Market position and future development
Every day we move more than 70 million letter items. The direct marketing section in particular is ensuring high growth rates. The company is therefore excellently positioned. In the letter mail sector, Deutsche Post is the leading service provider in Europe, in the area of direct marketing we are the market leaders in Germany. Our reference point in all of this is provided by the wishes of our customers - and we know our customers really well. In our outlets we have around 685 million instances of customer contact every year.
Modern products and services
Both private and business customers benefit from our experience, the sophisticated technology in our mail sorting centers and our close relationship with our customers. We offer private customers timely products and services that go well beyond the mere shipment of letters. For business customers we develop tailor-made solutions. We are professional partners in all of our brand areas. And in association with our specialist subsidiaries we provide a range of services that responds to the pulse of our times. The satisfaction and success of our customers are always central to the work we do.