Most of our products for private customers sending parcels domestically and internationally are exempt from VAT. However, there will be a change in price for domestic and EU-wide DHL parcels over 10 kg and for all items booked with the additional services “Bulky items”, “Cash on delivery” and “Roll-shaped items”, since the entire product is subject to VAT when these services are added. The change in price will of course also apply to all current Packsets and Pluspäckchen.
Prices for DHL products (e.g. DHL Paket) and DHL services (e.g. Ident-Check, Cash on delivery) for customers with business customer contracts are listed as net prices. The VAT line on invoices will reflect the changed rate.
The change in VAT applies to the following DHL Express products and services (available in selected retail outlets):
- ExpressEasy National
- ExpressEasy International Zone 1-4 (EU)
- Time-definite items as well as Saturday delivery and "Eigenhändig" (delivery to recipient only)
Most domestic mail products are exempt from VAT, but changes in price will apply, for example, to postings that fall under the scope of partial services or for certain services such as HIN + WEG. Some of the philately and numismatics product lines are also subject to VAT and therefore affected by the rate change.
For international mail products the price of the “Cash on delivery” service will change due to the change in VAT rate. International products for business customers such as letters at kilogram rates, Dialogpost or Press International are listed as net prices. The VAT line on invoices will reflect the changed rate.
Promotional mailings to customers via Dialogpost will also see a change in price due to the change in VAT rate.