Many energy consumers today would like to communicate with their providers electronically. Even when providing their consumer data, many people prefer the internet or telephone, for example.

Meter reading requests and reporting using electronic media

The electronic communication services of Deutsche Post Com open up new horizons for meter reading by customers: you have never had so much flexibility in the way your customers can use the response form. This gives you the edge in terms of marketing when it comes to customers who prefer electronic media. And as the proportion of electronic responses grows, your communication costs keep falling.

If you do not yet have your customers' mobile number or e-mail address, we can help you with an initial enquiry asking which communication methods they would like to use. Our customers always receive consolidated results data, whether we extract information from cards or capture it electronically.

Meter reading by customers over the Internet

Master data checking
The e-mail we send to customers contains a link pointing directly to the customer's personal page. This already shows all the master data, and the customer only needs to enter the meter data.

Deutsche Post Com

The communication and value-added service provider.
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