-TAN to legally sign the contract.
Document transfer and download
The digitally signed documents are sent to you automatically and are made available to your customer for download.
The advantages of digital signatures with POSTIDENT E-Signing
- Online contract signing leads to higher conversion rates
- Easy to use and accessible from anywhere - mobile or via PC
- Signing process also possible for more than one person (e.g., shared bank accounts)
- High level of legal certainty: Deutsche Post is an officially recognized trust service provider in line with the eIDAS Regulation, satisfying the legal written form requirement
- One single provider for GwG*-compliant verification and electronic signature process
POSTIDENT E-Signing - Pricing
Our prices are based on your needs. Contact us to learn more about our services and conditions.
Legally compliant digital signatures thanks to eIDAS accreditation
E-Signing via web application
Customer requirements:
- Microphone
- Webcam
- Mobile phone for receiving SMS-TAN
- Browser with WebRTC plugin (e.g. Firefox or Chrome)Web Real-Time Communication -> ermöglicht Echtzeitkommunikation
- ID (passport or ID card) with holographic security features
E-Signing via mobile phone
Customer requirements:
- Mobile phone (iOS or Android)
- POSTIDENT App for identification
- Stable internet connection
- ID (passport or ID card) with holographic security features
By using the POSTIDENT App, your customer can be identified from anywhere, from home or on the road, by a call center agent - in just a few minutes!
POSTIDENT via video chat is legally compliant and secure - it takes just a few minutes and is completed in three simple steps:
- In the POSTID Portal, your customer selects identification via POSTIDENT App and is given an order number.
- Your customer enters the order number into the POSTIDENT App.
- The customer is then led through the identification process by a call center agent.
Your customer can download the POSTIDENT App from the App Store (Apple) or Play Store (Android).
